HospiceScout

UNICARE HEALTH SERVICES

Provider Information

Address
8111 LBJ FREEWAY SUITE 970
DALLAS, TX 75251
Medicare Certified Since
July 3, 2023

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how UNICARE HEALTH SERVICES compares to hospices nationwide.

11.8 minutes

of nurse care per routine home care day, on average

That is the 45th percentile among hospices nationally. The national median is about 12 minutes.

6

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day11.8 min

    Ranks better than about 45% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends4.3%

    Ranks better than about 10% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life76.5%

    Ranks better than about 11% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits36.4%

    Ranks better than about 71% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care8.3%

    Ranks better than about 37% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months0%

    Ranks better than about 97% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care16.7%

    Ranks better than about 12% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)87th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$14,679 · 32nd percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 88% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • All care steps completed88%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Supportive Hospice Care in Dallas

Unicare Health Services provides compassionate hospice care for families throughout Dallas, Texas. Their team focuses on comfort, dignity, and quality of life for patients facing a life-limiting illness. They offer medical support and emotional guidance right where you need it most. Whether your loved one is at home or in a facility, this team works to manage pain and symptoms effectively. It is about making every day count. They serve the Dallas community from their office on LBJ Freeway. Choosing the right care team is a big step, but you do not have to walk this path alone. They are ready to help your family find peace during a difficult season of life. Their staff understands the local area and the specific needs of Dallas residents. That local focus really makes a difference in how they deliver daily care to those who need it.

About UNICARE HEALTH SERVICES

Unicare Health Services has been a Medicare-certified hospice provider since July 3, 2023. Certification is a vital standard that shows they meet federal rules for patient safety and care quality. Being relatively new to the program, they have already shown a strong commitment to high standards. Families should know that Medicare certification ensures the provider follows strict guidelines for pain control and spiritual support. You can find them at 8111 LBJ Freeway, Suite 970. What most people don't realize is that these federal checks happen regularly to keep care safe. That is a big deal for your peace of mind. They are part of the Dallas county healthcare network, working to bridge the gap between hospital care and home comfort. If you are exploring your options, verifying their status is a great first step. They are open to questions and ready to explain how their specific care model supports your loved one's unique journey.

Understanding Hospice Care in Dallas

Dallas offers many resources for families navigating the end-of-life journey. Hospice is not just about medical care; it is about living well for as long as possible. Many providers here focus on keeping patients in their own homes. That is often where people feel most at ease. You might be surprised to learn that hospice can also provide support to the family, not just the patient. This includes grief counseling and help with daily chores. The goal is to lower stress so you can focus on being a daughter, son, or spouse. Local teams in Dallas are used to coordinating with hospitals and primary doctors. This makes the transition into hospice much smoother for everyone involved. And honestly, having a team that knows the local doctors can save you a lot of time. Reach out to providers early to see what support is available in your neighborhood.

What to Ask When Choosing a Hospice Provider

Picking a hospice team is a personal choice that requires clear information. Start by asking how quickly they can get a nurse to your home in an emergency. You also want to know how they handle pain management at night or on the weekends. It is okay to ask for specifics. Here are a few questions that help you get the full picture:

  • How often will a nurse visit my loved one at home?
  • What happens if we need help at 2:00 AM on a Sunday?
  • How do you support family caregivers who are feeling tired?
  • Can you explain how your team helps with spiritual or emotional needs?

The answers should be clear and direct. If a provider seems rushed or uses words you do not understand, keep looking. You deserve a partner who listens well. A good hospice team will never make you feel like a burden when you ask questions.

Preserve Your Family's Story

Your loved one has a lifetime of memories and wisdom to share. Capturing these stories can be a beautiful way to honor their legacy during this time.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.