SONDER HOSPICE
Provider Information
- Address
- 223 W ANDERSON LN STE B700
AUSTIN, TX 78752 - Ownership Type
- For-Profit
- Medicare Certified Since
- May 5, 2020
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Volunteers | 0 |
2
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what SONDER HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how SONDER HOSPICE compares to hospices nationwide.
7.5 minutes
of nurse care per routine home care day, on average
That is the 7th percentile among hospices nationally. The national median is about 12 minutes.
40
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day7.5 min
Ranks better than about 7% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends5.9%
Ranks better than about 25% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life86.7%
Ranks better than about 23% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits82.2%
Ranks better than about 11% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care2.9%
Ranks better than about 74% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months50%
Ranks better than about 17% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care14.7%
Ranks better than about 18% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice5.9%
Ranks better than about 7% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$24,273 · 79th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 1 required care step for new patients here.
- Visits in the last days of life61%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer12%
- Dementia44%
- Heart and circulatory disease17%
- Stroke12%
- Other conditions14%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in Austin
Sonder Hospice provides end-of-life care for families in Austin, Texas. They focus on comfort, dignity, and support during a difficult time. The team works hard to meet the physical and emotional needs of their patients. Whether at home or in a care facility, they bring expert medical support right to your door. This helps families spend more quality time together instead of worrying about logistics. It is a local option for those living in Travis County who need specialized end-of-life support. The team is dedicated to making every day count for those they serve.
About SONDER HOSPICE
Sonder Hospice is a for-profit provider that has been Medicare certified since May 5, 2020. That is a big deal because it means they meet strict federal standards for care. Being Medicare certified is not just a label. It means the government checks their work to ensure they follow safety rules. Families should know that for-profit status does not change the core mission of hospice care. Their primary goal remains keeping patients comfortable and pain-free. When you interview them, ask how they handle after-hours calls or weekend support. You deserve to know who will be there when things get tough at night. They operate out of their office on West Anderson Lane, serving the greater Austin area with a commitment to high standards.
Quality Performance
Understanding Hospice Care in AUSTIN
Finding the right hospice in a city like Austin can feel like a heavy task. The truth is, most providers offer similar basic services like nursing, social work, and chaplain support. But the way they deliver that care changes everything. Some agencies are large and spread across the state. Others are smaller and keep a tighter focus on the local community. Choosing a provider in Travis County means you have access to teams that know our local hospitals and resources well. That can make a huge difference during a crisis. You want a team that shows up on time and listens to your specific wishes. Do not be afraid to ask for references from other families in the area. A good hospice team will be happy to share how they help people in your neighborhood.
What to Ask When Choosing a Hospice Provider
Picking a hospice team is a personal choice that requires clear information. Start by asking how many visits a nurse will make each week. You need to know if they have staff on call 24/7 for emergencies. Here is another key question: how do they handle sudden changes in pain levels? If the medicine is not working, what is their plan to fix it? Ask them how they help family members cope with the stress of caregiving. You should also ask if they have experience with your loved one’s specific health condition. The best providers will answer these questions with patience and honesty. Take your time to find the right fit for your family. This is about trust, so make sure you feel heard and respected during your first conversation.
Preserve Your Family's History
This time is about more than just medical care. It is about the stories, memories, and values that make your family who they are. We help you capture these important moments so they are never lost.
Start Preserving MemoriesOther Hospice Providers Nearby
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ACCENTCARE HOSPICE & PALLIATIVE CARE - AUSTIN
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Helpful Guides for Families
Understanding Medicare Hospice Benefits: A Family Guide
Navigating end-of-life care is complex. Our guide to Understanding Medicare Hospice Benefits helps you manage costs, coverage, and care with confidence today.
Understanding Hospice Levels of Care: A Family Guide
Navigating end-of-life care is hard. Our guide to understanding hospice levels of care helps you make informed choices for your loved one with confidence.
How to Spot a Trustworthy Hospice in 2026
A federal fraud crackdown froze new hospice enrollments in 2026. Here's how to verify a hospice is legitimate, Medicare-certified, and safe to trust.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.