NEW AGE HOSPICE - EL PASO
Provider Information
- Address
- 4050 RIO BRAVO, SUITE 100 A
EL PASO, TX 79902 - Ownership Type
- Government
- Medicare Certified Since
- October 26, 2010
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 2 |
| Volunteers | 2 |
12
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what NEW AGE HOSPICE - EL PASO reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how NEW AGE HOSPICE - EL PASO compares to hospices nationwide.
12.1 minutes
of nurse care per routine home care day, on average
That is the 48th percentile among hospices nationally. The national median is about 12 minutes.
19
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12.1 min
Ranks better than about 48% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7.6%
Ranks better than about 46% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life98.1%
Ranks better than about 87% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits79.5%
Ranks better than about 14% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care14.3%
Ranks better than about 10% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months50%
Ranks better than about 17% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice7.1%
Ranks better than about 4% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$18,614 · 54th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 6 required care steps for new patients here, completed for 73.9% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Breathing difficulty screening100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life73.9%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Dementia26%
- Heart and circulatory disease32%
- Other conditions17%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Supportive Care in El Paso
New Age Hospice serves families throughout El Paso, Texas. They provide comfort-focused care for patients with life-limiting illnesses. Their team works to manage pain and improve quality of life. This helps patients stay comfortable in their own homes. The goal is to support both the patient and their loved ones during a difficult time. That said, finding the right partner for this journey is essential for peace of mind.
About NEW AGE HOSPICE - EL PASO
New Age Hospice is a government-owned provider based at 4050 Rio Bravo in El Paso. They have been Medicare certified since October 26, 2010. This long history shows they have stayed committed to local standards for over a decade. Choosing a government-owned hospice means they follow strict federal rules for care. You can reach their team at (915) 533-0999 to learn about their specific programs. Here is the thing—knowing a provider has a long track record can bring a lot of comfort to a family. They are located in the 79902 area and serve the surrounding El Paso County region. It is helpful to ask them how their team handles weekend or night needs when you call.
Quality Performance
Understanding Hospice Care in EL PASO
Hospice is not about giving up. It is about choosing a different kind of care. In El Paso, hospice teams include doctors, nurses, and social workers. They visit you at home to help with symptoms. They also provide emotional and spiritual support. The most important thing to know is that hospice care is a team effort. You and your family stay in control of your care plan. And the team works to make sure your wishes are heard. Most people don't realize that hospice can also help with medical supplies and equipment. This takes a big weight off the shoulders of family caregivers. You deserve to focus on spending time with your loved one, not on managing complex medical tasks alone.
What to Ask When Choosing a Hospice Provider
Choosing a hospice is a big decision. You should feel comfortable with the people entering your home. Start by asking how quickly a nurse can get to your house in an emergency. This is vital for your safety. Next, ask what happens if the patient needs to go to the hospital. You should also ask about the support they offer to family members after a loss. These programs are often called bereavement services. Finally, ask how they handle pain management. Every patient is different, and their plan should be too. Don't be afraid to ask these questions during your first meeting. A good hospice team will be happy to answer everything clearly. They want you to feel safe and informed.
Preserve Your Family's Story
During this time, the memories and stories of your loved ones are more precious than ever. Take steps to record these moments so they can be passed down to future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
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