HOSPICE OF UNION COUNTY
Provider Information
- Address
- 700 W ROOSEVELT BOULEVARD
MONROE, NC 28110 - Ownership Type
- For-Profit
- Medicare Certified Since
- March 23, 1987
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 26 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 1 |
68
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HOSPICE OF UNION COUNTY reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Provided directly by this hospice
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Supplied directly by this hospice
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HOSPICE OF UNION COUNTY compares to hospices nationwide.
15 minutes
of nurse care per routine home care day, on average
That is the 76th percentile among hospices nationally. The national median is about 12 minutes.
102
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day15 min
Ranks better than about 76% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends11.3%
Ranks better than about 77% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life97.1%
Ranks better than about 80% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits25.4%
Ranks better than about 84% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care15.6%
Ranks better than about 8% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months14.4%
Ranks better than about 93% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care8.9%
Ranks better than about 41% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.1%
Ranks better than about 49% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)95th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$11,638 · 17th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 76.5% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life76.5%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer30%
- Dementia17%
- Heart and circulatory disease16%
- Lung and respiratory disease9%
- Stroke10%
- Other conditions20%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Care in Monroe
Hospice of Union County serves families throughout Monroe, North Carolina. They provide compassionate end-of-life care from their office on W Roosevelt Boulevard. This team focuses on comfort and dignity for patients facing serious illness. Choosing the right hospice is a major decision for your family. You want a team that truly listens and understands your unique needs. That is why having local options like this one is so helpful. They bring care directly to where you live. Whether at home or in a facility, their goal is to manage symptoms and support your loved one. It is about making every single day count. And that matters more than anything else during this difficult time.
About Hospice of Union County
Hospice of Union County has been Medicare-certified since March 1987. That is nearly four decades of service to the community. They operate as a for-profit provider. Some families feel better knowing a provider has such a long history in their area. It shows they have passed many federal standards over the years. You should know that all Medicare-certified hospices must follow strict rules for safety and care quality. This provider is no exception. They have worked hard to maintain their standing for a very long time. The thing is, choosing a provider is not just about the numbers or the history. It is about how they treat you. You should feel comfortable asking them how their team will support your specific family situation. They are there to work for you.
Quality Ratings at a Glance
Understanding Hospice Care in Monroe
Finding the right care in Union County can feel overwhelming. Many families do not realize that hospice care is about living as fully as possible. It is not about giving up. It is about getting extra support for pain and daily tasks. Most people think hospice only happens in a hospital building. But the truth is, most care happens right in your own home. That is a big deal for peace of mind. A team of nurses, aides, and counselors will visit you regularly. They work together to make sure your loved one stays comfortable. They also help the family cope with the emotional weight of this journey. So, you never have to walk this path alone. You have a team ready to step in and help carry the load when things get tough.
What to Ask When Choosing a Hospice Provider
You have the right to ask questions before you sign any paperwork. Start by asking how quickly they can get a nurse to your home in an emergency. That is a vital detail for your safety. Also, ask how they handle pain and symptom management after hours. You deserve to know that help is available at 2:00 AM. And do not be afraid to ask how they support family caregivers. Do they offer respite care so you can take a break? That is essential for your own health. Finally, ask what makes their team special. Why do they do this work? The answer will tell you a lot about their heart and their mission. Trust your gut when you hear their answers. It is your family, after all.
Preserve Your Family's Story
This time is about more than just medical care. It is a time to celebrate a life and save precious memories for the generations to come.
Start Preserving MemoriesOther Hospice Providers Nearby
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