TENDER CARE HOME HEALTH & HOSPICE
Provider Information
- Address
- 6400 ESCONDIDO
EL PASO, TX 79912 - Ownership Type
- For-Profit
- Medicare Certified Since
- May 13, 2020
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 10 |
| Physicians | 2 |
24
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what TENDER CARE HOME HEALTH & HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how TENDER CARE HOME HEALTH & HOSPICE compares to hospices nationwide.
8.7 minutes
of nurse care per routine home care day, on average
That is the 13th percentile among hospices nationally. The national median is about 12 minutes.
32
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day8.7 min
Ranks better than about 13% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7.4%
Ranks better than about 44% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life90.3%
Ranks better than about 32% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits55.8%
Ranks better than about 46% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care15.6%
Ranks better than about 8% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months34.4%
Ranks better than about 56% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care9.4%
Ranks better than about 39% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice3.1%
Ranks better than about 24% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$14,398 · 30th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 62.6% of patients or more. Most hospices score above 90 percent.
- Pain screening99.3%
- Pain assessment100%
- Breathing difficulty screening98.6%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life62.6%
- All care steps completed97.9%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer34%
- Dementia22%
- Heart and circulatory disease14%
- Lung and respiratory disease14%
- Other conditions15%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Hospice Care in El Paso
Tender Care Home Health & Hospice provides end of life support for patients in El Paso, Texas. They operate as a freestanding hospice agency. This provider offers specialized care for those facing a life limiting illness. They earned accreditation from the Accreditation Commission for Health Care. This third party group sets high standards for patient safety and organizational quality. Their team serves families living near the Escondido area. They work to keep patients comfortable in their own homes. Choosing a provider is a major step for your family. This agency remains focused on serving the local community with professional care standards.
About TENDER CARE HOME HEALTH & HOSPICE
This agency functions as a for profit organization. They have held Medicare certification since May 2020. That means they meet strict federal rules for hospice services. The Accreditation Commission for Health Care reviews their work regularly. They look at how the agency manages patient records and medical care. This process confirms the provider follows national best practices for safety. The agency employs 24 people to manage their daily operations. This includes a team of 10 registered nurses and 2 physicians. Having this many nurses on staff helps the team respond quickly to changes in patient needs. You should know that their structure supports a consistent approach to symptom management. They maintain a clear focus on the medical needs of each person they serve. It is helpful to understand how their specific resources match your own family goals for care at home.
Quality Overview
What Is Hospice Care Like in EL PASO?
Families in El Paso have access to several hospice providers. These agencies send nurses and aides to your house. They provide medical equipment and medicine to manage pain. You get support from a team of professionals. This team usually includes nurses, doctors, and social workers. They help with physical symptoms but also provide emotional support for your family. The goal is to improve quality of life during a difficult time. Most care happens where the patient lives. Some agencies also offer short term care in a hospital if symptoms become hard to manage at home. You can expect regular visits from the hospice team members to check on the patient. They create a plan that fits the specific needs of your loved one. This allows the family to spend more time together without worrying about complex medical tasks.
What to Ask When Choosing a Hospice Provider
Start by asking how many nurses they have on staff. You should also ask how they handle emergencies after business hours. A good provider will answer your questions clearly. Ask if they have experience with your specific health condition. It helps to know if they provide 24 hour support for family members too. Ask about their local service area and how fast they can arrive at your home. You want to feel confident in their ability to help when things change. Do not be afraid to ask about their quality ratings. A professional agency will happily share information about their standards. You need a team that communicates well with you and your doctors.
Preserve Your Family Stories
Capture the life lessons and memories of your loved ones to keep their legacy alive for future generations.
Start RecordingOther Hospice Providers Nearby
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CUIDADO CASERO HOME HEALTH OF EL PASO INC
NEW AGE HOSPICE - EL PASO
GRANDVIEW HOSPICE INC.
TRINITY HOME HEALTH AND HOSPICE
AYUDA HOME HEALTH CARE SERVICES LLC
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