TRUE HEARTS AND HANDS HOSPICE LLC
Provider Information
GREENVILLE, TX 75402
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Supportive Hospice Care in Greenville
True Hearts and Hands Hospice LLC provides end-of-life care for families living in Greenville, Texas. They focus on comfort, dignity, and quality of life for patients facing a terminal illness. Their team works out of their office on Eastland Street to serve the surrounding Hunt County area. Choosing a hospice provider is a deeply personal decision. You want a team that feels like an extension of your own family. This provider offers a range of services designed to manage pain and provide emotional support for everyone involved. They aim to bring peace during a very difficult season of life. Knowing you have professional help nearby can make a world of difference. That said, it is always smart to meet with the staff to see if their approach matches your specific needs and values.
About True Hearts and Hands Hospice LLC
True Hearts and Hands Hospice LLC is a for-profit hospice agency that earned its Medicare certification on March 12, 2015. Being Medicare-certified means they meet federal safety and quality standards. This is a big deal for families because it ensures the agency follows strict rules for patient care. They have served the Greenville community for nearly a decade now. Because they are a for-profit agency, they are held to specific performance metrics by the government. The thing is, all hospice providers—whether non-profit or for-profit—must follow the same basic Medicare rules. You should feel comfortable asking about their specific team structure and how they handle after-hours calls. Understanding their history helps you see how long they have been part of the local healthcare landscape. It gives you a sense of their experience level in the field.
Quality of Care Rating
Understanding Hospice Care in Greenville
Greenville families have access to several hospice options, but finding the right fit takes time. Hospice care is not just about medical equipment or medicine. It is about a team approach that includes nurses, social workers, and chaplains. These professionals work together to support the patient's physical and emotional health. Many people wait too long to start hospice care. The truth is, hospice can provide support for six months or more if a doctor confirms a terminal diagnosis. It is meant to help families focus on spending meaningful time together rather than rushing to the hospital. You can receive this care in your own home, a nursing facility, or an assisted living center. The goal is always to keep the patient in a place where they feel safe, loved, and comfortable. Always ask how the team will help you handle the daily routines of caregiving.
What to Ask When Choosing a Hospice Provider
Picking the right hospice agency can feel overwhelming. To start, ask how quickly they can arrive if you have a sudden crisis or need medicine. You should also ask how many nurses will be assigned to your loved one. It is helpful to know if they provide 24/7 phone access to a nurse. Another key question is how they support family members with grief counseling after a loss. Here is a simple tip: ask them how they handle pain management specifically. You want to know that they will listen to your concerns and act fast. Don't be afraid to ask for a list of local references or to speak with their clinical director. Their answers will tell you a lot about their culture. A good provider will be happy to answer every single one of your questions without rushing you.
Preserve Your Family's Unique Story
During this time, the memories you share become even more precious. We offer tools to help you capture and save the stories that define your family history forever.
Start Preserving MemoriesOther Hospice Providers Nearby
Helpful Guides for Families
Hospice vs Palliative Care: Understanding the Difference
Confused about hospice vs palliative care? We break down the key differences, benefits, and how to choose the right end-of-life care for your loved one.
How to Choose a Hospice Provider: A Family’s Complete Guide
Feeling overwhelmed? Our hospice selection guide helps you compare providers, understand Medicare benefits, and make the best choice for your loved one today.
A Complete End of Life Planning Checklist for Families
Feeling overwhelmed by end of life planning? Use our comprehensive hospice planning checklist to organize your loved one's care and simplify difficult decisions.
Preserve their story while there's time
Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.