HOSPICE & PALLIATIVE CARE PALMETTO REGION- GREENVILLE COUNTY
Provider Information
- Address
- 1003 GROVE ROAD STE E
GREENVILLE, SC 29065 - Ownership Type
- Non-Profit
- Medicare Certified Since
- August 17, 1993
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 9 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 1 |
| Volunteers | 14 |
31
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HOSPICE & PALLIATIVE CARE PALMETTO REGION- GREENVILLE COUNTY reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Provided directly by this hospice
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HOSPICE & PALLIATIVE CARE PALMETTO REGION- GREENVILLE COUNTY compares to hospices nationwide.
14.7 minutes
of nurse care per routine home care day, on average
That is the 74th percentile among hospices nationally. The national median is about 12 minutes.
196
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day14.7 min
Ranks better than about 74% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends10%
Ranks better than about 70% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life96%
Ranks better than about 70% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits40.8%
Ranks better than about 66% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care10.6%
Ranks better than about 23% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months25.7%
Ranks better than about 78% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care21.8%
Ranks better than about 5% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice3.4%
Ranks better than about 21% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)83rd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$16,133 · 40th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 76.8% of patients or more. Most hospices score above 90 percent.
- Pain screening99.9%
- Pain assessment98.7%
- Breathing difficulty screening99.8%
- Breathing difficulty treatment99.8%
- Treatment preferences discussed100%
- Beliefs and values discussed99.5%
- Bowel care for patients on opioids100%
- Visits in the last days of life76.8%
- All care steps completed98.4%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer27%
- Dementia28%
- Heart and circulatory disease11%
- Lung and respiratory disease7%
- Stroke7%
- Other conditions21%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
Hospice & Palliative Care Palmetto Region
Hospice & Palliative Care Palmetto Region serves the Greenville area of South Carolina. They offer end of life services to support patients and their loved ones. This provider has been certified by Medicare since 1993. They work to provide care that meets federal standards for comfort and quality. The agency operates as a non-profit organization focused on hospice needs. Their team provides care within the local community setting. Finding the right support is a big step for any family. This provider focuses on medical and comfort needs for people during their final months. They aim to keep patients comfortable in their own homes or care facilities. Choosing a provider with a long history of service can offer peace of mind during a hard time.
About Hospice & Palliative Care Palmetto Region
This agency is a non-profit provider. Being non-profit means they put their resources back into patient care programs. They have held Medicare certification for over thirty years. That longevity shows they have met federal rules for a long time. Medicare certification is a standard that ensures agencies follow strict safety and quality laws. When a provider is certified, they must pass regular reviews to prove they offer good care. This agency maintains a team of 31 employees to manage their daily work. Their staff includes nine registered nurses and one licensed practical nurse. They also work with 14 volunteers who help support patients and families. Having a steady team of nurses and volunteers helps ensure someone is always there to help. You should feel comfortable asking how their team coordinates care for your specific needs.
Quality Performance
What Is Hospice Care Like in Greenville?
Hospice care in Greenville follows a team approach to manage pain and comfort. The goal is to improve quality of life when a cure is no longer the main target. This agency uses a mix of medical staff and volunteers to meet these goals. Their clinical team includes nine registered nurses and one physician to oversee medical plans. A single licensed practical nurse also serves on the staff to assist with daily health checks. The 14 volunteers provide extra support to help families feel less burdened. Care plans are made to fit the patient and their home environment. This means the team visits where the patient lives to provide medicine and help. They focus on the physical and emotional parts of care. This balance of medical oversight and volunteer support is common for hospice agencies in this part of South Carolina.
What to Ask When Choosing a Hospice Provider
Families should always ask questions before picking a hospice partner. Start by asking how the team handles pain management at night or on the weekend. This is a common worry for those caring for a loved one. You should also ask how often a nurse will visit the home. Make sure you understand how the agency helps with equipment like beds or oxygen. It is also good to ask how they support family members with grief. Does the team offer visits from a chaplain or a social worker? Knowing these details can help you feel more prepared for the road ahead. Write down the answers to keep them clear. Do not be afraid to ask for more details if an answer seems unclear. You deserve to know how your family will be cared for during this time.
Preserve Your Family Story
Your family has a history that deserves to be remembered for years to come. Start recording your memories today to keep your legacy alive.
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