HospiceScout

SILVERADO HOSPICE- AUSTIN

For-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
1701 DIRECTORS BLVD STE 410
AUSTIN, TX 78744
Ownership Type
For-Profit
Medicare Certified Since
September 18, 2014

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for SILVERADO HOSPICE- AUSTIN
RoleStaff Count
Registered Nurses (RN)2
Physicians0
Volunteers1

3

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what SILVERADO HOSPICE- AUSTIN reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Provided directly by this hospice

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how SILVERADO HOSPICE- AUSTIN compares to hospices nationwide.

10.1 minutes

of nurse care per routine home care day, on average

That is the 26th percentile among hospices nationally. The national median is about 12 minutes.

97

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day10.1 min

    Ranks better than about 26% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends7.7%

    Ranks better than about 47% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life93.7%

    Ranks better than about 51% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits75.8%

    Ranks better than about 18% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care11.9%

    Ranks better than about 17% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months30.7%

    Ranks better than about 67% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care13.9%

    Ranks better than about 21% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice1%

    Ranks better than about 50% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)67th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$20,353 · 62nd percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 66.7% of patients or more. Most hospices score above 90 percent.
  • Pain screening99.2%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed99.6%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life66.7%
  • All care steps completed98.8%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer10%
  • Dementia47%
  • Heart and circulatory disease8%
  • Lung and respiratory disease8%
  • Stroke11%
  • Other conditions17%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Providing Compassionate Care in Austin

SILVERADO HOSPICE- AUSTIN serves families throughout the Travis County area from their office on Directors Boulevard. They provide end-of-life care focused on comfort, dignity, and quality of life for those with a terminal illness. Their team works to manage pain and symptoms while supporting the emotional needs of the entire family. Choosing a hospice provider is a deeply personal decision that impacts your loved one’s final months or days. This team has been a part of the local healthcare landscape for many years. They offer a range of services designed to help patients stay comfortable in their own homes or residential settings. Getting the right support early on makes a real difference. If you live in the 78744 area, this provider is one of the options available to help you and your family navigate this difficult season with grace and professional support.

About SILVERADO HOSPICE- AUSTIN

SILVERADO HOSPICE- AUSTIN is a for-profit provider that has been Medicare certified since September 18, 2014. That is a decade of experience in the hospice field. Being Medicare certified means they meet federal standards for the care they provide to patients. For-profit status simply describes their business model, but it does not tell you the whole story about their care. The most important thing is how they interact with patients every day. Families should know that they have a long history of serving the Austin community. That said, you should always look at the official quality ratings before making a final choice. The government tracks these numbers to keep care honest and transparent. It helps to have these facts when you are feeling overwhelmed by other decisions. You deserve to work with a team that is open about their performance and dedicated to your family's specific needs.

Understanding Hospice Care in Austin

Austin has a variety of hospice providers ready to help families during a health crisis. When a doctor says that a cure is no longer the main goal, hospice steps in to focus on comfort. The thing is, many families wait too long to call for help. They think hospice is only for the very last days of life. In reality, patients and families get the most benefit when they start services months earlier. This extra time allows the team to build a real relationship with your loved one. It also gives the staff more time to teach caregivers how to handle daily tasks at home. You can find care in private homes, assisted living facilities, or nursing homes around Travis County. The goal is always the same. It is about making every single day count by keeping your loved one free from pain and surrounded by the people they love most.

What to Ask When Choosing a Hospice Provider

Choosing the right team is about more than just a star rating. You need to ask questions that get to the heart of how they will treat your family member. First, ask how quickly a nurse can get to your home if an emergency happens in the middle of the night. You want to know they are truly available 24/7. Second, ask how they handle pain management and if they have a doctor who specializes in comfort care. Third, ask what kind of support they offer for grieving family members after a loss. It is also smart to ask how they help with daily chores or errands. Do not be afraid to ask these questions during your first meeting. A good hospice provider will be happy to answer them clearly. They should make you feel heard and understood, not just like another name on a list.

Preserve Your Family’s Story

Your loved one has a lifetime of memories that deserve to be kept safe. We offer a simple way to record their life stories and wisdom for future generations.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.