HospiceScout

AMEDISYS HOSPICE CARE

For-ProfitFreestanding Hospice

Provider Information

Address
56 THREE HUNTS DRIVE BUILDING 3
PEMBROKE, NC 28372
Ownership Type
For-Profit
Medicare Certified Since
July 21, 2010

Are you this hospice's administrator? Update your information

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for AMEDISYS HOSPICE CARE
RoleStaff Count
Registered Nurses (RN)27
Licensed Practical Nurses (LPN)2
Physicians3

67

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what AMEDISYS HOSPICE CARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how AMEDISYS HOSPICE CARE compares to hospices nationwide.

14 minutes

of nurse care per routine home care day, on average

That is the 68th percentile among hospices nationally. The national median is about 12 minutes.

190

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day14 min

    Ranks better than about 68% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends8.4%

    Ranks better than about 56% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life95.2%

    Ranks better than about 63% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits51.2%

    Ranks better than about 53% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care5%

    Ranks better than about 60% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months35.7%

    Ranks better than about 53% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care2.1%

    Ranks better than about 77% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice1.7%

    Ranks better than about 41% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)79th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$16,161 · 40th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 85.5% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life85.5%
  • All care steps completed100%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer18%
  • Dementia35%
  • Heart and circulatory disease11%
  • Lung and respiratory disease10%
  • Stroke4%
  • Other conditions25%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

AMEDISYS HOSPICE CARE in Pembroke

AMEDISYS HOSPICE CARE provides hospice services to patients and families in Pembroke, North Carolina. This provider is a freestanding hospice that has been certified by Medicare since July 2010. They focus on meeting the needs of those facing a life-limiting illness within the Robeson County area. Their team works to provide support through a structured care plan designed for each individual patient. Choosing a provider is a big decision for your family. Having a local team can make a real difference in your daily care routine. They are ready to help you understand your options for end-of-life support. This organization operates as a for-profit entity under the federal Medicare program guidelines. You can reach their local office at 56 Three Hunts Drive Building 3 to discuss how their specific services might align with your current needs.

About AMEDISYS HOSPICE CARE

This provider has maintained a Medicare certification for over a decade. They operate as a for-profit hospice center. That means they follow specific federal rules to keep their certification active. Families often look for this status because it ensures the provider meets national standards for patient care. The agency employs a staff of 67 people to carry out their mission. This team includes 27 registered nurses and 2 licensed practical nurses. They also have 3 physicians on staff to oversee medical care. Having a large team often means they have more resources to handle patient needs throughout the day. It is helpful to know that they have been serving the region since 2010. Their longevity in the community gives them a deep history of local care. You should feel free to ask them about their specific experience with your loved one's condition when you call their office.

Quality Performance

This provider holds strong marks for their quality of care based on the latest CMS Hospice Care Index. While their overall ratings are positive, their patient satisfaction survey scores show there is still room for growth in how they communicate with families.

What Is Hospice Care Like in PEMBROKE?

Hospice care in Pembroke centers on comfort and symptom management. The main goal is to improve the quality of life for the patient and their family. In this area, hospice teams usually include nurses, doctors, and aides who visit the patient at home. This specific provider has a team of 67 employees. With 27 registered nurses and 2 licensed practical nurses, they have a clear structure for medical oversight. They also include 3 physicians to guide the clinical side of care. This staffing level is designed to provide consistent support for patients in Robeson County. Most hospice care happens wherever the patient lives. That could be a private house or an assisted living facility. The team meets regularly to adjust the plan of care as the patient changes. It is all about meeting the patient where they are today.

What to Ask When Choosing a Hospice Provider

You should gather information before making a final choice. Start by asking how quickly a nurse can arrive if a crisis happens at night. It is also wise to ask about how they handle pain management and symptom control. Ask them how often the registered nurses will visit your loved one at home. You should also ask how they support family caregivers who are doing the daily work. Do they offer volunteers or grief support services after a loss? These are common questions that help you see if a provider is a good fit. Get clear answers to these points so you can feel confident. Remember that you are the one in charge of this decision. Take your time to talk with a few different local providers if you feel unsure. Good providers expect these questions and will be happy to answer them clearly.

Preserve Your Family Stories

During difficult times, your family's history and memories become even more precious. We offer tools to help you record and save these important stories for future generations.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.