UNIVERSITY OF TN MEDICAL CENTER HOME CARE SERVICES
Provider Information
- Address
- 4435 VALLEY VIEW DRIVE, SUITE 104
KNOXVILLE, TN 37917 - Ownership Type
- For-Profit
- Medicare Certified Since
- June 9, 1994
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 50 |
| Licensed Practical Nurses (LPN) | 6 |
| Physicians | 1 |
109
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what UNIVERSITY OF TN MEDICAL CENTER HOME CARE SERVICES reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how UNIVERSITY OF TN MEDICAL CENTER HOME CARE SERVICES compares to hospices nationwide.
10.8 minutes
of nurse care per routine home care day, on average
That is the 34th percentile among hospices nationally. The national median is about 12 minutes.
387
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.8 min
Ranks better than about 34% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends5.8%
Ranks better than about 24% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life95.3%
Ranks better than about 64% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits37%
Ranks better than about 70% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care8.1%
Ranks better than about 38% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months31.2%
Ranks better than about 66% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care8.3%
Ranks better than about 44% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2%
Ranks better than about 37% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)74th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$12,508 · 21st percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 74.6% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life74.6%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer28%
- Dementia13%
- Heart and circulatory disease21%
- Lung and respiratory disease14%
- Stroke12%
- Other conditions14%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in Knoxville
University of TN Medical Center Home Care Services provides essential hospice support for families across Knoxville, Tennessee. Located at 4435 Valley View Drive, this team focuses on comfort and dignity for patients nearing the end of life. They work hard to manage pain and provide emotional support for the whole family. That is their primary mission. When a loved one faces a serious illness, having a reliable team nearby makes a world of difference. This provider brings medical care directly to the home setting. It allows families to stay together in a familiar space during a very difficult time. Their staff is trained to handle complex needs with kindness and deep professional expertise. Choosing the right path for your loved one is a big step, but you do not have to walk it alone. This team is ready to help you navigate these final chapters with grace and care.
About UNIVERSITY OF TN MEDICAL CENTER HOME CARE SERVICES
This provider has been serving the community since June 1994. That is thirty years of experience helping local families. They operate as a for-profit organization in Knox County. Many people wonder if ownership type changes the quality of care. The truth is that quality depends on the specific team and their dedication to patients. Because they have been certified by Medicare for three decades, they have a long history of meeting federal standards. Families should know that this agency is held to strict quality rules by CMS. They must report their performance regularly. This oversight ensures that they follow safe medical practices and maintain high standards for their staff. You can feel confident knowing they have a proven track record in the Knoxville area. They are a well-established presence for those in need of home-based hospice support. It is a solid choice for anyone seeking long-term stability in care.
Exceptional Quality Ratings
Understanding Hospice Care in Knoxville
Hospice is not about giving up. It is about choosing to focus on quality of life when a cure is no longer the main goal. In Knoxville, there are several options for care, but the best fit is one that listens to your family's unique needs. Hospice teams usually include nurses, doctors, aides, and social workers. They visit your home to check on symptoms and offer emotional support. The thing is, many families wait too long to start these services. They often think hospice is only for the last few days of life. That is a common myth. In reality, hospice can provide support for months, helping to reduce pain and anxiety early on. By choosing a provider with high ratings, you ensure that your loved one gets the best care possible. It is about making every day count and keeping your loved one comfortable in their own bed.
What to Ask When Choosing a Hospice Provider
Asking the right questions can help you feel more at peace with your decision. First, find out how quickly a nurse can get to your home if an emergency happens at night. You want to know they are truly available 24/7. Second, ask how they handle pain management and if they have a specific plan for your loved one. You should also ask how they support the family after a loss. Grief counseling is a standard part of hospice care, but every agency does it differently. Finally, ask about their staff's experience with your loved one's specific condition. It is okay to be direct. A good provider will welcome these questions. They should be transparent and honest about what they can do for you. Remember, this team will be in your home often. You need to feel comfortable with them from the very first meeting.
Preserve Your Family's History
Your loved one's stories are a precious gift. We can help you record their memories and life lessons so they are never lost. It is a beautiful way to honor the legacy they leave behind.
Start Preserving StoriesOther Hospice Providers Nearby
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