GENTIVA
Provider Information
- Address
- 127 STRAIGHT DRIVE
ANDERSON, SC 29625 - Ownership Type
- For-Profit
- Medicare Certified Since
- July 16, 1997
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 13 |
| Licensed Practical Nurses (LPN) | 1 |
26
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what GENTIVA reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how GENTIVA compares to hospices nationwide.
9.8 minutes
of nurse care per routine home care day, on average
That is the 23rd percentile among hospices nationally. The national median is about 12 minutes.
101
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day9.8 min
Ranks better than about 23% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6%
Ranks better than about 26% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life92.7%
Ranks better than about 44% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits46.5%
Ranks better than about 58% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care7.8%
Ranks better than about 40% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months41.2%
Ranks better than about 37% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care13.7%
Ranks better than about 21% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1%
Ranks better than about 50% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$26,332 · 85th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 61.4% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life61.4%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer9%
- Dementia30%
- Heart and circulatory disease26%
- Lung and respiratory disease19%
- Stroke8%
- Other conditions13%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Gentiva in Greenville
Gentiva provides hospice care for families in Greenville, South Carolina. They operate out of their office on Brendan Way. The team helps patients manage pain and find comfort during their final months. That is their main goal. They focus on giving support to the whole family unit. This provider has served the local community for many years. Choosing hospice is a big step for any family. Gentiva works to make this time as peaceful as possible. They bring care directly to where the patient lives. That helps keep everyone comfortable in a familiar space. You want a team that knows the area well. Gentiva has been a part of the Greenville health scene for a long time. They are ready to answer your questions and guide you through the process. Having a local partner makes a real difference when you need help the most.
About Gentiva
Gentiva is a for-profit hospice provider. They earned their Medicare certification on July 16, 1997. That means they have met federal standards for a long time. The thing is, for-profit status just describes how the business is set up. It does not tell you about the quality of their care. You should always look at the ratings to see how they perform. Medicare keeps a close eye on all certified agencies. Gentiva has shown consistent performance over the years. What most people do not realize is that all hospice providers must meet the same core rules. But the way they deliver care can differ a lot. You want to look for a team that listens to your specific needs. Gentiva has a long track record in the industry. That history gives many families peace of mind. You should feel free to ask them about their experience with your specific situation.
Quality Performance
Understanding Hospice Care in Greenville
Greenville has several options for end-of-life care. Families often feel overwhelmed by the number of choices. But the main thing to remember is that hospice is about comfort. It is not about giving up. It is about making sure the patient lives each day with dignity. Most hospice care happens at home. Some patients might go to a facility if their symptoms get too hard to manage at home. That is called general inpatient care. The good news is that Medicare covers these services for most people. You do not have to do this alone. Local teams like the one at Gentiva handle the logistics for you. They help get the needed supplies and medicine. That takes a huge weight off your shoulders. So, focus on spending time with your loved one. Let the experts handle the medical details. That is the best way to spend these precious moments together.
What to Ask When Choosing a Hospice Provider
Picking a hospice team is a personal choice. You need to feel comfortable with the people entering your home. Start by asking how quickly they can get a nurse to your house in an emergency. You should also ask how they handle pain management at night or on weekends. It is vital to know who will be part of your main care team. Will you see the same nurse every time? That consistency matters a lot. Ask them how they support the family after a loss, too. Many agencies offer grief counseling for months. And do not be afraid to ask about their quality scores. A good provider will be proud to share that data with you. If they seem hesitant to answer, that might be a sign to keep looking. Trust your gut feeling. The right team will make you feel heard and respected during this difficult time.
Preserve Your Family Stories
This time is hard, but your family's history is beautiful. We offer a simple way to record and save your loved one's stories so they are never forgotten.
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