FAMILY FIRST HOSPICE
Provider Information
- Address
- 7901 TRADERS CIRCLE
GREENVILLE, TX 75402 - Ownership Type
- For-Profit
- Medicare Certified Since
- November 11, 2021
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Licensed Practical Nurses (LPN) | 0 |
| Volunteers | 0 |
2
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what FAMILY FIRST HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how FAMILY FIRST HOSPICE compares to hospices nationwide.
13.4 minutes
of nurse care per routine home care day, on average
That is the 62nd percentile among hospices nationally. The national median is about 12 minutes.
22
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day13.4 min
Ranks better than about 62% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7.7%
Ranks better than about 47% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life95.7%
Ranks better than about 67% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits60.2%
Ranks better than about 39% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care13%
Ranks better than about 13% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months21.7%
Ranks better than about 85% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care8.7%
Ranks better than about 42% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice8.7%
Ranks better than about 3% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$16,238 · 40th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 79.4% of patients or more. Most hospices score above 90 percent.
- Pain screening98.8%
- Pain assessment98.7%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life79.4%
- All care steps completed98.8%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer27%
- Dementia26%
- Heart and circulatory disease19%
- Lung and respiratory disease11%
- Other conditions12%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About Family First Hospice
Family First Hospice serves the Greenville, Texas area from their office on Traders Circle. They provide hospice care to families living in Hunt County. This provider holds accreditation from CHAP. That means an outside group checked their work to see if they meet high standards for safety and care. They have been certified by Medicare since November 2021. Choosing a hospice is a serious step for any family. This provider operates as a for-profit organization. They offer services designed to support patients during their end of life. Having CHAP accreditation shows they follow clear rules for how they treat patients every day. You can find them right in Greenville. It is a local option for those who need support nearby. Their team works to provide comfort and care when it matters most to your loved ones.
About the Provider
Family First Hospice is a freestanding hospice provider. They have been part of the Medicare program since late 2021. Being a freestanding hospice means they focus only on hospice services rather than running a hospital or a nursing home. The team consists of one registered nurse who manages care. They do not have volunteers or licensed practical nurses on staff. This is a small team. CHAP accreditation is a big deal because it shows they meet national standards for health care. They work hard to keep their quality high. Their CMS quality scores are strong across the board. They have earned high marks for the care they provide to patients. These scores reflect how well they handle pain and symptoms. You should look at these ratings when you compare different providers in Hunt County. It helps you see how they perform compared to others.
Quality of Care
What Is Hospice Care Like in GREENVILLE?
Hospice care in Greenville brings support directly to your home. It focuses on comfort rather than a cure for an illness. The goal is to manage pain and help patients live as fully as possible. In this area, hospice teams usually include nurses and aides. They visit patients where they live. At Family First Hospice, the team includes one registered nurse. They coordinate with your doctor to manage symptoms. The nurses help by checking on the patient and adjusting the care plan as needs change. They also provide emotional support for the whole family. You might have questions about how often they visit. That is normal. Every hospice has its own way of scheduling visits. You should ask about their process when you call them. They are there to help you handle the daily challenges of caregiving.
What to Ask When Choosing a Hospice Provider
Choosing the right hospice takes time. You should talk to a few different providers before you decide. Start by asking how they handle pain management after hours. You need to know who will answer the phone at night. Ask how many nurses they have on staff. You should also ask how they support family members who are grieving. It is smart to ask about their experience with specific illnesses. Do not be afraid to ask for a list of their services. Ask how they communicate with your primary doctor. You deserve clear answers to all your questions. A good provider will be happy to explain their process to you. Take notes during your calls. Compare the answers to see which provider fits your needs best. This choice is about finding the right help for your family.
Preserve Your Family Stories
Capture memories and life lessons to share with future generations during this important time.
Start PreservingOther Hospice Providers Nearby
Helpful Guides for Families
Hospice vs Palliative Care: Understanding the Difference
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Starting the End-of-Life Conversation: A Family Guide
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Choosing a Hospice Provider: A 5-Step Quality Guide
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