TRELLIS SUPPORTIVE CARE
Provider Information
- Address
- 101 HOSPICE LANE
WINSTON SALEM, NC 27103 - Ownership Type
- Non-Profit
- Medicare Certified Since
- January 10, 1985
Are you this hospice's administrator? Update your information
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 85 |
| Licensed Practical Nurses (LPN) | 20 |
| Physicians | 2 |
| Volunteers | 132 |
165
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what TRELLIS SUPPORTIVE CARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Both provided directly and arranged with other facilities
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how TRELLIS SUPPORTIVE CARE compares to hospices nationwide.
15.9 minutes
of nurse care per routine home care day, on average
That is the 82nd percentile among hospices nationally. The national median is about 12 minutes.
393
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day15.9 min
Ranks better than about 82% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends11.6%
Ranks better than about 78% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life97.2%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits58.8%
Ranks better than about 41% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care9.8%
Ranks better than about 27% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months38.2%
Ranks better than about 46% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care1.8%
Ranks better than about 78% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0.5%
Ranks better than about 54% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)97th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$13,185 · 24th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 77.5% of patients or more. Most hospices score above 90 percent.
- Pain screening99.4%
- Pain assessment94.3%
- Breathing difficulty screening99.8%
- Breathing difficulty treatment98.3%
- Treatment preferences discussed100%
- Beliefs and values discussed99.6%
- Bowel care for patients on opioids98.3%
- Visits in the last days of life77.5%
- All care steps completed94.8%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer28%
- Dementia19%
- Heart and circulatory disease15%
- Lung and respiratory disease15%
- Stroke12%
- Other conditions16%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Trellis Supportive Care
Trellis Supportive Care serves families in Winston Salem, North Carolina from their location on Hospice Lane. They offer hospice services to patients in Forsyth County and the surrounding area. This provider holds accreditation from CHAP, which shows they meet high industry standards for health and safety. The organization has served the community since 1985. They focus on providing care to those who need support at the end of life. Their team works to meet the specific needs of each person they serve. It is a long-standing organization in this region. They bring decades of experience to the care they deliver each day.
About Trellis Supportive Care
This is a non-profit organization. Non-profit hospices often put their extra funds back into patient care and community programs. They have been certified by Medicare for nearly forty years. That shows a long history of following federal rules for quality and safety. They also hold CHAP accreditation. CHAP stands for Community Health Accreditation Partner. This group checks that the agency follows strict rules for patient safety and care quality. Getting this accreditation is a clear sign that they invite outside experts to review their work. Families should know that this provider maintains a large team to support their patients. They have 165 total employees including 85 registered nurses. This helps ensure that patients have access to skilled medical staff when they need help the most. Their focus stays on providing high quality care for every patient they admit to their program.
Quality Performance
What Is Hospice Care Like in WINSTON SALEM?
Hospice care in Winston Salem focuses on comfort and quality of life. Teams work together to manage pain and provide emotional support for the patient and their loved ones. At Trellis Supportive Care, the staff includes 85 registered nurses and 20 licensed practical nurses. They also employ 2 physicians to oversee medical decisions. The team is large enough to offer specialized attention. They also work with 132 volunteers who provide extra companionship and support. This group of people ensures that patients do not feel isolated. The care happens wherever the patient calls home. It might be a private house or a nursing facility. The goal is always to keep the patient as comfortable as possible. They coordinate all supplies and medications related to the hospice diagnosis. This makes things much easier for the family during a difficult time.
What to Ask When Choosing a Hospice Provider
You should feel confident in the team you choose. Start by asking how quickly a nurse can reach your home during an emergency. It is also good to know how they handle pain management at night or on weekends. Ask who will be your main point of contact for daily updates. You might also ask if they have experience with your specific diagnosis. Another good question is how their volunteers help families during the week. Understanding their staffing levels can give you peace of mind. Ask them how often a nurse visits the home. You should also find out how they work with your current doctors. Getting clear answers to these questions helps you understand the level of support you can expect. Take your time to get the information you need before making a final choice for your family.
Preserve Your Family Stories
During this time, stories and memories become more precious than ever. Find simple ways to record and save the history of your loved ones for future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
VIDANT HOME HEALTH AND HOSPICE
HEALTHKEEPERZ, INC
HOSPICE OF WILSON MEDICAL CENTER
HAYWOOD HOSPICE AND PALLIATIVE CARE
JOHNSTON HEALTH HOME CARE AND HOSPICE
RICHMOND COUNTY HOSPICE INC
Helpful Guides for Families
Understanding Medicare Hospice Benefit: A Family Guide
Confused by hospice coverage? Our guide to understanding Medicare hospice benefits helps you navigate care options and costs with confidence and clarity.
What CMS Star Ratings Actually Mean for Your Family
Confused by hospice star ratings? Learn how CMS calculates these scores, what they reveal about care quality, and how to find the right provider for your family.
How to Spot a Trustworthy Hospice in 2026
A federal fraud crackdown froze new hospice enrollments in 2026. Here's how to verify a hospice is legitimate, Medicare-certified, and safe to trust.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.