SHALOM HOSPICE OF GREATER KNOXVILLE LLC
Provider Information
- Address
- 8351 E WALKER SPRINGS LANE
KNOXVILLE, TN 37923 - Medicare Certified Since
- April 11, 2024
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how SHALOM HOSPICE OF GREATER KNOXVILLE LLC compares to hospices nationwide.
10.2 minutes
of nurse care per routine home care day, on average
That is the 27th percentile among hospices nationally. The national median is about 12 minutes.
17
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.2 min
Ranks better than about 27% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends11.2%
Ranks better than about 77% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life96.8%
Ranks better than about 77% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits70%
Ranks better than about 25% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care10%
Ranks better than about 26% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months0%
Ranks better than about 97% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$9,139 · 8th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 100% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer27%
- Dementia30%
- Heart and circulatory disease16%
- Other conditions17%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Support for Families in Knoxville
SHALOM HOSPICE OF GREATER KNOXVILLE LLC serves the Knoxville, Tennessee area from their office on E Walker Springs Lane. They provide end-of-life care focused on comfort, dignity, and peace for patients. This team works hard to support both the patient and their loved ones during a difficult time. Getting the right care matters when someone you love faces a serious illness. This hospice provider aims to meet those needs through skilled nursing, emotional support, and spiritual care. That is the core of what they do. They offer services right in the home to keep things simple for the family. It is all about making each day count. When you choose a provider, you want people who truly listen. This team is ready to help your family find the path that works best for your specific situation.
About SHALOM HOSPICE OF GREATER KNOXVILLE LLC
This agency became Medicare certified on April 11, 2024. Being Medicare certified means they meet federal safety and quality rules. That is a big deal for families seeking reliable care. They are based in Knox County, which allows them to serve the local community with quick response times. Most people do not know that Medicare certification is not just a label. It shows that a team follows strict standards for medical care and patient rights. You should feel comfortable asking them about their specific experience in the Knoxville area. They are a newer addition to the local scene. But they are held to the same high standards as any other certified provider. You deserve to know who is coming into your home. Always ask for a meeting with their staff before you make any final decisions about care.
High Quality Care Standards
Understanding Hospice Care in Knoxville
Knoxville has many resources for families dealing with a terminal illness. Hospice is not just about the final days. It is about living as well as possible for as long as possible. The goal is simple. They want to stop pain and help the family feel ready for what comes next. Some people think hospice means giving up. That is a myth. In reality, hospice is about choosing a different kind of support. It is about choosing comfort over hospital visits. Most hospice care happens where the patient lives. This keeps them near their own things and their own people. That matters. If you are in the Knoxville area, you have choices. Take your time to compare what each agency offers. You do not have to pick the first one you find. It is your right to choose the best fit.
What to Ask When Choosing a Hospice Provider
Choosing a hospice team is a personal choice. You need to ask the right questions to get the full picture. Start by asking how they handle pain management during the night or on weekends. You need to know that someone will answer the phone when you are scared. Second, ask how many nurses will be assigned to your loved one. Continuity of care is vital. You want to see the same faces as much as possible. Third, ask how they help the family with grief support after a loss. Many agencies offer services for months after the patient has passed. Finally, ask if they can help with special needs like music or pet therapy. These extras can make a huge difference in the patient's mood. Do not be shy. This is your life and your time with your family.
Keep Your Family Stories Alive
The moments you share today are the memories of tomorrow. Capturing your loved one's voice, stories, and wisdom is a beautiful way to honor their legacy for future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
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AMEDISYS HOSPICE AN ADVENTA COMPANY
TENNOVA HEALTHCARE HOSPICE
COVENANT HOSPICE
CARIS HEALTHCARE
GENTIVA I
Helpful Guides for Families
Hospice vs Palliative Care: Understanding the Difference
Confused about hospice vs palliative care? We break down the key differences, benefits, and how to choose the right end-of-life care for your loved one.
How to Choose a Hospice Provider: A Family’s Complete Guide
Feeling overwhelmed? Our hospice selection guide helps you compare providers, understand Medicare benefits, and make the best choice for your loved one today.
What CMS Star Ratings Actually Mean for Your Family
Confused by hospice star ratings? Learn how CMS calculates these scores, what they reveal about care quality, and how to find the right provider for your family.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.