HospiceScout

HOSPICE AUSTIN

Non-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
4107 SPICEWOOD SPRINGS RD STE #100
AUSTIN, TX 78759
Ownership Type
Non-Profit
Medicare Certified Since
December 5, 1986

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for HOSPICE AUSTIN
RoleStaff Count
Registered Nurses (RN)47
Licensed Practical Nurses (LPN)5
Physicians5
Volunteers5

167

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what HOSPICE AUSTIN reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Both provided directly and arranged with other facilities

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how HOSPICE AUSTIN compares to hospices nationwide.

18.9 minutes

of nurse care per routine home care day, on average

That is the 93rd percentile among hospices nationally. The national median is about 12 minutes.

279

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day18.9 min

    Ranks better than about 93% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends8.8%

    Ranks better than about 60% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life92.8%

    Ranks better than about 45% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits58.6%

    Ranks better than about 42% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care8.8%

    Ranks better than about 34% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months40.5%

    Ranks better than about 39% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care3.4%

    Ranks better than about 70% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0.5%

    Ranks better than about 54% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)94th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$13,935 · 28th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 56.4% of patients or more. Most hospices score above 90 percent.
  • Pain screening99.7%
  • Pain assessment91%
  • Breathing difficulty screening99.9%
  • Breathing difficulty treatment98.4%
  • Treatment preferences discussed99.9%
  • Beliefs and values discussed99.8%
  • Bowel care for patients on opioids97.8%
  • Visits in the last days of life56.4%
  • All care steps completed91.9%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer39%
  • Dementia21%
  • Heart and circulatory disease14%
  • Lung and respiratory disease6%
  • Stroke7%
  • Other conditions14%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Hospice Austin Overview

Hospice Austin serves the Austin area from its location on Spicewood Springs Road. They provide specialized end-of-life care to families throughout Travis County. This provider holds accreditation from the ACHC. This organization checks that providers meet high standards for safety and patient care. They have served the community since 1986. That is a long history of service in Texas. Their team focuses on comfort for every patient they treat. You can rely on their experience when making care decisions for a loved one.

About Hospice Austin

Hospice Austin operates as a non-profit organization. Non-profit status often means any extra money goes back into programs and patient services. Being Medicare certified since 1986 shows a long commitment to federal quality standards. They hold accreditation from the Accreditation Commission for Health Care. This group reviews hospice agencies to ensure they follow strict rules for medical care. Their standards are tough. This helps ensure that the care you receive meets specific benchmarks for quality. With 47 registered nurses and five physicians on staff, they have a solid team in place. You should know that their size allows them to manage complex medical needs while staying focused on personal care. They also involve volunteers in their work to support patients and family members during difficult times.

Quality Performance

Hospice Austin earns high marks for their quality of care. Their results show they perform well on federal care index measures. They also maintain strong patient satisfaction scores based on recent surveys.

What Is Hospice Care Like in Austin?

Hospice care in Austin focuses on managing pain and keeping patients comfortable at home. Most local providers offer a team approach to help you and your family. This team usually includes nurses, doctors, and social workers. Hospice Austin employs 47 registered nurses and 5 licensed practical nurses to support this goal. They also have 5 physicians available to guide medical decisions. That is a large clinical team for a local provider. The staff works with you to build a care plan that fits your specific needs. They visit your home regularly to check on medications and comfort levels. This helps keep patients out of the hospital when they prefer to stay in their own beds. You can expect clear communication from your care team at every step of the process.

What to Ask When Choosing a Hospice Provider

Picking the right hospice requires asking the right questions. Start by asking how often a nurse will visit your home. You should also ask how the team manages pain and other symptoms at night or on weekends. Ask if the provider has experience with your loved one's specific medical condition. It is also good to ask how they support family caregivers. Ask what happens if you need to move the patient to a hospital or a separate care center. You should ask about their process for handling emergency calls during after-hours periods. Make sure you feel comfortable with the answers they provide. The goal is to find a team that listens to your concerns and acts quickly to help.

Preserve Your Family Stories

Your family history is a treasure. We can help you save these memories and stories for future generations during this important time.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.