THREE OAKS HOSPICE
Provider Information
- Address
- 11860 VISTA DEL SOL DR STE 150
EL PASO, TX 79936 - Ownership Type
- For-Profit
- Medicare Certified Since
- May 9, 2018
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 3 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 3 |
9
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what THREE OAKS HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how THREE OAKS HOSPICE compares to hospices nationwide.
6.7 minutes
of nurse care per routine home care day, on average
That is the 4th percentile among hospices nationally. The national median is about 12 minutes.
66
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day6.7 min
Ranks better than about 4% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends8.2%
Ranks better than about 53% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life90.8%
Ranks better than about 34% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits79.9%
Ranks better than about 14% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care13.3%
Ranks better than about 12% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months22.2%
Ranks better than about 84% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care4.4%
Ranks better than about 65% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$14,839 · 33rd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 65.4% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed99.6%
- Beliefs and values discussed99.2%
- Bowel care for patients on opioids100%
- Visits in the last days of life65.4%
- All care steps completed99.2%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer22%
- Dementia34%
- Heart and circulatory disease15%
- Lung and respiratory disease6%
- Stroke5%
- Other conditions19%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Hospice Care in El Paso
Three Oaks Hospice provides end-of-life care for families in El Paso, Texas. They operate from their office on Vista Del Sol Drive. This team focuses on comfort and dignity for patients facing a life-limiting illness. They help manage symptoms so patients can spend more time with loved ones. Choosing hospice is a big decision for any family. Having a local team nearby can make a real difference in your daily experience. They bring care directly to your home or current living situation. That is a huge relief when you are already feeling overwhelmed. The staff is trained to support both the patient and the family members through this transition. They understand the unique needs of the El Paso community. You deserve support that feels personal and kind during this difficult time. Their goal is to improve the quality of each day for those in their care.
About Three Oaks Hospice
Three Oaks Hospice is a for-profit provider serving the El Paso area. They have been Medicare certified since May 9, 2018. Being certified means they meet federal standards for health and safety. You can feel better knowing they follow strict rules set by the government. This provider has been helping local families for several years now. That experience matters. The thing is, for-profit status simply describes how the business is set up. It does not mean they provide less care than a non-profit group. You should look at their quality scores to see how they perform. They have an overall rating of 4.5 out of 5 stars. That is a strong score. It shows that they take their work seriously. Always check if a provider's specific services match what your family needs right now. You are the best judge of what feels right for your loved one.
Quality Care Insights
Understanding Hospice Care in El Paso
El Paso has many hospice options for families to consider. Finding the right one is about more than just a name or a location. You want a team that talks to you clearly. You need a team that listens to your fears and your goals. Some providers focus on specific types of care. Others offer a wider range of support services. The important thing is that the provider fits your specific situation. Many families start by asking friends or doctors for a recommendation. That is a smart first step. But you should also look at the official data. Public ratings help you see how other families felt about their care. Take your time to compare a few different agencies if you can. You do not have to pick the first one you find. Make sure they have staff available when you need them most. Nights and weekends matter.
What to Ask When Choosing a Hospice Provider
Asking the right questions helps you feel more in control. Start by asking how they handle pain and symptom management at home. You want to know their plan for after-hours calls. Ask how often a nurse will visit your home. You should also ask how they support family members who are grieving. Here are three simple questions to ask: 1. How quickly can a nurse get to my home in an emergency? 2. What kind of support do you offer for family caregivers? 3. How do you help us talk about our goals for care? Write the answers down so you can look at them later. If an answer feels vague, ask them to be more specific. You have every right to understand the care plan. A good hospice team will be happy to explain everything to you. They should never rush your questions.
Keep Your Family Stories Alive
This is a meaningful time to capture the wisdom and memories of your loved ones. We provide tools to help you record and share the stories that define your family history.
Start Your Legacy ProjectOther Hospice Providers Nearby
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Helpful Guides for Families
10 Essential Hospice Questions for Evaluating Providers
Evaluating hospice care for a loved one? Use these 10 essential hospice questions to interview providers and ensure your family receives the best possible support.
Understanding Medicare Hospice Benefit: A Family Guide
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Hospice at Home vs. Inpatient: Choosing the Right Care
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Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.