HospiceScout

HOSPICE OF UNION COUNTY

Provider Information

Address
700 W ROOSEVELT BOULEVARD
MONROE, NC 28110
Ownership Type
For-Profit
Medicare Certified Since
March 23, 1987

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Care in Monroe

Hospice of Union County serves families throughout Monroe, North Carolina. They provide compassionate end-of-life care from their office on W Roosevelt Boulevard. This team focuses on comfort and dignity for patients facing serious illness. Choosing the right hospice is a major decision for your family. You want a team that truly listens and understands your unique needs. That is why having local options like this one is so helpful. They bring care directly to where you live. Whether at home or in a facility, their goal is to manage symptoms and support your loved one. It is about making every single day count. And that matters more than anything else during this difficult time.

About Hospice of Union County

Hospice of Union County has been Medicare-certified since March 1987. That is nearly four decades of service to the community. They operate as a for-profit provider. Some families feel better knowing a provider has such a long history in their area. It shows they have passed many federal standards over the years. You should know that all Medicare-certified hospices must follow strict rules for safety and care quality. This provider is no exception. They have worked hard to maintain their standing for a very long time. The thing is, choosing a provider is not just about the numbers or the history. It is about how they treat you. You should feel comfortable asking them how their team will support your specific family situation. They are there to work for you.

Quality Ratings at a Glance

Hospice of Union County holds an overall rating of 4.5 out of 5 stars. Their quality of care score is also 4.5 stars, based on the CMS Hospice Care Index. Plus, families have given them a 4 out of 5 star rating for patient satisfaction. These scores show a strong commitment to both medical excellence and the patient experience.

Understanding Hospice Care in Monroe

Finding the right care in Union County can feel overwhelming. Many families do not realize that hospice care is about living as fully as possible. It is not about giving up. It is about getting extra support for pain and daily tasks. Most people think hospice only happens in a hospital building. But the truth is, most care happens right in your own home. That is a big deal for peace of mind. A team of nurses, aides, and counselors will visit you regularly. They work together to make sure your loved one stays comfortable. They also help the family cope with the emotional weight of this journey. So, you never have to walk this path alone. You have a team ready to step in and help carry the load when things get tough.

What to Ask When Choosing a Hospice Provider

You have the right to ask questions before you sign any paperwork. Start by asking how quickly they can get a nurse to your home in an emergency. That is a vital detail for your safety. Also, ask how they handle pain and symptom management after hours. You deserve to know that help is available at 2:00 AM. And do not be afraid to ask how they support family caregivers. Do they offer respite care so you can take a break? That is essential for your own health. Finally, ask what makes their team special. Why do they do this work? The answer will tell you a lot about their heart and their mission. Trust your gut when you hear their answers. It is your family, after all.

Preserve Your Family's Story

This time is about more than just medical care. It is a time to celebrate a life and save precious memories for the generations to come.

Start Preserving Memories

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Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.