AMEDISYS HOSPICE CARE
Provider Information
- Address
- 56 THREE HUNTS DRIVE BUILDING 3
PEMBROKE, NC 28372 - Ownership Type
- For-Profit
- Medicare Certified Since
- July 21, 2010
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 27 |
| Licensed Practical Nurses (LPN) | 2 |
| Physicians | 3 |
67
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what AMEDISYS HOSPICE CARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how AMEDISYS HOSPICE CARE compares to hospices nationwide.
14 minutes
of nurse care per routine home care day, on average
That is the 68th percentile among hospices nationally. The national median is about 12 minutes.
190
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day14 min
Ranks better than about 68% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends8.4%
Ranks better than about 56% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life95.2%
Ranks better than about 63% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits51.2%
Ranks better than about 53% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care5%
Ranks better than about 60% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months35.7%
Ranks better than about 53% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care2.1%
Ranks better than about 77% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.7%
Ranks better than about 41% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)79th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$16,161 · 40th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 85.5% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life85.5%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer18%
- Dementia35%
- Heart and circulatory disease11%
- Lung and respiratory disease10%
- Stroke4%
- Other conditions25%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
About Amedisys Hospice Care
Amedisys Hospice Care serves the Pembroke area in Robeson County. This provider offers end of life support to patients in their homes or residential facilities. They have been certified by Medicare since July 2010. This long history shows they have experience with federal health standards. Their care team works to manage pain and comfort for those with life limiting illnesses. They focus on meeting the needs of patients and their family members each day. Choosing a care provider is a heavy decision for any family. You want a team that follows clear rules and holds a strong record of service. Their local presence in North Carolina helps them reach families in the community quickly. This hospice operates as a for profit organization. They maintain a team of sixty seven employees to support their daily operations.
Understanding Provider Quality
This provider is a freestanding hospice. They employ twenty seven registered nurses and two licensed practical nurses. Three physicians are also on staff to guide medical decisions. These numbers show a clear focus on nursing and medical oversight. Their quality of care rating is excellent according to CMS metrics. This score looks at how well the team manages symptoms like pain and breathing issues. It tracks how they follow clinical guidelines. But, patient satisfaction scores are lower. These scores come from surveys sent to families after a loved one passes away. These surveys measure how patients felt about the communication and support they received. It is a good idea to look at both the clinical scores and the survey results. Comparing these numbers helps you see the whole picture of their care. You should ask about their specific approach to patient communication during your first meeting.
Quality Overview
What Is Hospice Care Like in Pembroke?
Hospice care in Robeson County focuses on comfort instead of a cure. A team of nurses, doctors, and aides visit the patient where they live. They bring medical supplies and equipment to the home. Most families find that this support makes the final months much easier to manage. The team works to keep the patient pain free and alert. They also offer emotional support to the people who love the patient. In Pembroke, this means having access to a local team that knows the area. A small group of staff members usually handles a set number of patients. This allows for a more personal touch during visits. You can expect regular check ins from your assigned nurse. They will talk to you about the care plan and any changes in the patient's condition. It is a team effort to keep the patient safe and comfortable.
What to Ask When Choosing a Hospice Provider
You should feel confident before you sign any paperwork. Start by asking how many nurses will be assigned to your loved one. Ask how the team handles an emergency call in the middle of the night. You should also ask how they keep family members updated on changes. Find out how they handle pain management and if a doctor visits the home. Ask for a clear list of what services are covered by insurance. It helps to ask how they handle requests for extra visits if the patient feels worse. Do not be afraid to ask about their experience with specific health conditions. A good provider will answer these questions with patience and clear details. They should make you feel heard and respected throughout the entire process. Take notes during your talk to compare answers later.
Preserve Your Family Stories
During this time, the memories and life stories of your loved one are more precious than ever. Take steps to record their history for future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
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