NOVEL HOSPICE CARE
Provider Information
- Address
- 7920 BELT LINE ROAD STE 255A
DALLAS, TX 75254 - Ownership Type
- For-Profit
- Medicare Certified Since
- May 10, 2017
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 0 |
5
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what NOVEL HOSPICE CARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how NOVEL HOSPICE CARE compares to hospices nationwide.
8.1 minutes
of nurse care per routine home care day, on average
That is the 10th percentile among hospices nationally. The national median is about 12 minutes.
35
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day8.1 min
Ranks better than about 10% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends11.9%
Ranks better than about 80% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life56.4%
Ranks better than about 4% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits86.2%
Ranks better than about 8% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care9.4%
Ranks better than about 30% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months38.8%
Ranks better than about 44% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care9.4%
Ranks better than about 39% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice3.5%
Ranks better than about 20% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$28,877 · 90th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 24.4% of patients or more. Most hospices score above 90 percent.
- Pain screening98.9%
- Pain assessment98.1%
- Breathing difficulty screening98.9%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed98.9%
- Bowel care for patients on opioids100%
- Visits in the last days of life24.4%
- All care steps completed96.8%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer17%
- Dementia31%
- Heart and circulatory disease19%
- Stroke12%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Support at Home in Dallas
NOVEL HOSPICE CARE serves families across Dallas, Texas, from their office on Belt Line Road. They provide specialized end-of-life care designed to bring comfort and peace to your loved one. The team focuses on managing pain and supporting the emotional needs of the whole family. Choosing the right partner during this time is a big step. This provider works to ensure your loved one stays in their own home whenever possible. They bring medical equipment and specialized staff right to your doorstep. It is all about making each day count. That is the goal of hospice care in the Dallas area. You deserve a team that listens and responds to your specific needs quickly. They are ready to help you navigate these difficult moments with dignity and care.
About NOVEL HOSPICE CARE
NOVEL HOSPICE CARE has been Medicare-certified since May 10, 2017. As a for-profit provider, they operate with a focus on meeting specific quality standards set by federal agencies. Families often wonder what that certification means. It simply means the government checks their work to ensure they meet basic health and safety rules. The thing is, for-profit status does not change the core mission of hospice. Their team is dedicated to providing care that meets your family's unique goals. They have served the Dallas community for several years now. When you meet with them, ask about their specific experience with your loved one’s condition. You should feel comfortable with the people entering your home. Trust your gut feeling when you talk to their staff. They are there to serve you during a very sensitive time in your life.
Understanding Hospice Care in Dallas
Dallas offers many hospice options, but they are not all the same. Most providers operate under the Medicare Hospice Benefit. This means the costs for care, meds, and equipment are usually covered for those who qualify. The system is designed to remove the burden of bills so you can focus on your loved one. Many people wait too long to ask for help. That is a mistake. Hospice is not just for the final days of life. It is for the last six months or more. The sooner you start, the more support you receive. Your family can get help with personal care, grief counseling, and spiritual support. It is about adding quality to the days you have left. Do not be afraid to reach out early. You do not have to walk this path by yourself.
What to Ask When Choosing a Hospice Provider
Choosing a provider is a personal decision that impacts your daily life. You should feel empowered to ask tough questions. First, ask how quickly a nurse can get to your home if an emergency happens at night. You need to know that someone is always available. Second, ask how they handle pain management. Every person is different, and their plan should reflect that. Third, ask what kind of support they offer to family caregivers. You are going through a lot, and you need a break sometimes. Finally, ask about their staff's experience with your loved one's specific diagnosis. You want a team that feels like a good fit for your family's personality. If a provider seems annoyed by your questions, that is a red flag. Keep looking until you find the right match.
Other Hospice Providers Nearby
Helpful Guides for Families
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Hospice vs Palliative Care: Understanding the Difference
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A Complete End of Life Planning Checklist for Families
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Some stories are worth writing down
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