HospiceScout

RIVERVIEW HOSPICE AND PALLIATIVE CARE,LLC

For-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
2450 INDIA HOOK ROAD SUITE B
ROCK HILL, SC 29732
Ownership Type
For-Profit
Medicare Certified Since
August 16, 2016

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for RIVERVIEW HOSPICE AND PALLIATIVE CARE,LLC
RoleStaff Count
Registered Nurses (RN)2
Physicians1
Volunteers1

9

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what RIVERVIEW HOSPICE AND PALLIATIVE CARE,LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how RIVERVIEW HOSPICE AND PALLIATIVE CARE,LLC compares to hospices nationwide.

8.3 minutes

of nurse care per routine home care day, on average

That is the 11th percentile among hospices nationally. The national median is about 12 minutes.

18

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day8.3 min

    Ranks better than about 11% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends4.7%

    Ranks better than about 13% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life82.2%

    Ranks better than about 16% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits73.9%

    Ranks better than about 21% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care10.5%

    Ranks better than about 24% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months5.3%

    Ranks better than about 97% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care26.3%

    Ranks better than about 2% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$17,243 · 46th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 42.5% of patients or more. Most hospices score above 90 percent.
  • Pain screening97%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed98.5%
  • Beliefs and values discussed100%
  • Visits in the last days of life42.5%
  • All care steps completed95.5%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer35%
  • Dementia31%
  • Heart and circulatory disease15%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Compassionate Care in Rock Hill

Riverview Hospice and Palliative Care, LLC provides end-of-life support services to patients in Rock Hill, South Carolina. They operate out of their office at 2450 India Hook Road. The team focuses on comfort and quality of life for those facing a life-limiting illness. They understand that this time is difficult for everyone involved. Their goal is to help patients stay comfortable in their own homes. That said, they also offer support for the entire family unit. It is about making every moment count when time feels short. They bring medical, emotional, and spiritual support directly to the patient. This helps families focus on being together rather than managing complex medical tasks alone. The team in York County is dedicated to providing care that honors the patient's wishes and dignity throughout their journey.

About Riverview Hospice and Palliative Care, LLC

This provider is a for-profit organization that has been Medicare certified since August 16, 2016. Being Medicare certified means they meet strict federal standards for patient care. It is a big deal to find a partner that has stayed consistent over these years. For-profit status simply describes how they are organized, but the focus remains on the patient. You should know that they have served the community for nearly a decade now. That kind of longevity shows they have built strong ties in the area. When you choose a provider, you want to know they understand the local healthcare system. Riverview has navigated these systems for years. They know how to coordinate with local hospitals and doctors in the Rock Hill area. That experience can make a real difference during a stressful time for your loved ones.

High Quality Ratings

Riverview Hospice and Palliative Care, LLC has earned an impressive 4.5 out of 5 stars for their overall quality of care. This score comes from the official CMS Hospice Care Index. It shows they perform well in key areas like pain management and patient support.

Understanding Hospice Care in Rock Hill

Hospice is a special way of caring for people who have a terminal illness. It is not about giving up on life. Instead, it is about choosing comfort over aggressive treatments that may not work. In Rock Hill, families have access to several high-quality options for this type of care. The thing is, many people wait too long to start hospice. They think it is only for the very last days. But hospice can provide support for six months or more if a doctor says it is time. The team helps with pain, symptom control, and emotional support. They also provide equipment and medicines related to the illness. This takes a huge weight off the shoulders of family caregivers. You can get this care in your own home, a nursing facility, or a dedicated hospice house. It is all about meeting the patient where they feel safest.

What to Ask When Choosing a Hospice Provider

Picking the right hospice team is a personal and important choice. You should feel comfortable asking direct questions before you sign any paperwork. First, ask how quickly they can respond to a crisis at night or on the weekend. You need to know that help is just a phone call away. Second, ask how they handle pain management and if they have a specific doctor who leads the team. The third question should be about the support they offer to family members after a loss. Grief support is a vital part of hospice care. Finally, ask if they have experience with your loved one's specific health condition. It is okay to interview more than one provider. You are looking for a team that listens, explains things clearly, and treats your family with the respect you deserve. Trust your gut feeling during these meetings.

Preserve Your Family's Story

Your loved one has a lifetime of memories and wisdom to share. Recording these stories now can be a beautiful gift for future generations.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.