HospiceScout

TRELLIS SUPPORTIVE CARE

Provider Information

Address
101 HOSPICE LANE
WINSTON SALEM, NC 27103
Ownership Type
Non-Profit
Medicare Certified Since
January 10, 1985

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Trellis Supportive Care

Trellis Supportive Care serves families across Forsyth County from their office on Hospice Lane in Winston-Salem, North Carolina. They provide expert medical care and emotional support for patients facing serious illness. Their team focuses on comfort and dignity during a very difficult time. Choosing the right hospice partner is a heavy task for any family. But knowing a local team has been serving the community for decades makes a real difference. They offer a full range of hospice services designed to meet the unique needs of each patient. It is about helping people live their remaining days with peace and support. You deserve a team that listens and truly cares. That is exactly what you find here.

About Trellis Supportive Care

Trellis Supportive Care has been a Medicare-certified provider since January 1985. As a non-profit organization, their focus remains entirely on patient care rather than profits. That is a big deal in this industry. They have built a long history of trust in the Winston-Salem area. Families should know that non-profit status often means any extra money goes right back into community programs. This provider has earned high marks from government agencies for the quality of their clinical care. They work hard to manage pain and keep patients comfortable at home. When you choose a provider with this much experience, you get a team that knows how to handle complex situations. They understand the local healthcare system inside and out. It is a level of stability that every family needs right now.

Quality of Care

Trellis Supportive Care holds an impressive 5/5 overall rating from Medicare. They also earned a perfect 5/5 for their quality of care. Families report high levels of satisfaction, giving them a 4/5 rating on patient surveys. This shows they are doing great work for the people they serve.

Understanding Hospice Care in Winston-Salem

Hospice is not about giving up. It is about choosing comfort and quality of life. In Winston-Salem, families have access to several high-quality providers who bring care directly to the home. Most people think hospice only happens in a hospital building. But the truth is that most care happens wherever the patient calls home. That could be a private house, an apartment, or a care facility. Hospice teams include nurses, doctors, social workers, and chaplains. They visit often to check on the patient and support the family. The main goal is to keep the patient free from pain. It is also about helping family members navigate the emotional stress of the journey. You do not have to walk this path alone. There is a lot of support available in our community.

What to Ask When Choosing a Hospice Provider

Start by asking how quickly a nurse can get to your home if an emergency happens. You need to know that help is available 24 hours a day. Ask how they manage pain and other symptoms. You should also ask how they support family members who are grieving. It is important to know if they provide volunteers to sit with your loved one. Ask if they have experience with your specific diagnosis. Every provider has different strengths. The answers to these questions will help you feel more confident in your choice. Take your time with this conversation. Your peace of mind is worth it. Do not be afraid to ask for clarity if something sounds confusing. You are the expert on your loved one's needs.

Preserve Your Family Stories

Your loved one has a lifetime of stories, wisdom, and memories that deserve to be kept safe for future generations. We can help you capture these precious moments today.

Start Your Story

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Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.