NOVA HOSPICE
Provider Information
- Address
- 12600 N FEATHERWOOD DR STE 108
HOUSTON, TX 77034 - Ownership Type
- For-Profit
- Medicare Certified Since
- February 23, 2012
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 7 |
| Licensed Practical Nurses (LPN) | 2 |
| Volunteers | 1 |
23
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what NOVA HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how NOVA HOSPICE compares to hospices nationwide.
13.1 minutes
of nurse care per routine home care day, on average
That is the 59th percentile among hospices nationally. The national median is about 12 minutes.
15
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day13.1 min
Ranks better than about 59% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends8.3%
Ranks better than about 54% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life89.9%
Ranks better than about 31% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits45.2%
Ranks better than about 60% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months52.6%
Ranks better than about 14% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice5.3%
Ranks better than about 10% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$15,425 · 36th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 68.7% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment97.9%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life68.7%
- All care steps completed98.6%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer30%
- Dementia34%
- Heart and circulatory disease16%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Support in Houston
NOVA HOSPICE provides end-of-life care for patients and their families in Houston, Texas. Based at 12600 N Featherwood Drive, this team focuses on comfort and quality of life. The goal is simple. They help patients live their final days with dignity in their own homes. Whether you need help with pain management or emotional support, they have a team ready to assist. It is all about giving families peace during a very hard time. Getting the right care makes a big difference for everyone involved. That is why choosing a local team you can trust is so vital. They serve the Harris County area with a clear focus on the patient's needs and wishes every single day.
About NOVA HOSPICE
NOVA HOSPICE is a for-profit provider that has been Medicare certified since February 23, 2012. Being certified for over a decade shows they have long-term experience with federal quality standards. What does for-profit mean for you? It means the agency operates as a business while still following strict Medicare rules. You should feel free to ask them about how they use their resources to support patient care. The thing is, every hospice is different. Some focus on specific types of illnesses while others offer a broader range of support. You should always check if their specific services match what your loved one needs right now. Their longevity in the Houston market suggests they understand the local healthcare system well. That experience can be a real asset when you are trying to coordinate care quickly.
High Quality Standards
Understanding Hospice Care in Houston
Houston has many options for hospice care, and that can feel overwhelming for families. The truth is that all Medicare-certified hospices must offer the same basic services. This includes nursing care, help with daily tasks, and emotional support for the family. But the way they deliver that care changes from one office to the next. Some agencies have larger teams, while others focus on a smaller, more personal approach. You want a team that can get to your home quickly when a crisis happens. Since Houston is a large city, traffic can sometimes be an issue for visiting nurses. Ask the provider how they handle travel times and what their response time is for urgent needs. Knowing they have a solid plan for your specific neighborhood will help you sleep better at night.
What to Ask When Choosing a Hospice Provider
Picking the right partner for your family is a big decision. Start by asking these three questions to see if the agency is a good fit. First, ask how many staff members are available after hours and on weekends. You need to know who will answer the phone at 3:00 AM if your loved one is in pain. Second, ask what the average caseload is for their nurses. A nurse with fewer patients can spend more time with your family. Third, ask how they handle spiritual and grief support. Many families find that this extra layer of care helps them cope in a profound way. And finally, trust your gut. If the staff feels warm and listens to your concerns, that is usually a very good sign.
Keep Your Family Stories Alive
This time is about more than just medical care. It is about the memories, the lessons, and the love that define a life. Start capturing your family's history today.
Preserve Your StoriesOther Hospice Providers Nearby
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HCA HOUSTON HOSPICE & FAMILY CARE
AADVANTAGE HEALTH & HOSPICE CARE SYSTEMS INC
SILVERADO HOSPICE - NORTH HOUSTON
EVANGEL HOSPICE CARE SERVICES
ACCENTCARE HOSPICE & PALLIATIVE CARE OF HOUSTON -
Helpful Guides for Families
What CMS Star Ratings Actually Mean for Your Family
Confused by hospice star ratings? Learn how CMS calculates these scores, what they reveal about care quality, and how to find the right provider for your family.
Understanding Hospice Levels of Care: A Family Guide
Navigating end-of-life care is hard. Our guide to understanding hospice levels of care helps you make informed choices for your loved one with confidence.
Understanding Medicare Hospice Benefit: A Family Guide
Confused by hospice coverage? Our guide to understanding Medicare hospice benefits helps you navigate care options and costs with confidence and clarity.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.