CRAVEN COUNTY HOSPICE
Provider Information
- Address
- 2818 NEUSE BLVD
NEW BERN, NC 28560 - Ownership Type
- Government
- Medicare Certified Since
- November 29, 1989
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 6 |
| Physicians | 2 |
15
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what CRAVEN COUNTY HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how CRAVEN COUNTY HOSPICE compares to hospices nationwide.
13.5 minutes
of nurse care per routine home care day, on average
That is the 63rd percentile among hospices nationally. The national median is about 12 minutes.
31
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day13.5 min
Ranks better than about 63% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.1%
Ranks better than about 27% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life88.1%
Ranks better than about 26% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits47.1%
Ranks better than about 57% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care16.7%
Ranks better than about 6% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months18.8%
Ranks better than about 89% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care27.1%
Ranks better than about 2% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice6.3%
Ranks better than about 6% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$12,805 · 22nd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 52.5% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life52.5%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer57%
- Heart and circulatory disease17%
- Lung and respiratory disease8%
- Other conditions11%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Supporting Your Loved Ones in New Bern
Craven County Hospice provides compassionate end-of-life care for residents in New Bern, North Carolina. They focus on comfort, dignity, and quality of life for patients facing a life-limiting illness. The team works hard to support both the patient and their family during this delicate transition. They offer nursing care, pain management, and emotional support to ensure every day is as peaceful as possible. Choosing the right hospice is a major decision for any family. That is why having local options like this one is so helpful. They are deeply rooted in the Craven County community and understand the local needs of the people they serve. Whether you need help with symptom control or just someone to talk to, this team is there to walk the path with you. It is all about making sure your loved one feels safe and cared for every step of the way.
About CRAVEN COUNTY HOSPICE
Craven County Hospice operates as a government-run agency. This often means they have strong ties to the community and a focus on public service. They have been Medicare certified since November 29, 1989. That is over three decades of experience serving the New Bern area. Longevity like that really says something about their commitment to the region. Being a government provider, they follow strict federal guidelines for care and safety. You can find them at 2818 Neuse Blvd. If you have questions about their specific programs, you can reach them directly at (252) 636-4930. The thing is, knowing they have been around for so long brings a sense of stability. It means they have helped many families in North Carolina navigate these tough moments. They understand how to handle the complex needs that come with end-of-life care. You are not just getting a service; you are getting a team with a long history of local care.
Understanding Hospice Care in New Bern
Hospice care is not about giving up. It is about choosing to focus on comfort instead of a cure. In New Bern, many families use hospice to help manage pain and other symptoms at home. The main goal is to let your loved one spend their time in a familiar space. This could be their own house or a local facility. The team visits regularly to check on the patient. They also teach family members how to provide care between visits. This takes a lot of weight off your shoulders. And it allows you to focus on being a son, daughter, or spouse rather than just a caregiver. The beauty of hospice is that it wraps a team of experts around your family. You get nurses, social workers, and volunteers working together. It creates a circle of support that keeps everyone grounded when life feels overwhelming and uncertain.
What to Ask When Choosing a Hospice Provider
Picking a hospice provider is a personal choice. You should feel comfortable with the team you invite into your home. Start by asking how quickly they can respond to an emergency call at night. You need to know that help is just a phone call away. Ask how they handle pain management and if they have doctors who specialize in this area. It is also wise to ask how they support the family after a loss. Grief support is a huge part of what good hospice teams do. Ask how many times a week a nurse will visit your loved one. And do not be afraid to ask how they handle changes in a patient's condition. You want a team that is flexible and ready to adjust the plan as things change. Trust your gut during these talks. The right team will make you feel heard, respected, and supported.
Preserve Your Family's History
Your loved one has a lifetime of stories that deserve to be remembered. During this time, capturing those memories can be a beautiful way to honor their journey and keep their legacy alive for future generations.
Start Preserving StoriesOther Hospice Providers Nearby
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HOSPICE AND PALLIATIVE CARE OF NASH GENERAL HOSPIT
Helpful Guides for Families
Choosing a Hospice Provider: A 5-Step Quality Guide
Feeling overwhelmed? Use our expert 5-step guide to choosing a hospice provider that offers the compassionate, high-quality care your loved one deserves.
Hospice vs Palliative Care: Understanding the Difference
Confused about hospice vs palliative care? We break down the key differences, benefits, and how to choose the right end-of-life care for your loved one.
Starting the End-of-Life Conversation: A Family Guide
Starting the end-of-life conversation is hard. Our guide provides scripts, expert tips, and Medicare insights to help you navigate this talk with confidence.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.