COMMUNITY HOSPICE LLC
Provider Information
- Address
- 1423-A SOUTH GLENBURNIE ROAD
NEW BERN, NC 28562 - Ownership Type
- For-Profit
- Medicare Certified Since
- May 30, 2003
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 25 |
| Physicians | 0 |
| Volunteers | 33 |
112
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what COMMUNITY HOSPICE LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2007.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how COMMUNITY HOSPICE LLC compares to hospices nationwide.
12.9 minutes
of nurse care per routine home care day, on average
That is the 57th percentile among hospices nationally. The national median is about 12 minutes.
415
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12.9 min
Ranks better than about 57% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.8%
Ranks better than about 36% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life95.5%
Ranks better than about 65% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits26.8%
Ranks better than about 82% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care7.6%
Ranks better than about 42% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months43.2%
Ranks better than about 32% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care4.5%
Ranks better than about 64% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice3.4%
Ranks better than about 21% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$17,603 · 48th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 76% of patients or more. Most hospices score above 90 percent.
- Pain screening99.8%
- Pain assessment99.5%
- Breathing difficulty screening99.9%
- Breathing difficulty treatment99.9%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life76%
- All care steps completed99.4%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer21%
- Dementia23%
- Heart and circulatory disease29%
- Lung and respiratory disease12%
- Stroke5%
- Other conditions11%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Community Hospice LLC in New Bern
Community Hospice LLC serves families throughout New Bern, North Carolina. This provider offers end-of-life care options for those in Craven County. They have been certified by Medicare since 2003. The organization holds accreditation from CHAP. This group works as a freestanding hospice provider. They focus on meeting the needs of patients in their own homes or local care facilities. Their team includes 112 employees who support the daily needs of their patients. They also maintain a staff of 25 registered nurses. This helps them provide medical oversight for those they serve. It is a local option for families needing support during a difficult time. They have been active in the area for over two decades. Their goal is to provide care that meets federal standards while serving the local community. They work to keep patients comfortable throughout their final months.
About Community Hospice LLC
Community Hospice LLC operates as a for-profit hospice provider. They have maintained Medicare certification for over 20 years. The provider holds accreditation from the Community Health Accreditation Partner, or CHAP. This group sets high standards for care quality. They review agencies to ensure they meet strict safety and clinical rules. When an agency earns this badge, it means they follow national best practices. Families should know that this accreditation is a sign of a strong commitment to quality. The agency supports its operations with 33 volunteers who offer extra help. Having a large team of nurses and volunteers allows them to manage care needs with care. They do not employ physicians directly. This means they likely coordinate with your primary doctor for medical orders. You can ask them how this coordination works during your first meeting. They are ready to answer your questions about their staff and services.
Quality Performance
What Is Hospice Care Like in New Bern?
Hospice care in New Bern focuses on comfort and symptom management for patients with serious illnesses. The goal is to support the patient and the family together. This service usually happens where the patient lives. It could be a private home or a nursing facility. Community Hospice LLC provides a team approach. Their staff includes 25 registered nurses who manage pain and other physical symptoms. They also use 33 volunteers to help with companionship and basic needs. This team works to keep the patient safe at home. They want to avoid hospital stays when possible. The care is about quality of life. Each day is treated with respect. You will find that hospice teams in this area are trained to handle complex health situations. They take the time to explain what is happening. This helps families understand the care plan clearly. It makes a real difference for everyone involved.
What to Ask When Choosing a Hospice Provider
Choosing a hospice provider is a big decision for your family. You should feel comfortable with the team you pick. Start by asking how quickly they can respond to an emergency call at night. Find out which specific nurses will visit your loved one. It is good to know if they provide care on weekends and holidays. Ask them how they manage pain and other symptoms at home. You should also ask about their experience with your specific health condition. It helps to know if they have a doctor available to review your care plan. Ask about their volunteer services and how they help families. Finally, ask what happens if your needs change suddenly. They should have a clear plan for these moments. Do not be afraid to ask for details. Clear answers lead to better care for your loved one. Take your time with these questions.
Preserve Your Family Stories
Every life has a unique story worth saving for the future. We can help you record memories and wisdom to share with those you love.
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Helpful Guides for Families
Understanding Medicare Hospice Benefits: A Family Guide
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Choosing a Hospice Provider: A 5-Step Quality Guide
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Understanding Medicare Hospice Benefit: A Family Guide
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Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.