GENTIVA
Provider Information
- Address
- 1031 ANDREWS HIGHTWAY, STE. 203
MIDLAND, TX 79701 - Ownership Type
- For-Profit
- Medicare Certified Since
- March 11, 2021
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 3 |
| Volunteers | 0 |
6
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what GENTIVA reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how GENTIVA compares to hospices nationwide.
11 minutes
of nurse care per routine home care day, on average
That is the 35th percentile among hospices nationally. The national median is about 12 minutes.
18
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11 min
Ranks better than about 35% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends5.8%
Ranks better than about 24% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life94.9%
Ranks better than about 60% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits24.7%
Ranks better than about 84% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care3.6%
Ranks better than about 70% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months25%
Ranks better than about 79% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care3.6%
Ranks better than about 69% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)74th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$12,976 · 23rd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 73.6% of patients or more. Most hospices score above 90 percent.
- Pain screening99%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment98.4%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life73.6%
- All care steps completed98.1%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer27%
- Dementia18%
- Heart and circulatory disease24%
- Other conditions19%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About GENTIVA in Midland
GENTIVA serves families in Midland, Texas, from their office on Andrews Highway. This freestanding hospice provider offers care designed to support patients during the final stages of life. They have earned accreditation from CHAP, which shows they meet high standards for quality and safety. Choosing the right support is a big decision for any family. This provider has been part of the Medicare system since March 2021. Their team works to provide comfort and care to those who need it most in the Midland area. It is helpful to know that they operate as a for-profit organization. Families should look at their official ratings to see how they perform on specific care measures. This data is available through Medicare to help you make an informed choice for your loved one.
Understanding GENTIVA
This provider operates as a for-profit hospice. Being a freestanding hospice means they focus solely on end-of-life care rather than being part of a larger hospital system. They hold accreditation from CHAP. This means an outside group checked their work to ensure they meet national standards for health and safety. That is a high bar to clear. Accreditation is one way to tell if a provider is serious about their quality of care. Their team includes three registered nurses who lead the care efforts for their patients. Even with a small staff of six employees, they work to maintain strong quality of care marks. They do not currently use volunteers in their care delivery model. Families should feel free to ask how this staff structure impacts the daily routine for their loved one. You deserve to know who will be at the bedside.
Quality Performance
What Is Hospice Care Like in MIDLAND?
Hospice care in Midland focuses on keeping patients comfortable in their own homes or care facilities. The goal is to manage pain and provide emotional support for the patient and their family. In this area, hospice teams often include doctors, nurses, and aides who visit as needed. GENTIVA specifically employs three registered nurses to help lead their care efforts. These professionals coordinate the medicine and daily comfort needs for the people they serve. Because they have six total staff members, the care is focused and direct. Some providers in Texas offer larger teams with many volunteers, but this provider relies on a smaller group of trained professionals. You should ask how often a nurse will visit your home. That helps you set clear expectations for the care your family member will receive during their time with the hospice team.
What to Ask When Choosing a Hospice Provider
Choosing the right hospice requires asking the right questions. Start by asking how quickly a nurse can arrive if a sudden problem happens at night. You should also ask how they handle pain management and if they have experience with your loved one's specific diagnosis. Another good question is how they keep family members updated on changes in the patient's condition. Ask about their staff availability on weekends and holidays. It is also wise to ask how they support families after a loss. Do they offer grief support or counseling? These services vary from one provider to another. Make sure you understand the full plan before you sign any paperwork. Getting clear answers now will save you stress later. You have the right to ask for details about their team and their daily care routines.
Preserve Your Family Stories
Capturing memories and life lessons is a gift for future generations. Start documenting the stories that matter most to your family during this meaningful time.
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Helpful Guides for Families
Understanding Medicare Hospice Benefits: A Family Guide
Navigating end-of-life care is complex. Our guide to Understanding Medicare Hospice Benefits helps you manage costs, coverage, and care with confidence today.
How to Choose a Hospice Provider: A Family’s Complete Guide
Feeling overwhelmed? Our hospice selection guide helps you compare providers, understand Medicare benefits, and make the best choice for your loved one today.
What Does Medicare Cover for Hospice Care?
Confused about medicare hospice coverage? Discover exactly what is covered, how to manage costs, and navigate your benefits with our simple, expert guide.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.