HospiceScout

TENNOVA HEALTHCARE HOSPICE

For-ProfitFreestanding Hospice

Provider Information

Address
1225 E. WEISGARBER ROAD, SUITE 380S
KNOXVILLE, TN 37909
Ownership Type
For-Profit
Medicare Certified Since
May 16, 1995

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for TENNOVA HEALTHCARE HOSPICE
RoleStaff Count
Registered Nurses (RN)4
Physicians1

8

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what TENNOVA HEALTHCARE HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Provided directly by this hospice

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how TENNOVA HEALTHCARE HOSPICE compares to hospices nationwide.

13.2 minutes

of nurse care per routine home care day, on average

That is the 60th percentile among hospices nationally. The national median is about 12 minutes.

39

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day13.2 min

    Ranks better than about 60% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends9.5%

    Ranks better than about 66% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life97.5%

    Ranks better than about 83% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits31.6%

    Ranks better than about 77% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care11.8%

    Ranks better than about 18% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months7.8%

    Ranks better than about 96% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care9.8%

    Ranks better than about 37% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)92nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$6,841 · 3rd percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 74% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life74%
  • All care steps completed100%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer19%
  • Dementia14%
  • Heart and circulatory disease30%
  • Lung and respiratory disease21%
  • Other conditions14%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Serving Knoxville Families

Tennova Healthcare Hospice offers end-of-life care for residents in Knoxville, Tennessee. They focus on comfort and support for patients facing life-limiting illnesses. Their team works out of their office on Weisgarber Road to coordinate care across Knox County. That is a big deal for families who need local help fast. They have been certified by Medicare since May 1995. That long history shows they have deep experience in this field. Choosing the right hospice is a heavy task. Knowing a provider has served the area for nearly thirty years can offer some peace of mind. Their goal is to manage symptoms while keeping patients in their own homes whenever possible. It is about dignity and quality of life. And for many in Knoxville, having a trusted partner nearby makes all the difference during a difficult season.

About TENNOVA HEALTHCARE HOSPICE

This provider operates as a for-profit organization. Some families wonder if that changes the care. The truth is, all Medicare-certified hospices must meet the same strict federal rules. Tennova Healthcare Hospice has maintained its Medicare certification for decades. They follow set standards to ensure patients get the right level of care. What most people do not realize is that hospice is a team effort. You get nurses, aides, social workers, and chaplains working together. This group supports not just the patient, but the whole family too. They handle the medical side so you can focus on being a daughter, a son, or a spouse. They aim to make the final months and weeks as calm as they can be. It is a vital service for our community here in Tennessee.

Quality of Care Insight

Tennova Healthcare Hospice holds a perfect 5/5 overall rating from CMS. This score reflects their high quality of care. While their patient satisfaction rating is 3/5, their clinical performance in the Hospice Care Index is top-tier. Families often prioritize these clinical outcomes when making decisions.

Understanding Hospice Care in KNOXVILLE

Knoxville has several options for hospice care. But finding the right match is about more than just a name on a list. You want a team that responds quickly when things change. The local geography matters too. Since they are located right in the 37909 area, their staff knows the local hospitals and clinics well. That local network helps them move faster. A good hospice will coordinate with your current doctors to keep your care plan seamless. You should expect clear communication from day one. If you have questions about how they handle weekend or night calls, ask them now. Most providers have an on-call nurse available twenty-four hours a day. That is the standard you should look for. You deserve to feel supported, no matter the time or day.

What to Ask When Choosing a Hospice Provider

Do not be afraid to ask hard questions. You are the expert on your loved one's needs. Start by asking how quickly a nurse can get to your home in an emergency. This is crucial if symptoms suddenly flare up. Next, ask how they help the family cope with grief. Good hospices offer counseling and support groups long after the patient has passed. You should also ask about their specific experience with your loved one’s illness. Some teams have special training for certain conditions like heart disease or dementia. Finally, ask what their plan is if the patient needs to go to a facility for a few days to manage pain. You need to know that they have a plan for every step of the journey. Be direct and clear.

Keep Their Story Alive

Your family history is a treasure. We help you record the memories, values, and stories that define your loved one so they are never forgotten by future generations.

Preserve Family Stories

Other Hospice Providers Nearby

Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.