HospiceScout

PROVIDENCE HOSPICE LLC

For-ProfitCHAP AccreditedHome Health Agency

Provider Information

Address
500 LAKESHORE PKWY
ROCK HILL, SC 29730
Ownership Type
For-Profit
Medicare Certified Since
April 7, 2011

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for PROVIDENCE HOSPICE LLC
RoleStaff Count
Registered Nurses (RN)21
Licensed Practical Nurses (LPN)7
Volunteers46

34

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what PROVIDENCE HOSPICE LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Provided directly by this hospice

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how PROVIDENCE HOSPICE LLC compares to hospices nationwide.

11.3 minutes

of nurse care per routine home care day, on average

That is the 39th percentile among hospices nationally. The national median is about 12 minutes.

168

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day11.3 min

    Ranks better than about 39% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends7.3%

    Ranks better than about 42% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life98.9%

    Ranks better than about 90% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits66.3%

    Ranks better than about 31% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care7.6%

    Ranks better than about 42% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months42.8%

    Ranks better than about 33% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care16.1%

    Ranks better than about 14% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice3.4%

    Ranks better than about 21% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$19,511 · 58th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 78.8% of patients or more. Most hospices score above 90 percent.
  • Pain screening93.1%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment97.6%
  • Treatment preferences discussed100%
  • Beliefs and values discussed99%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life78.8%
  • All care steps completed91.3%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer15%
  • Dementia38%
  • Heart and circulatory disease19%
  • Lung and respiratory disease12%
  • Stroke3%
  • Other conditions15%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Serving Your Needs in Rock Hill

Providence Hospice LLC offers end-of-life care for families in Rock Hill, South Carolina. They provide support from their office on Lakeshore Parkway in York County. Hospice care focuses on comfort and dignity during a difficult time. It is not about giving up. Instead, it is about choosing the best quality of life for your loved one. The team here works to manage pain and symptoms so families can focus on being together. That is the true goal of hospice care. They serve the local community with dedicated staff and professional resources. Choosing the right partner for this journey matters a lot. We want to help you understand what this provider brings to the table. Their goal is to make sure your family feels heard and supported every single day.

About PROVIDENCE HOSPICE LLC

Providence Hospice LLC is a for-profit hospice provider. They have been Medicare certified since April 7, 2011. This means they have over a decade of experience in the hospice field. That is a long time to build trust in a community. For-profit status means they operate as a business, but they must follow strict federal rules to stay certified. Medicare oversight ensures they meet safety and care standards for all patients. When looking at providers, it is helpful to look at how long they have been around. A provider with years of history often knows the local health systems well. They understand how to get you the supplies and medications you need without delay. You deserve to know who is caring for your family. Understanding their background helps you feel more confident in your choices.

Quality Performance Summary

Providence Hospice LLC holds a perfect 5/5 overall rating and a 5/5 rating for quality of care. Their patient satisfaction score is 3/5. This suggests they excel at clinical tasks, though there is room for improvement in how they interact with patients.

Understanding Hospice Care in ROCK HILL

Rock Hill has several options for families needing hospice support. Choosing the right one can feel like a heavy task. The thing is, most hospice care happens right where you live. Whether that is a private home or a care facility, the team comes to you. Local providers know the hospitals and pharmacies in York County. This makes getting equipment or medicine much faster. You should look for a team that responds quickly when you call. Hospice is about 24/7 availability. If you have a crisis at 3:00 AM, you need someone to pick up the phone immediately. That is the standard you should expect in South Carolina. Do not be afraid to ask about their response times. Peace of mind is the most important service they provide to you.

What to Ask When Choosing a Hospice Provider

Picking a hospice team is a big decision. You should feel comfortable asking tough questions. Here are a few things to keep in mind. First, ask how quickly they can arrive if a patient has a sudden change. Speed matters during a crisis. Second, ask how they handle pain management. You want to know their plan for keeping your loved one calm and comfortable. Third, ask about the volunteer program. Volunteers can offer companionship and give primary caregivers a much-needed break. Finally, ask what happens if your loved one needs to go to a hospital. Every provider has different policies for this. Write these answers down so you can compare your options later. Take your time with this. You are doing the right thing by gathering facts before you decide.

Preserve Your Family Stories

This time is about more than just medical care. It is about the memories you share. Start capturing your family history today to keep those precious stories alive for the next generation.

Start Your Story

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.