ACCENTCARE HOSPICE & PALLIATIVE CARE OF HOUSTON -
Provider Information
- Address
- 10318 LAKE RD BLDG C STE 102
HOUSTON, TX 77070 - Ownership Type
- For-Profit
- Medicare Certified Since
- January 21, 2013
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 33 |
| Licensed Practical Nurses (LPN) | 3 |
| Physicians | 3 |
| Volunteers | 9 |
60
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what ACCENTCARE HOSPICE & PALLIATIVE CARE OF HOUSTON - reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how ACCENTCARE HOSPICE & PALLIATIVE CARE OF HOUSTON - compares to hospices nationwide.
9.3 minutes
of nurse care per routine home care day, on average
That is the 18th percentile among hospices nationally. The national median is about 12 minutes.
175
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day9.3 min
Ranks better than about 18% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends5.7%
Ranks better than about 23% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life88.5%
Ranks better than about 27% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits80.8%
Ranks better than about 13% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care14.9%
Ranks better than about 9% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months40%
Ranks better than about 40% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care7.7%
Ranks better than about 47% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.6%
Ranks better than about 30% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)83rd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$19,277 · 57th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 39.7% of patients or more. Most hospices score above 90 percent.
- Pain screening99.9%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life39.7%
- All care steps completed99.9%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer17%
- Dementia31%
- Heart and circulatory disease18%
- Lung and respiratory disease10%
- Stroke11%
- Other conditions15%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Overview of services
AccentCare Hospice & Palliative Care of Houston serves the Houston area from their location on Lake Road. This provider offers specialized end of life care for patients and their families. They earned certification from Medicare in early 2013. The team holds accreditation from the Joint Commission, which shows they meet high standards for safety and care delivery. This group operates as a for-profit provider in Harris County. Choosing the right hospice is a major step. Families should look at both their clinical outcomes and how they treat patients daily.
About AccentCare Hospice & Palliative Care of Houston
This agency functions as a for-profit hospice provider. Being a Joint Commission accredited organization means they pass regular, independent reviews of their operations. These reviews check that the agency follows strict rules for patient care and safety. It proves they put in the work to meet national quality benchmarks. That matters for your peace of mind. The agency has served the community since 2013. You should know that for-profit status does not change the basic requirements for hospice care. All Medicare certified hospices must provide specific services like nursing, social work, and spiritual support. This agency employs 60 staff members. This includes 33 registered nurses and three doctors who oversee medical needs. They also have nine volunteers available to assist with non-medical support. You can call them at (281) 847-6300 to learn more about how their team fits your specific situation.
Quality Summary
What Is Hospice Care Like in Houston?
Hospice care in Houston focuses on comfort rather than a cure. It brings a team of experts directly to the place you call home. This might be a private house, an assisted living center, or a nursing facility. The care team manages pain and symptoms. They also support the emotional needs of the family. Most agencies in Texas use a team approach. This includes nurses, doctors, aides, and social workers. At this specific agency, the staff includes 33 registered nurses and three physicians. They also have three licensed practical nurses on the team. This group works together to create a plan that fits the goals of the patient. They aim to make the final months as meaningful as possible. You are the partner in this process. Always ask how the team will communicate with you during the week and on weekends.
What to Ask When Choosing a Hospice Provider
It helps to have a list of questions when you meet with a provider. First, ask how quickly a nurse can reach your home if a crisis occurs at night. Ask how many staff members live in the local area. This helps you know how fast they can respond to calls. You should also ask about the role of the volunteers. Find out how they help with daily tasks or provide breaks for primary caregivers. Ask about the specific experience of their nursing staff with your loved one's condition. Finally, ask for a clear explanation of what is covered by Medicare and what might have extra costs. Getting these answers upfront avoids stress later. Do not feel rushed to decide until you have the facts you need to feel comfortable.
Preserve your family stories
Every life has a unique story worth saving. Use our simple tools to record memories and preserve your family history for future generations.
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