SHELTER HOSPICE INC
Provider Information
- Address
- 8111 LBJ FREEWAY SUITE # 1330
DALLAS, TX 75251 - Ownership Type
- For-Profit
- Medicare Certified Since
- May 6, 2020
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 0 |
3
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what SHELTER HOSPICE INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how SHELTER HOSPICE INC compares to hospices nationwide.
9.2 minutes
of nurse care per routine home care day, on average
That is the 17th percentile among hospices nationally. The national median is about 12 minutes.
19
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day9.2 min
Ranks better than about 17% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends4.6%
Ranks better than about 12% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life94.7%
Ranks better than about 59% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits54.2%
Ranks better than about 48% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months22.5%
Ranks better than about 84% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care12.5%
Ranks better than about 24% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.5%
Ranks better than about 31% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$23,698 · 77th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 48.5% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Treatment preferences discussed98%
- Beliefs and values discussed100%
- Visits in the last days of life48.5%
- All care steps completed94%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Dementia20%
- Heart and circulatory disease32%
- Lung and respiratory disease17%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Shelter Hospice Inc
Shelter Hospice Inc serves the Dallas, Texas area from its office on LBJ Freeway. This provider offers end-of-life care services for patients and their families. They have been certified by Medicare to provide these services since May 2020. The organization holds accreditation from the Accreditation Commission for Health Care, or ACHC. This means an outside group checked their work to ensure it meets high standards. Families in Dallas can look to this provider when they need specialized support for a loved one. They function as a freestanding hospice agency within the local community. Choosing a certified provider helps families get the care they deserve during a difficult time. The team works to manage comfort and quality of life for those they serve. It is a local option for those living in the Dallas area who need hospice support.
About Shelter Hospice Inc
Shelter Hospice Inc operates as a for-profit hospice provider. They have maintained their Medicare certification for several years now. The agency earned accreditation from the ACHC. This group sets strict rules for how hospice care should look. They visit agencies to make sure those rules are followed every single day. That is a solid indicator of their commitment to quality. The staff includes one registered nurse and one licensed practical nurse. These professionals handle the daily medical needs of their patients. They currently do not have volunteers on their active staff list. Families should know that accreditation shows a clear focus on safety and standard practices. It means the agency has invited experts to review their policies. You can feel better knowing they meet these external benchmarks for care. The small size of their team allows for focused attention on every patient they support in the Dallas area.
Quality Performance
What Is Hospice Care Like in Dallas?
Hospice care in Dallas focuses on comfort when a cure is no longer the goal. A team of experts visits the home to manage pain and symptoms. This allows families to spend quality time together without the stress of hospital visits. At Shelter Hospice Inc, the medical team is composed of one registered nurse and one licensed practical nurse. These nurses work to keep patients comfortable in their own beds. They coordinate with doctors to adjust medications as needs change over time. Many people find that having a nurse visit the home makes a major difference. It provides peace of mind for the primary caregiver who might be tired. The goal is to keep the patient calm and pain-free. This approach treats the person rather than just the disease. It helps everyone involved stay focused on what matters most during these final months and weeks of life.
What to Ask When Choosing a Hospice Provider
You should talk to a few different agencies before you make a final choice. Start by asking how quickly they can send a nurse to your home in an emergency. Speed matters when a patient is in pain. Ask who will be on the primary care team for your loved one each week. You want to know who is coming through the front door. Ask how they handle calls after business hours or on the weekend. It is vital to have support available at all times of the day. Finally, ask what their specific process is for changing a care plan. You need to know that they will listen to your concerns. Do not feel rushed during these conversations. A good provider will be happy to answer your questions clearly and honestly. They should be partners in the care of your family member.
Preserve Your Family History
Capture stories and memories to keep your family legacy alive for future generations.
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