HospiceScout

INTERIM HEALTHCARE OF THE UPSTATE HOSPICE

For-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
100 VERDE BLVD STE 300
GREENVILLE, SC 29607
Ownership Type
For-Profit
Medicare Certified Since
June 20, 1996

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for INTERIM HEALTHCARE OF THE UPSTATE HOSPICE
RoleStaff Count
Registered Nurses (RN)41
Licensed Practical Nurses (LPN)2
Physicians1
Volunteers34

84

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what INTERIM HEALTHCARE OF THE UPSTATE HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how INTERIM HEALTHCARE OF THE UPSTATE HOSPICE compares to hospices nationwide.

11.8 minutes

of nurse care per routine home care day, on average

That is the 45th percentile among hospices nationally. The national median is about 12 minutes.

279

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day11.8 min

    Ranks better than about 45% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends5.9%

    Ranks better than about 25% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life93.7%

    Ranks better than about 51% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits52.9%

    Ranks better than about 50% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care6.8%

    Ranks better than about 47% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months32.6%

    Ranks better than about 62% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care17.5%

    Ranks better than about 11% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice1.5%

    Ranks better than about 44% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$19,673 · 59th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 67.8% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life67.8%
  • All care steps completed100%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer17%
  • Dementia22%
  • Heart and circulatory disease15%
  • Lung and respiratory disease8%
  • Stroke14%
  • Other conditions26%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

About Interim Healthcare of the Upstate Hospice

Interim Healthcare of the Upstate Hospice serves the Greenville, South Carolina area from their office on Verde Boulevard. This freestanding hospice provider offers end-of-life care options for residents in the community. They have been certified by Medicare since 1996 to provide these specialized health services. The organization holds accreditation from the Accreditation Commission for Health Care, also known as ACHC. This extra step shows they meet high standards for safety and quality in their daily work. Choosing a hospice provider is a serious decision for any family. This provider focuses on delivering care to those who need it most in the Greenville region.

Understanding This Provider

This hospice operates as a for-profit organization. They have maintained their Medicare certification for over two decades. Accreditation matters because it means an outside group checked their work against national standards. The ACHC reviews how providers manage their teams and treat their patients. A hospice with this status has shown they take these rules seriously. Families should know that this provider employs 84 staff members to support their mission. This team includes 41 registered nurses and 34 volunteers who work together to help patients. Having a large team of nurses is a common sign of a well-staffed program. It allows them to provide consistent care for each person they serve. You can look at their history to see how long they have been part of the local healthcare system. They have been a fixture in Greenville for a very long time.

Quality Performance

This provider earns high marks for their quality of care. Their patient satisfaction scores are also strong. These ratings show they consistently meet the needs of families and patients in Greenville.

What Is Hospice Care Like in Greenville?

Hospice care in Greenville focuses on comfort rather than a cure. It brings a team of experts directly to the patient. This team often includes doctors, nurses, and volunteers who provide support at home or in a facility. At this specific location, the staff includes 41 registered nurses and two licensed practical nurses. They also have one physician on the team. This mix of staff helps ensure that medical needs are handled quickly. Volunteers also play a role by offering companionship and non-medical help. The goal is to improve the quality of life for the patient every single day. Most families find that having this extra support makes a difficult time much easier to manage. You will work with the team to create a plan that fits your loved one. That is how local hospice care works.

What to Ask When Choosing a Hospice Provider

Choosing the right hospice requires asking the right questions. Start by asking how quickly a nurse can get to your home if an emergency happens at night. You should also ask how the team will help manage pain and other symptoms. Ask about the role of the volunteers and how they spend time with patients. It is also good to ask how the team communicates with family members about changes in health. Ask them how they handle weekend or holiday visits if a problem arises. You need to feel comfortable with the people who will be in your home. Take your time to get clear answers. These questions will help you understand if the provider is a good match for your specific situation.

Preserving Family Stories

Your loved one has a lifetime of memories. We offer tools to help you record and save those stories for future generations.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.