HospiceScout

UNIVERSITY OF TN MEDICAL CENTER HOME CARE SERVICES

Provider Information

Address
4435 VALLEY VIEW DRIVE, SUITE 104
KNOXVILLE, TN 37917
Ownership Type
For-Profit
Medicare Certified Since
June 9, 1994

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Compassionate Care in Knoxville

University of TN Medical Center Home Care Services provides essential hospice support for families across Knoxville, Tennessee. Located at 4435 Valley View Drive, this team focuses on comfort and dignity for patients nearing the end of life. They work hard to manage pain and provide emotional support for the whole family. That is their primary mission. When a loved one faces a serious illness, having a reliable team nearby makes a world of difference. This provider brings medical care directly to the home setting. It allows families to stay together in a familiar space during a very difficult time. Their staff is trained to handle complex needs with kindness and deep professional expertise. Choosing the right path for your loved one is a big step, but you do not have to walk it alone. This team is ready to help you navigate these final chapters with grace and care.

About UNIVERSITY OF TN MEDICAL CENTER HOME CARE SERVICES

This provider has been serving the community since June 1994. That is thirty years of experience helping local families. They operate as a for-profit organization in Knox County. Many people wonder if ownership type changes the quality of care. The truth is that quality depends on the specific team and their dedication to patients. Because they have been certified by Medicare for three decades, they have a long history of meeting federal standards. Families should know that this agency is held to strict quality rules by CMS. They must report their performance regularly. This oversight ensures that they follow safe medical practices and maintain high standards for their staff. You can feel confident knowing they have a proven track record in the Knoxville area. They are a well-established presence for those in need of home-based hospice support. It is a solid choice for anyone seeking long-term stability in care.

Exceptional Quality Ratings

This provider holds an impressive 5 out of 5 stars for their overall quality rating. They also earned a perfect 5 out of 5 stars for their quality of care. Plus, patients and their families gave them a 4 out of 5 rating for overall satisfaction. These numbers show that they take both clinical outcomes and human connection very seriously.

Understanding Hospice Care in Knoxville

Hospice is not about giving up. It is about choosing to focus on quality of life when a cure is no longer the main goal. In Knoxville, there are several options for care, but the best fit is one that listens to your family's unique needs. Hospice teams usually include nurses, doctors, aides, and social workers. They visit your home to check on symptoms and offer emotional support. The thing is, many families wait too long to start these services. They often think hospice is only for the last few days of life. That is a common myth. In reality, hospice can provide support for months, helping to reduce pain and anxiety early on. By choosing a provider with high ratings, you ensure that your loved one gets the best care possible. It is about making every day count and keeping your loved one comfortable in their own bed.

What to Ask When Choosing a Hospice Provider

Asking the right questions can help you feel more at peace with your decision. First, find out how quickly a nurse can get to your home if an emergency happens at night. You want to know they are truly available 24/7. Second, ask how they handle pain management and if they have a specific plan for your loved one. You should also ask how they support the family after a loss. Grief counseling is a standard part of hospice care, but every agency does it differently. Finally, ask about their staff's experience with your loved one's specific condition. It is okay to be direct. A good provider will welcome these questions. They should be transparent and honest about what they can do for you. Remember, this team will be in your home often. You need to feel comfortable with them from the very first meeting.

Preserve Your Family's History

Your loved one's stories are a precious gift. We can help you record their memories and life lessons so they are never lost. It is a beautiful way to honor the legacy they leave behind.

Start Preserving Stories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.