HospiceScout

HARBOR HOSPICE OF WEST HOUSTON LP

OtherJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
11980 KIRBY DR SUITE 210
HOUSTON, TX 77045
Ownership Type
Other
Medicare Certified Since
December 20, 2013

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for HARBOR HOSPICE OF WEST HOUSTON LP
RoleStaff Count
Registered Nurses (RN)1
Licensed Practical Nurses (LPN)1
Physicians1

6

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what HARBOR HOSPICE OF WEST HOUSTON LP reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Provided directly by this hospice

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how HARBOR HOSPICE OF WEST HOUSTON LP compares to hospices nationwide.

12.2 minutes

of nurse care per routine home care day, on average

That is the 50th percentile among hospices nationally. The national median is about 12 minutes.

1

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day12.2 min

    Ranks better than about 50% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends16%

    Ranks better than about 90% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life85.2%

    Ranks better than about 20% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits85.7%

    Ranks better than about 8% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care50%

    Ranks better than about 1% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months25%

    Ranks better than about 79% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care25%

    Ranks better than about 2% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)100th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$5,966 · 2nd percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 5 required care steps for new patients here, completed for 92.3% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Breathing difficulty screening100%
  • Treatment preferences discussed96.2%
  • Beliefs and values discussed96.2%
  • All care steps completed92.3%

Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.

Overview of Harbor Hospice of West Houston LP

Harbor Hospice of West Houston LP provides end of life care services for residents in Houston, Texas. They operate as a freestanding hospice agency. The team holds accreditation from the Joint Commission. This means they meet high standards for patient safety and care quality. Getting this badge is a rigorous process for any local provider. They have served the community since 2013. Their team includes a physician, a registered nurse, and a licensed practical nurse. Having these professionals on staff allows them to manage complex symptoms at home. Families in Harris County can expect care that follows national clinical guidelines. It is a professional choice for those who need medical support during a difficult time. Their office sits on Kirby Drive. This location serves as the base for their clinical team.

About Harbor Hospice of West Houston LP

This provider operates under an other ownership model. They have been certified by Medicare for over a decade. Being Medicare certified is a big step for any health provider. It means they agree to follow federal rules for patient rights and care. The Joint Commission accreditation adds another layer of oversight. This group sends experts to check the office and field operations. They look at how the team handles medications and patient records. Good scores from these checks show a commitment to doing things the right way. Families should know that this provider maintains a small, focused team of six employees. This allows for a more personal touch during visits. You are not just a number when the group is this size. They keep things simple and direct. That is a benefit for those who prefer consistent faces during care visits.

Quality of Care

This provider holds high marks for their quality of care. Their performance on the Hospice Care Index shows they meet or exceed most federal benchmarks for service delivery.

What Is Hospice Care Like in HOUSTON?

Hospice care in Houston focuses on comfort and relief. The goal is to manage pain so patients can spend time with their families. Most care happens in your own home. A doctor oversees the care plan. A registered nurse and a licensed practical nurse handle the daily medical needs. They visit to check vitals and adjust comfort medications. Social workers and aides are often part of the wider team too. The thing is, hospice is not just about the patient. It is about supporting the whole family unit. The team in Houston works to make sure you have what you need. They provide supplies and equipment. They also offer guidance on how to manage symptoms at home. It is a team effort. You should feel comfortable asking them questions about the plan. They are there to help you every day.

What to Ask When Choosing a Hospice Provider

Asking the right questions helps you make a clear choice. Start by asking how quickly a nurse can get to your home in an emergency. You should also ask how the team handles pain management at night or on weekends. It is good to know who will be the main contact person for your family. Ask how they coordinate with your primary doctor. You might also ask about their experience with your specific diagnosis. Does the team have enough staff to visit as often as you need? Do they offer support for family caregivers? Finally, ask for a clear list of what costs Medicare will cover. Getting these answers upfront saves stress later. Clear communication is the best sign of a professional team. Take your time with these talks. You deserve to feel confident in the care plan you choose.

Preserve Your Family Stories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.