HospiceScout

HARBOR HOSPICE OF WEST HOUSTON LP

OtherJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
11980 KIRBY DR SUITE 210
HOUSTON, TX 77045
Ownership Type
Other
Medicare Certified Since
December 20, 2013

Are you this hospice's administrator? Update your information

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for HARBOR HOSPICE OF WEST HOUSTON LP
RoleStaff Count
Registered Nurses (RN)1
Licensed Practical Nurses (LPN)1
Physicians1

6

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what HARBOR HOSPICE OF WEST HOUSTON LP reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Provided directly by this hospice

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how HARBOR HOSPICE OF WEST HOUSTON LP compares to hospices nationwide.

12.2 minutes

of nurse care per routine home care day, on average

That is the 50th percentile among hospices nationally. The national median is about 12 minutes.

1

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day12.2 min

    Ranks better than about 50% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends16%

    Ranks better than about 90% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life85.2%

    Ranks better than about 20% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits85.7%

    Ranks better than about 8% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care50%

    Ranks better than about 1% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months25%

    Ranks better than about 79% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care25%

    Ranks better than about 2% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)100th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$5,966 · 2nd percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 5 required care steps for new patients here, completed for 73.9% of patients or more. Most hospices score above 90 percent.
  • Pain screening95.7%
  • Breathing difficulty screening100%
  • Treatment preferences discussed91.3%
  • Beliefs and values discussed91.3%
  • All care steps completed73.9%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Compassionate Care in Houston

Harbor Hospice of West Houston LP offers end-of-life care for families in Houston, Texas. Based at 11980 Kirby Drive, they focus on comfort and dignity during a difficult season. Hospice is not just about medical care. It is about supporting the whole person and their loved ones too. This team works to manage pain and help patients stay in their homes whenever possible. Many people think hospice means giving up. That is simply not true. It means choosing to focus on quality of life above all else. The goal is to provide peace and presence. That is a big deal when you are facing a health crisis. They serve the Harris County area with a local team that knows the community well.

About HARBOR HOSPICE OF WEST HOUSTON LP

This provider has been Medicare certified since December 20, 2013. That shows a long history of meeting federal standards for care. They are classified under other ownership, which means they operate independently of large hospital chains. What does this mean for your family? It often allows for a more personal touch. You want a team that feels like a partner, not a corporation. They have earned a 4 out of 5 star rating from Medicare. That is a solid score. It tells us they follow strict rules to keep patients safe. You should always feel free to ask about their specific experience with your loved one's condition. They are there to help you understand your choices. Relying on certified providers gives you an extra layer of trust during a time when you really need it.

Quality Performance

Harbor Hospice of West Houston LP holds a 4 out of 5 star overall rating from Medicare. Their Quality of Care rating also stands at 4 out of 5 stars. This means they perform well on key measures of patient health and comfort.

Understanding Hospice Care in HOUSTON

Houston is a large, busy city with many choices for medical support. Finding the right hospice care can feel like a heavy task. But you have options. Most hospice care happens wherever the patient calls home. This could be a house, an apartment, or even a nursing facility. The thing is, hospice is a benefit covered by Medicare for those who qualify. It covers visits from nurses, aides, and social workers. You also get access to medicine and equipment related to the illness. Many families wait too long to ask for help. They think they must wait until the very last days. But you can start hospice sooner. Earlier care often leads to less pain and more peaceful days. Take the time to talk to a few providers. See who listens to your needs the best.

What to Ask When Choosing a Hospice Provider

Choosing a partner for end-of-life care is a deeply personal decision. Do not rush it. Start by asking how quickly they can get a nurse to your home in an emergency. This is vital for your peace of mind. Next, ask how they handle pain management and symptoms. You need to know they can act fast. Ask about their team members, too. Will you see the same nurse often, or will it be someone new every time? Continuity matters. Finally, ask what support they offer to the family members after a loss. Grief support is a huge part of the hospice promise. Write these questions down before you call. Keep a notepad nearby during your talks. It helps you stay focused on what matters most for your loved one.

Keep Your Family Stories Alive

During this time, the memories you share are more precious than ever. We can help you record and save the life stories that define your family history for the generations to come.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.