THREE OAKS HOSPICE
Provider Information
- Address
- 7800 SHOAL CREEK BOULEVARD, SUITE 246 SOUTH
AUSTIN, TX 78757 - Ownership Type
- For-Profit
- Medicare Certified Since
- April 11, 2005
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 5 |
| Volunteers | 4 |
11
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what THREE OAKS HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how THREE OAKS HOSPICE compares to hospices nationwide.
15.5 minutes
of nurse care per routine home care day, on average
That is the 79th percentile among hospices nationally. The national median is about 12 minutes.
46
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day15.5 min
Ranks better than about 79% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends3.7%
Ranks better than about 7% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life88.8%
Ranks better than about 28% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits62.6%
Ranks better than about 36% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care6.5%
Ranks better than about 49% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months37.1%
Ranks better than about 49% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care1.6%
Ranks better than about 79% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$18,963 · 55th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 42.1% of patients or more. Most hospices score above 90 percent.
- Pain screening95.9%
- Pain assessment100%
- Breathing difficulty screening99.3%
- Breathing difficulty treatment96.3%
- Treatment preferences discussed99.3%
- Beliefs and values discussed99.3%
- Bowel care for patients on opioids100%
- Visits in the last days of life42.1%
- All care steps completed94.6%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer38%
- Dementia22%
- Heart and circulatory disease11%
- Lung and respiratory disease10%
- Stroke8%
- Other conditions15%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Three Oaks Hospice in Austin
Three Oaks Hospice provides end of life care for patients throughout the Austin area. This freestanding hospice team works out of their office on Shoal Creek Boulevard in Travis County. They hold accreditation from the Accreditation Commission for Health Care. This status shows they meet high standards for safety and patient care. The agency has been serving the community since they earned their Medicare certification in April of 2005. They focus on helping patients maintain dignity and comfort during their final months. You can reach their office at (512) 323-6500 to learn about their specific service area. They are a for-profit provider that supports families through the hospice process. Choosing the right care team matters during this difficult time. Their team is ready to answer your questions about how hospice works in your home or a facility.
About Three Oaks Hospice
Three Oaks Hospice operates as a for-profit hospice agency. They have provided medical support to the Austin region for almost two decades. Accreditation from the Accreditation Commission for Health Care serves as a mark of quality. This group checks to see if agencies follow strict rules for patient care and safety. It is a voluntary step that shows a commitment to meeting national standards. Families should know that this provider maintains a dedicated team of 11 employees. This group includes five registered nurses and four volunteers who assist with patient needs. Having a mix of medical staff and volunteers allows for a balance of clinical care and personal support. That is a strength for any care team. You should ask how these staff members work together to meet your own needs. They can explain how their nurses and volunteers coordinate care plans for each patient they serve in the Austin area.
Quality Performance
What Is Hospice Care Like in Austin?
Hospice care in Austin focuses on comfort rather than a cure. It happens wherever the patient lives. This could be a private home, an assisted living center, or a nursing facility. The care team comes to you. They provide medicine, equipment, and supplies to keep the patient pain free. Three Oaks Hospice uses a team of 11 people to carry out these duties. Their staff includes five registered nurses who handle the medical side of things. They also have four volunteers who offer social support. This approach means the patient gets care from people who know their specific situation well. Most families find that having a consistent team makes a difference. You can expect regular visits from the nurses to check on pain levels and comfort. The team works to ensure the patient stays comfortable in their own surroundings. It is all about quality of life.
What to Ask When Choosing a Hospice Provider
Choosing the right hospice agency feels like a big decision. You should feel comfortable asking questions before you sign any paperwork. First, ask how the agency handles pain management after normal business hours. You need to know that someone will answer the phone at midnight if an emergency occurs. Second, ask how often the nurses will visit your home. You want a clear schedule so you know when to expect them. Third, ask how the volunteers will support your family. Volunteers can offer companionship or help with small errands around the house. Finally, ask if the agency has experience with your specific health condition. Some providers have extra training for certain illnesses. Getting clear answers helps you feel more at ease. Take your time to talk with the staff about your goals for care. The right agency will listen to you with patience and care.
Preserve Your Family Stories
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