CHARLIN HOSPICE
Provider Information
- Address
- 400 CHISHOLM PLACE SUITE 400
PLANO, TX 75075 - Ownership Type
- For-Profit
- Medicare Certified Since
- November 4, 2015
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Volunteers | 0 |
7
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what CHARLIN HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how CHARLIN HOSPICE compares to hospices nationwide.
11.1 minutes
of nurse care per routine home care day, on average
That is the 37th percentile among hospices nationally. The national median is about 12 minutes.
21
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11.1 min
Ranks better than about 37% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends9.5%
Ranks better than about 66% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life91.9%
Ranks better than about 39% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits51.8%
Ranks better than about 52% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care8.3%
Ranks better than about 37% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months45.8%
Ranks better than about 26% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care12.5%
Ranks better than about 24% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)89th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$17,701 · 49th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 53.6% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment71.4%
- Breathing difficulty screening100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life53.6%
- All care steps completed80%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer22%
- Dementia28%
- Heart and circulatory disease28%
- Other conditions16%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in Plano
Charlin Hospice provides dedicated end-of-life care for families in Plano, Texas. Located at 400 Chisholm Place, this team focuses on comfort and dignity during a difficult time. They serve residents across Collin County with a clear goal. They want to help patients spend their final days in familiar surroundings. Choosing the right hospice is a big decision for any family. That is why having a provider in your own backyard matters so much. You want a team that knows the local area and cares about the people living here. Charlin Hospice aims to bridge that gap with professional support and kindness. Their approach centers on the patient's unique needs every single day. And that makes a world of difference when you are navigating serious illness with someone you love dearly.
About CHARLIN HOSPICE
Charlin Hospice operates as a for-profit hospice provider. They earned their Medicare certification on November 4, 2015. That gives them nearly a decade of experience serving the community. What does for-profit status mean for you? It simply describes their business structure under federal guidelines. The most important thing is their track record of service. Families should know that all Medicare-certified hospices must meet strict federal rules. These rules ensure that care meets certain standards of safety and quality. Charlin Hospice has been meeting these benchmarks for years now. It is helpful to know they have a history of staying active in the Plano medical landscape. You can feel a bit more confident knowing they have been part of the system for a long time. They are not new to this work, and that experience often helps them manage complex family needs with steady hands.
Top-Tier Quality Care
Understanding Hospice Care in PLANO
Plano is a busy, growing city. Many families here look for care that is both professional and easy to reach. Hospice is not just about medical treatment. It is about total support for the heart and the mind, too. The thing is, hospice care is a team effort. You get nurses, social workers, and volunteers all working for the same goal. They visit you right at home. This means less time in hospitals and more time in your own bed. That is a big deal for peace of mind. Many families in Collin County find that local providers understand the community better. They know the local doctors and the local customs. So, you are getting support from neighbors who happen to be experts in comfort. It keeps things simple. And when you are tired and stressed, simple is exactly what you need.
What to Ask When Choosing a Hospice Provider
You should never feel rushed when picking a provider. Take a breath. Ask these questions to see if a team is the right fit. First, ask how quickly they can respond if there is a middle-of-the-night emergency. You need to know someone will be there when pain flares up. Second, ask how they help the family cope with grief. It is not just the patient who needs care. The whole family unit needs support during this transition. Third, ask about their specific experience with your loved one's condition. Every illness is different. You want a team that has walked this path many times before. Finally, ask what their plan is for pain management. You want to be sure they have a clear, active strategy. Trust your gut feelings. If a team feels cold, keep looking. You deserve warmth and true kindness.
Keep Your Family's History Alive
Your loved one has a lifetime of stories, wisdom, and memories. Preserving these moments can be a healing experience for the whole family during this journey.
Start Preserving StoriesOther Hospice Providers Nearby
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