HospiceScout

HOSPICE AND COMMUNITY CARE

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
2275 INDIA HOOK ROAD PO BOX 993
ROCK HILL, SC 29732
Ownership Type
For-Profit
Medicare Certified Since
February 25, 1988

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for HOSPICE AND COMMUNITY CARE
RoleStaff Count
Registered Nurses (RN)18
Licensed Practical Nurses (LPN)2
Physicians2
Volunteers0

26

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what HOSPICE AND COMMUNITY CARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

An older Medicare record for this hospice lists short-term inpatient care as “not provided.” That code may be out of date. Medicare requires certified hospices to make inpatient care available for symptom management and caregiver respite. Ask this hospice how it arranges a bed if symptoms become hard to manage at home.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how HOSPICE AND COMMUNITY CARE compares to hospices nationwide.

11.6 minutes

of nurse care per routine home care day, on average

That is the 42nd percentile among hospices nationally. The national median is about 12 minutes.

55

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day11.6 min

    Ranks better than about 42% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends7.9%

    Ranks better than about 50% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life90.2%

    Ranks better than about 32% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits75.2%

    Ranks better than about 19% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care8.5%

    Ranks better than about 36% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months35.6%

    Ranks better than about 53% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care15.3%

    Ranks better than about 16% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice1.7%

    Ranks better than about 41% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)98th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$10,520 · 12th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 46.2% of patients or more. Most hospices score above 90 percent.
  • Pain screening96.9%
  • Pain assessment99%
  • Breathing difficulty screening99.6%
  • Breathing difficulty treatment99.7%
  • Treatment preferences discussed98.9%
  • Beliefs and values discussed99.3%
  • Bowel care for patients on opioids98.3%
  • Visits in the last days of life46.2%
  • All care steps completed95.8%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer30%
  • Dementia12%
  • Heart and circulatory disease15%
  • Lung and respiratory disease14%
  • Stroke14%
  • Other conditions16%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Hospice and Community Care in Rock Hill

Hospice and Community Care serves families across Rock Hill, South Carolina, and the surrounding York County area. They provide end-of-life support focused on comfort and dignity for patients facing serious illnesses. Their team works closely with both the patient and their loved ones to manage pain and emotional needs. Choosing the right care during this time is a big decision for any family. That is why having a local provider who knows the community is such a help. Their office on India Hook Road acts as a central hub for coordinating medical care and emotional support. They aim to make each day as meaningful as possible for those they serve. It is about living well, even when time is limited. That is the core of what they do every single day in the Rock Hill area.

About HOSPICE AND COMMUNITY CARE

Hospice and Community Care is a for-profit provider that has been Medicare certified since February 25, 1988. That is over 35 years of service to the community. Being in the field for that long shows a deep history of experience. When you look for hospice, the ownership type is one small piece of the puzzle. What matters most is how they treat the people in their care. Families should know that this provider has earned a 5-star overall rating from Medicare. That is a top-tier score. It reflects their dedication to meeting high standards of care. They have built a long track record of helping patients in York County. You should feel comfortable asking them about their experience with your specific needs. They are there to guide you through the process from the very first phone call.

Quality Performance Summary

Hospice and Community Care holds a perfect 5/5 overall rating and a 5/5 score for quality of care from Medicare. Their patient satisfaction score sits at 3/5 stars. This shows they excel in clinical care standards, though there is always room to improve on the personal feedback from patients.

Understanding Hospice Care in ROCK HILL

Hospice care in Rock Hill is designed to bring a team of experts directly to you. This might be at your own home, a nursing facility, or a dedicated inpatient unit. The goal is simple. It is about keeping the patient comfortable and pain-free. Most people do not realize that hospice is not just for the final days of life. You can start these services as soon as a doctor confirms a terminal diagnosis. This allows the team to build a real relationship with the family. It also helps manage symptoms much earlier. The thing is, many families wait too long to call. That creates extra stress that no one needs. By reaching out early, you get more time with your loved ones. You also get the full benefit of the support services they offer. It is a resource meant to be used fully.

What to Ask When Choosing a Hospice Provider

Selecting a hospice provider is a deeply personal choice. You deserve to feel confident in the team you choose. Start by asking how they handle pain management after hours. You need to know that help is available at 2:00 AM on a Sunday. Ask how often a nurse will visit your home. It is also smart to ask how they support the family after a loss. These are the practical things that make a difference. Do not be afraid to ask for specific examples of how they help. A good provider will be happy to explain their process clearly. They should listen more than they talk. Trust your gut feeling during these visits. If a team feels right to you, that is often the best sign. You are the expert on your family's needs.

Keep Your Family Stories Alive

Your loved one has a lifetime of stories that deserve to be remembered. We help families capture these precious memories in a simple, lasting way.

Preserve Your History

Other Hospice Providers Nearby

Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.