MAXSERVE HOSPICE
Provider Information
- Address
- 17330 PRESTON ROAD, SUITE 150A-4
DALLAS, TX 75252 - Ownership Type
- For-Profit
- Medicare Certified Since
- March 10, 2015
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 1 |
| Volunteers | 1 |
7
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what MAXSERVE HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2018.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how MAXSERVE HOSPICE compares to hospices nationwide.
8.9 minutes
of nurse care per routine home care day, on average
That is the 15th percentile among hospices nationally. The national median is about 12 minutes.
74
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day8.9 min
Ranks better than about 15% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends4.2%
Ranks better than about 10% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life89.4%
Ranks better than about 29% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits61%
Ranks better than about 38% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care4.9%
Ranks better than about 61% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months38.2%
Ranks better than about 46% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care7.8%
Ranks better than about 46% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice3.9%
Ranks better than about 17% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)87th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$15,712 · 38th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 33.6% of patients or more. Most hospices score above 90 percent.
- Pain screening99.7%
- Pain assessment100%
- Breathing difficulty screening99.7%
- Breathing difficulty treatment98.2%
- Treatment preferences discussed99.7%
- Beliefs and values discussed95.8%
- Bowel care for patients on opioids96.6%
- Visits in the last days of life33.6%
- All care steps completed92.7%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer17%
- Dementia30%
- Heart and circulatory disease19%
- Lung and respiratory disease18%
- Stroke6%
- Other conditions11%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
MAXSERVE HOSPICE
MAXSERVE HOSPICE provides end of life support for patients in Dallas, Texas. They offer specialized care to improve comfort for those with a life-limiting illness. The agency holds accreditation from the Community Health Accreditation Partner, known as CHAP. This status shows they meet high standards for their clinical services. Their team works within the 75252 zip code to bring medical and emotional support to your home. Choosing care is a big step for any family. You deserve to know the facts about the support available in your community.
About MAXSERVE HOSPICE
MAXSERVE HOSPICE operates as a for-profit provider. They have held Medicare certification since March 2015. Accreditation from CHAP is a positive indicator for families. This group reviews hospice agencies to ensure they follow national best practices for patient safety. It means an outside group checked their work. The agency maintains a small, focused staff to manage their daily operations. They employ two registered nurses, one licensed practical nurse, and one physician. They also include a volunteer to assist with patient needs. This staffing mix allows for direct attention to each patient under their care. Families should look for these signs of stability when they choose a partner for end of life support. Consistent care teams help build trust during difficult times. You can feel better when you know a team has met these clear standards over many years.
Quality Performance
What Is Hospice Care Like in DALLAS?
Hospice care in Dallas focuses on comfort rather than a cure. It brings a team of experts directly to your house. This helps patients stay in a familiar place while they manage symptoms. At MAXSERVE HOSPICE, the team includes a physician, nurses, and a volunteer. These professionals work together to manage pain and provide emotional support for the patient. They also help family members understand what to expect. Most hospice services in the Dallas area follow this same model of care. The goal is to make every day as peaceful as possible for everyone involved. You do not have to handle these medical needs alone. Having a professional team on your side changes the experience for the better. They offer the tools to keep your loved one comfortable and safe in their own home.
What to Ask When Choosing a Hospice Provider
Choosing the right hospice agency is a personal decision for your family. You should feel comfortable asking questions before you sign any paperwork. Here are a few things to consider. First, ask how quickly a nurse can get to your home if an urgent need arises at night. Second, inquire about how the team handles pain management and symptom control for your specific situation. Third, ask how often the staff will visit the home to check on the patient. Finally, ask what kind of support they offer to family members who are grieving. These answers will help you see if their values match your needs. Take your time with these talks. Clarity leads to better care for the person you love.
Preserve Your Family Stories
Your loved one has a lifetime of stories that deserve to be remembered. We provide tools to help you record and save these memories for future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
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ACCENTCARE HOSPICE & PALLIATIVE CARE OF TEXAS - DA
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VNA
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Choosing a Hospice Provider: A 5-Step Quality Guide
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Hospice vs Palliative Care: Understanding the Difference
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Hospice at Home vs. Inpatient: Choosing the Right Care
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Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.