HEART TO HEART HOSPICE OF PERMIAN BASIN
Provider Information
- Address
- 4214 ANDREWS HIGHWAY, SUITE 307
MIDLAND, TX 79703 - Ownership Type
- For-Profit
- Medicare Certified Since
- October 6, 2013
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 1 |
10
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HEART TO HEART HOSPICE OF PERMIAN BASIN reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HEART TO HEART HOSPICE OF PERMIAN BASIN compares to hospices nationwide.
10.2 minutes
of nurse care per routine home care day, on average
That is the 27th percentile among hospices nationally. The national median is about 12 minutes.
34
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.2 min
Ranks better than about 27% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.7%
Ranks better than about 35% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life90.4%
Ranks better than about 33% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits50.8%
Ranks better than about 53% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care16.7%
Ranks better than about 6% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months33.3%
Ranks better than about 58% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care3.3%
Ranks better than about 71% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice3.3%
Ranks better than about 22% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)85th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$12,694 · 22nd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 59.7% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed99.6%
- Bowel care for patients on opioids100%
- Visits in the last days of life59.7%
- All care steps completed99.6%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer18%
- Dementia38%
- Heart and circulatory disease15%
- Lung and respiratory disease13%
- Other conditions10%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in Midland
Heart to Heart Hospice of Permian Basin serves families in Midland, Texas, with dedicated end-of-life support. They focus on comfort, dignity, and quality of life for patients facing a life-limiting illness. The team works closely with you to manage pain and provide emotional support during a difficult time. That's a big deal when you are caring for a loved one. Their office is located at 4214 Andrews Highway, Suite 307. By choosing a local provider, you ensure that help is nearby when you need it most. They understand the unique needs of the Midland community and strive to provide consistent, reliable care. Whether at home or in a facility, their goal is to make every day as peaceful as possible for your family.
About HEART TO HEART HOSPICE OF PERMIAN BASIN
This provider operates as a for-profit organization. They have been Medicare certified since October 6, 2013. This long history shows they have deep experience in meeting federal standards for hospice care. When looking for a provider, it helps to know how long they have served the area. They have built a track record over more than a decade. The thing is, choosing a hospice is a deeply personal decision for any family. You want to feel confident in the team you invite into your home. Their longevity in the Midland area offers a sense of stability. They continue to follow Medicare guidelines to ensure patients receive safe and professional care. If you have questions about their specific services, their team is available at (432) 999-3009 to discuss how they can help you.
High Quality Standards
Understanding Hospice Care in MIDLAND
Hospice is not about giving up. It is about choosing to live each day with the best possible comfort. In Midland, families have access to several hospice options to help with pain and symptom control. The goal is to support the patient's wishes while providing peace to the whole family. Many people wait too long to call for help, but early support can make a huge difference. You can receive care in your own home, a nursing facility, or a dedicated hospice center. The team usually includes nurses, aides, chaplains, and social workers. They work together to address physical, emotional, and spiritual needs. So, don't feel like you have to handle this alone. The support is there to lighten your load and help you focus on your loved one.
What to Ask When Choosing a Hospice Provider
Asking the right questions can help you feel more at ease with your choice. Start by checking if the provider is Medicare certified, which ensures they follow strict quality rules. You should also ask how quickly a nurse can get to your home if a crisis happens at night. It's smart to ask about their specific experience with your loved one’s condition. Here are a few more questions to consider:
- How often will a nurse visit my loved one each week?
- Do you have staff available on call 24 hours a day?
- How do you help family members cope with grief and stress?
- What support do you provide for personal care like bathing?
The answers should be clear and make you feel supported. If you feel like they are rushing you or not listening, keep looking. You deserve a partner who truly cares about your family's journey.
Preserve Your Family's History
During this time, the stories and memories of your loved ones are more precious than ever. Take a moment to capture these moments for future generations to cherish.
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Helpful Guides for Families
How to Choose a Hospice Provider: A Family’s Complete Guide
Feeling overwhelmed? Our hospice selection guide helps you compare providers, understand Medicare benefits, and make the best choice for your loved one today.
Choosing a Hospice Provider: A 5-Step Quality Guide
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Hospice vs Palliative Care: Understanding the Difference
Confused about hospice vs palliative care? We break down the key differences, benefits, and how to choose the right end-of-life care for your loved one.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.