NOVEL HOSPICE CARE
Provider Information
- Address
- 7920 BELT LINE ROAD STE 255A
DALLAS, TX 75254 - Ownership Type
- For-Profit
- Medicare Certified Since
- May 10, 2017
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 0 |
5
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what NOVEL HOSPICE CARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how NOVEL HOSPICE CARE compares to hospices nationwide.
8.1 minutes
of nurse care per routine home care day, on average
That is the 10th percentile among hospices nationally. The national median is about 12 minutes.
35
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day8.1 min
Ranks better than about 10% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends11.9%
Ranks better than about 80% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life56.4%
Ranks better than about 4% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits86.2%
Ranks better than about 8% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care9.4%
Ranks better than about 30% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months38.8%
Ranks better than about 44% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care9.4%
Ranks better than about 39% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice3.5%
Ranks better than about 20% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$28,877 · 90th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 24.4% of patients or more. Most hospices score above 90 percent.
- Pain screening99.0%
- Pain assessment98.3%
- Breathing difficulty screening99.0%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life24.4%
- All care steps completed98.0%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer17%
- Dementia31%
- Heart and circulatory disease19%
- Stroke12%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
NOVEL HOSPICE CARE in Dallas
NOVEL HOSPICE CARE provides end-of-life support services to families in Dallas, Texas. They have been certified by Medicare since 2017 to offer hospice care. This provider holds accreditation from CHAP. That means an outside group checked their work to meet high standards. It is a freestanding hospice provider serving the local community. They focus on comfort for patients with life-limiting illnesses. Their office sits on Belt Line Road. Families can reach them directly to learn about their specific care options in the Dallas area.
About NOVEL HOSPICE CARE
NOVEL HOSPICE CARE operates as a for-profit provider. They joined the Medicare program in May 2017. Their CHAP accreditation shows they follow strict national guidelines for safety and care. CHAP stands for Community Health Accreditation Partner. These groups visit offices to ensure staff follow the rules. It proves they care about quality. You should ask how their team handles patient needs every day. They have a small team of five people. This includes two registered nurses and one licensed practical nurse. Having a dedicated team is a big factor in your choice. You want to know who will be in your home. Ask about their communication style. Ask how they handle emergencies after hours.
Quality Summary
What Is Hospice Care Like in DALLAS?
Hospice care in Dallas focuses on comfort and dignity for the patient. You get a team that visits your home. They manage pain and symptoms. The goal is to improve quality of life for the patient and the family. At NOVEL HOSPICE CARE, the team includes nurses who monitor medical needs. Since they have a small staff, you might get more personal attention. They do not use volunteers at this time. Most hospice teams in Texas provide medicine, equipment, and supplies related to the illness. They also provide emotional support to help families cope. You should talk to them about their specific visit schedule. Ask how they coordinate with your current doctor. Good communication is the key to good care.
What to Ask When Choosing a Hospice Provider
Choosing a provider requires clear answers to your questions. Do not feel rushed. Ask how quickly a nurse can arrive if a crisis happens at night. Ask how they handle medication refills for pain. You should also ask how often a nurse will visit your home. Ask if they have staff on call during the weekend. It is helpful to know how they talk to your family about changes in the patient. Good providers explain things in simple terms. They should listen to your concerns. Take notes during your talk with them. You deserve clear answers before you start care. A good provider will be happy to answer every question you have.
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