HOSPICE & PALLIATIVE CARE PALMETTO REGION- GREENVI
Provider Information
- Address
- 1003 GROVE ROAD STE E
GREENVILLE, SC 29065 - Ownership Type
- Non-Profit
- Medicare Certified Since
- August 17, 1993
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 9 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 1 |
| Volunteers | 14 |
31
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HOSPICE & PALLIATIVE CARE PALMETTO REGION- GREENVI reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Provided directly by this hospice
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HOSPICE & PALLIATIVE CARE PALMETTO REGION- GREENVI compares to hospices nationwide.
14.7 minutes
of nurse care per routine home care day, on average
That is the 74th percentile among hospices nationally. The national median is about 12 minutes.
196
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day14.7 min
Ranks better than about 74% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends10%
Ranks better than about 70% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life96%
Ranks better than about 70% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits40.8%
Ranks better than about 66% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care10.6%
Ranks better than about 23% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months25.7%
Ranks better than about 78% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care21.8%
Ranks better than about 5% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice3.4%
Ranks better than about 21% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)83rd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$16,133 · 40th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 76.8% of patients or more. Most hospices score above 90 percent.
- Pain screening99.6%
- Pain assessment99.1%
- Breathing difficulty screening99.8%
- Breathing difficulty treatment99.5%
- Treatment preferences discussed100%
- Beliefs and values discussed99.3%
- Bowel care for patients on opioids100%
- Visits in the last days of life76.8%
- All care steps completed98%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer27%
- Dementia28%
- Heart and circulatory disease11%
- Lung and respiratory disease7%
- Stroke7%
- Other conditions21%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Hospice & Palliative Care Palmetto Region - Greenville
Hospice & Palliative Care Palmetto Region serves families in Greenville, South Carolina, and the surrounding areas. This provider offers end-of-life care focused on comfort, dignity, and support for patients and their loved ones. They work to manage pain and symptoms while providing emotional support during a difficult season of life. Choosing the right care team is a big decision for any family. This provider has been serving the community for decades, offering a consistent presence for those facing a life-limiting illness. They understand the local needs of Greenville residents and work hard to provide compassionate, expert care right where patients live. Whether at home or in a care facility, their goal is to improve the quality of each day for the patient and their family members.
About HOSPICE & PALLIATIVE CARE PALMETTO REGION- GREENVI
This provider operates as a non-profit organization. That is a key detail for many families. It means they focus on the mission of care rather than turning a profit for shareholders. They have been Medicare certified since August 17, 1993. That is over 30 years of experience in the hospice field. That kind of history matters. It shows they have deep roots and a long-standing commitment to the Greenville region. When you look at their history, you see a provider that has weathered many changes in healthcare. They continue to meet federal standards for quality and safety. Families should know that this long tenure often leads to stable care teams and reliable service. They are located on Grove Road, which makes them accessible to many in the local area. It is comforting to know a team has been doing this work for such a long time.
Quality Rating Spotlight
Understanding Hospice Care in GREENVILLE
Hospice care is a special way of providing medical and emotional support. It is not just about the end of life. It is about making the most of every day you have left. In Greenville, families have access to several hospice options, but not all are the same. Some providers focus on home-based care, while others have partnerships with local nursing facilities. The goal is always to keep the patient comfortable and pain-free. Most people don't realize that hospice can start sooner than they think. You don't have to wait for the final days to get help. In fact, getting support earlier often leads to better results for everyone. The team in Greenville works to bring this care into your own home. That way, you can stay in familiar surroundings with the people you love. It is a vital service for our community.
What to Ask When Choosing a Hospice Provider
Choosing a hospice provider can feel overwhelming. Take a breath and ask these questions to help find the right fit. First, ask how quickly they can get a nurse to your home in an emergency. You need to know that help is just a phone call away, day or night. Second, ask how they handle pain and symptom control. You want a team that is proactive and fast with medicine. Third, ask how they involve the family in the care plan. You should feel like a partner, not an outsider. Finally, ask what kind of support they offer for grief after a loved one passes. Good hospice care does not end when the patient dies. It continues for the family for a long time afterward. These questions will help you feel more confident in your final choice.
Preserve Your Family Stories
The stories and lessons from your loved ones are a precious gift. Now is the perfect time to record their history and keep those memories safe for future generations to cherish forever.
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