ACCENTCARE HOSPICE & PALLIATIVE CARE - AUSTIN
Provider Information
- Address
- 3520 EXECUTIVE CENTER DR STE 320
AUSTIN, TX 78731 - Ownership Type
- For-Profit
- Medicare Certified Since
- January 22, 2007
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 12 |
| Licensed Practical Nurses (LPN) | 4 |
| Volunteers | 14 |
30
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what ACCENTCARE HOSPICE & PALLIATIVE CARE - AUSTIN reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how ACCENTCARE HOSPICE & PALLIATIVE CARE - AUSTIN compares to hospices nationwide.
8.9 minutes
of nurse care per routine home care day, on average
That is the 15th percentile among hospices nationally. The national median is about 12 minutes.
113
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day8.9 min
Ranks better than about 15% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7.8%
Ranks better than about 49% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life93.1%
Ranks better than about 47% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits66%
Ranks better than about 32% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care10.7%
Ranks better than about 23% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months29.5%
Ranks better than about 70% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care14.8%
Ranks better than about 17% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0.8%
Ranks better than about 53% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$19,577 · 58th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 55.1% of patients or more. Most hospices score above 90 percent.
- Pain screening99.7%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment99.4%
- Treatment preferences discussed100%
- Beliefs and values discussed99.4%
- Bowel care for patients on opioids100%
- Visits in the last days of life55.1%
- All care steps completed98.9%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer16%
- Dementia24%
- Heart and circulatory disease24%
- Lung and respiratory disease8%
- Stroke23%
- Other conditions11%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in Austin
AccentCare Hospice & Palliative Care serves the Austin, Texas community with dedicated end-of-life support. This provider offers both hospice and palliative care services to patients and their families. Their team focuses on comfort and dignity during difficult health journeys. Located in the heart of Travis County, they aim to support your loved ones with care and compassion. Whether you need pain management or emotional support, they are ready to help. Their office is conveniently located on Executive Center Drive to serve the local area. Choosing the right partner for hospice care is a big decision for any family. This provider has served the community for many years with a focus on quality care. We are here to help you learn more about their services and their approach to patient comfort.
About ACCENTCARE HOSPICE & PALLIATIVE CARE - AUSTIN
This provider operates as a for-profit hospice organization. They have been Medicare certified since January 2007. This long history shows their commitment to meeting federal safety and quality standards. Being Medicare certified means they follow strict rules to ensure your family gets high-quality care. Families should know that hospice is about more than just medical needs. It is about supporting the whole person and their loved ones. This team works to keep patients comfortable in their own homes or care settings. They focus on managing symptoms so that patients can spend time with those they love. You can feel confident knowing they have met federal requirements for over fifteen years. If you have questions about their specific programs, reach out to them directly at (512) 372-4194. Their staff can explain how they manage care plans for each unique patient.
Quality Performance Highlights
Understanding Hospice Care in Austin
Hospice care in Austin is designed to provide comfort when a cure is no longer the goal. It is not just about the final days of life. Many families find that starting hospice care sooner leads to better support and relief. In Austin, you have access to many resources that help manage physical and emotional health. Hospice teams usually include doctors, nurses, social workers, and volunteers. They work together to create a care plan that fits your family's needs. This team visits the patient wherever they live. This could be a private home, an assisted living center, or a nursing home. The goal is to keep the patient safe, comfortable, and pain-free. By using local hospice services, you ensure your loved one stays in a familiar place. This provides peace of mind for everyone involved during a very challenging time in your life.
What to Ask When Choosing a Hospice Provider
Choosing a hospice provider is a deeply personal choice. You should feel comfortable with the team you select. Here are a few important questions to ask during your search:
- How quickly can a nurse get to my home if an emergency happens at night?
- How will your team help manage my loved one's pain and other symptoms?
- What kind of emotional or spiritual support do you offer to the family?
- How do you handle changes in the patient's condition or care needs?
Take your time to listen to their answers. You need a partner who listens to you and understands your family's values. Do not be afraid to ask for more information or clarification. A good hospice provider will be happy to answer all your questions. They should make you feel heard and supported throughout the entire process. Your peace of mind is the most important part of this decision.
Preserve Your Family's Story
During this time, memories are more precious than ever. Capture the stories, wisdom, and laughter of your loved ones to keep their legacy alive for future generations.
Start Preserving StoriesOther Hospice Providers Nearby
Helpful Guides for Families
Understanding Medicare Hospice Benefits: A Family Guide
Navigating end-of-life care is complex. Our guide to Understanding Medicare Hospice Benefits helps you manage costs, coverage, and care with confidence today.
Understanding Medicare Hospice Benefit: A Family Guide
Confused by hospice coverage? Our guide to understanding Medicare hospice benefits helps you navigate care options and costs with confidence and clarity.
Understanding Hospice Levels of Care: A Family Guide
Navigating end-of-life care is hard. Our guide to understanding hospice levels of care helps you make informed choices for your loved one with confidence.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.