GENTIVA
Provider Information
- Address
- 2824 TERRELL ROAD SUITE 500
GREENVILLE, TX 75402 - Ownership Type
- For-Profit
- Medicare Certified Since
- February 24, 2003
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of March 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 8 |
| Volunteers | 1 |
16
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what GENTIVA reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2018.
Hospice Care in Greenville
GENTIVA provides hospice services for residents in Greenville, Texas. This provider operates as a freestanding hospice agency within Hunt County. They hold accreditation from CHAP, which shows they meet high standards for medical care and patient safety. Families in the area can access their services for end of life support. Their team works to manage pain and improve the quality of life for those they serve. They have offered these services to the community since early 2003. Choosing a provider is a big decision for your family. This agency remains a recognized option for those seeking hospice care in the local area.
About GENTIVA
GENTIVA functions as a for-profit hospice provider. Being for-profit means they operate under a business model common in many healthcare sectors today. They earned Medicare certification in February 2003. This means they meet the federal rules for hospice care. Their CHAP accreditation is also worth noting. CHAP stands for the Community Health Accreditation Partner. They perform independent reviews of health agencies. These reviews check if an agency follows strict rules for patient safety and care quality. Most families feel better knowing an outside group checked the agency. It means the provider does not just grade their own work. They have a team of 16 employees ready to help. This includes 8 registered nurses and 1 volunteer. That is the team structure for this specific office.
Quality Performance
What Is Hospice Care Like in GREENVILLE?
Hospice care in Greenville focuses on comfort and dignity for patients facing a serious illness. The goal is to manage symptoms so the patient can spend time with family. Local agencies like this one provide care where the patient lives. This could be a private home or a care facility. The team for GENTIVA includes 8 registered nurses. These nurses handle the clinical needs and pain management plans. They also have 1 volunteer on staff to assist with social or emotional support. Having a dedicated team helps keep the focus on the patient. The staff works with the family to create a plan that fits their specific needs. It is about making each day better. Local care means the team is close by when you need them most.
What to Ask When Choosing a Hospice Provider
Families should always ask questions before making a final choice. Start by asking how the team manages pain and other symptoms. You need to know how they handle emergencies after hours. Ask who will visit the home and how often those visits happen. It is also good to ask how they support family members during this time. Ask about their experience with your specific health situation. You might also ask how they coordinate with your current doctors. A good provider will answer these questions with patience and clarity. Do not feel rushed during these conversations. You deserve to feel confident in the care your loved one receives. Take your time to find the right fit for your family.
Preserve Your Family Stories
Your family history is a gift that deserves to be remembered for generations to come.
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