HospiceScout

HCA HOUSTON HOSPICE & FAMILY CARE

For-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
15425 NORTH FWY STE 160
HOUSTON, TX 77090
Ownership Type
For-Profit
Medicare Certified Since
November 9, 2010

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for HCA HOUSTON HOSPICE & FAMILY CARE
RoleStaff Count
Registered Nurses (RN)4
Physicians2
Volunteers6

28

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what HCA HOUSTON HOSPICE & FAMILY CARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how HCA HOUSTON HOSPICE & FAMILY CARE compares to hospices nationwide.

13.8 minutes

of nurse care per routine home care day, on average

That is the 66th percentile among hospices nationally. The national median is about 12 minutes.

33

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day13.8 min

    Ranks better than about 66% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends12%

    Ranks better than about 80% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life93.9%

    Ranks better than about 53% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits65.8%

    Ranks better than about 32% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care3.6%

    Ranks better than about 70% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months52.7%

    Ranks better than about 14% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care5.5%

    Ranks better than about 59% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)81st percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$16,307 · 41st percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 38% of patients or more. Most hospices score above 90 percent.
  • Pain screening99.3%
  • Pain assessment98.8%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life38%
  • All care steps completed98.6%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer18%
  • Dementia30%
  • Heart and circulatory disease16%
  • Lung and respiratory disease14%
  • Stroke8%
  • Other conditions16%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Compassionate Care in Houston

HCA Houston Hospice & Family Care serves the Houston, Texas area with dedicated end-of-life support. They focus on comfort, dignity, and quality of life for patients facing a life-limiting illness. Choosing a hospice team is a deeply personal decision for any family. That is why having local professionals who truly understand your needs makes such a big difference. Their staff provides care at 15425 North Fwy, right in the heart of Harris County. The team works hard to manage pain and symptoms while supporting the entire family unit. It is about helping your loved one live each day as fully as possible. They bring years of experience to the table to ensure you feel supported during a difficult time. You deserve to know that your loved one is in good hands. This provider has been serving the community since 2010. They stand ready to walk this path alongside you and your loved ones today.

About HCA HOUSTON HOSPICE & FAMILY CARE

This provider operates as a for-profit organization. They have been Medicare certified since November 9, 2010. What does that mean for you? It means they have met specific federal standards for health and safety. That is a big deal. For-profit status simply describes their business structure. The most important thing is how they treat the people in their care. Families should know that Medicare certification is a standard requirement for quality hospice providers. It ensures that the care team follows strict guidelines for pain control and emotional support. You can feel confident that they have a long history of serving the Houston area. Their office is located at Suite 160. They prioritize open communication with families from the very first day. You are never just a number to them. They aim to provide consistent, reliable care for everyone they serve. It is a partnership built on trust and clear goals for comfort.

High Quality Ratings

This provider holds an overall rating of 5 out of 5 stars from CMS. They also earned a 5 out of 5 rating for their Quality of Care based on the Hospice Care Index. This means they perform exceptionally well on national metrics for patient comfort and safety.

Understanding Hospice Care in HOUSTON

Houston is a large city with many choices for hospice services. Finding the right fit can feel overwhelming. But you have options. Most hospice care happens wherever the patient calls home. This might be a private house, an assisted living facility, or a nursing home. The goal is to keep your loved one in a familiar, comfortable setting. The thing is, hospice is not just about the final days. It is about improving the months leading up to that point. The team usually includes a nurse, a doctor, and a social worker. They also provide spiritual counselors and volunteers. They all work together to ease the burden on you. So, you can spend your energy on what matters most. That is spending time with your loved one. Don't be afraid to ask about their specific experience in your local area. A good provider will be happy to explain how they serve the unique needs of Houston families.

What to Ask When Choosing a Hospice Provider

You should feel empowered to ask tough questions. It is your right as a caregiver. Start by asking how quickly a nurse can get to your home in an emergency. You need to know that help is available 24/7. That is non-negotiable. Another great question is how they handle sudden changes in pain levels. You want a team that acts fast. Ask them how they support family members who are grieving, too. It is vital to know if they offer counseling or support groups after the loss. Finally, ask what the daily routine looks like for their visiting staff. Does the same nurse visit often? Consistency builds trust. These answers will help you see if their values match your family's needs. Trust your gut feeling when you talk to them. A good hospice team should listen more than they talk. They should make you feel heard and respected throughout the entire process.

Preserve Your Family Stories

Every life has a unique story worth saving. We provide simple tools to help you capture memories and wisdom during this precious time together.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.