SHALOM HOSPICE OF GREATER KNOXVILLE LLC
Provider Information
- Address
- 8351 E WALKER SPRINGS LANE
KNOXVILLE, TN 37923 - Medicare Certified Since
- April 11, 2024
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how SHALOM HOSPICE OF GREATER KNOXVILLE LLC compares to hospices nationwide.
10.2 minutes
of nurse care per routine home care day, on average
That is the 27th percentile among hospices nationally. The national median is about 12 minutes.
17
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.2 min
Ranks better than about 27% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends11.2%
Ranks better than about 77% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life96.8%
Ranks better than about 77% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits70%
Ranks better than about 25% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care10%
Ranks better than about 26% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months0%
Ranks better than about 97% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$9,139 · 8th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 100% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer27%
- Dementia30%
- Heart and circulatory disease16%
- Other conditions17%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
SHALOM HOSPICE OF GREATER KNOXVILLE LLC
SHALOM HOSPICE OF GREATER KNOXVILLE LLC serves families throughout the Knoxville area from their office on East Walker Springs Lane. This provider received its Medicare certification on April 11, 2024. They offer end of life support services to residents in Knox County and the surrounding region. Choosing a provider is a major step. Families need clear information to make the best choice for their loved ones. This team is ready to help you understand your options for care near your home.
About SHALOM HOSPICE OF GREATER KNOXVILLE LLC
This hospice provider operates as a limited liability company within the state of Tennessee. Medicare certification acts as a baseline for quality and safety in medical care. It means the facility follows federal rules for patient health and comfort. These rules cover everything from staff training to how they manage pain medications. You should know that certification requires regular state checks to ensure rules are followed. While this provider is new to the Medicare program as of early 2024, they operate under national standards. Families should look at these federal ratings as one part of their research. Always ask for a copy of their most recent survey results during your first meeting. This helps you see how they handle real world situations. A simple conversation can tell you a lot about their approach to your family's specific needs.
Quality Performance
What Is Hospice Care Like in KNOXVILLE?
Hospice care in Knoxville focuses on comfort and quality of life. It is not about speeding up death or slowing it down. Instead, the team works to manage pain and symptoms so your loved one can spend time with family. Most hospice care happens in your own home. Nurses, social workers, and aides visit on a schedule to provide support. They also offer spiritual care and help with daily tasks like bathing or dressing. Some providers also offer respite care to give family caregivers a short break. You can expect a team approach where everyone shares information to keep care consistent. This means you have a point of contact for questions at any hour. The goal is to keep your loved one peaceful in a familiar place. It is a team effort to make each day as good as it can be.
What to Ask When Choosing a Hospice Provider
Asking the right questions helps you feel more confident. Start by asking how quickly a nurse can get to your home in an emergency. You should also ask how they handle pain management during the night or on weekends. It is helpful to know who will be on your specific care team. Ask about the experience level of the nurses assigned to your area. Find out if they have experience with your loved one's specific health condition. Finally, ask how they support family members with grief and stress after a loss. These questions give you a clear picture of what to expect. Good providers will be happy to answer every single one of them. Take your time to get the answers you need before you decide.
Preserve Your Family Stories
Your family has a unique history worth saving. Use our simple tools to record memories and preserve your legacy for future generations today.
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Helpful Guides for Families
10 Essential Hospice Questions for Evaluating Providers
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What Does Medicare Cover for Hospice Care?
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How to Choose a Hospice Provider: A Family’s Complete Guide
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Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.