CONTINUUM HOME CARE & HOSPICE
Provider Information
- Address
- 3886 HENDERSON DRIVE
JACKSONVILLE, NC 28546 - Ownership Type
- For-Profit
- Medicare Certified Since
- May 9, 2000
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 14 |
| Licensed Practical Nurses (LPN) | 1 |
42
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what CONTINUUM HOME CARE & HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how CONTINUUM HOME CARE & HOSPICE compares to hospices nationwide.
14.4 minutes
of nurse care per routine home care day, on average
That is the 71st percentile among hospices nationally. The national median is about 12 minutes.
149
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day14.4 min
Ranks better than about 71% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.2%
Ranks better than about 29% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life94.4%
Ranks better than about 57% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits37.6%
Ranks better than about 70% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care12.2%
Ranks better than about 16% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months31.1%
Ranks better than about 66% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care17.8%
Ranks better than about 10% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice7.8%
Ranks better than about 4% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$18,410 · 53rd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 67% of patients or more. Most hospices score above 90 percent.
- Pain screening98.6%
- Pain assessment87.3%
- Breathing difficulty screening100%
- Breathing difficulty treatment96.3%
- Treatment preferences discussed99.2%
- Beliefs and values discussed98.4%
- Bowel care for patients on opioids96.2%
- Visits in the last days of life67%
- All care steps completed90.5%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer13%
- Dementia32%
- Heart and circulatory disease14%
- Lung and respiratory disease9%
- Stroke17%
- Other conditions18%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Continuum Home Care & Hospice
Continuum Home Care & Hospice serves the Jacksonville area from their office on Henderson Drive. They provide end-of-life care focused on comfort and dignity for patients in Onslow County. This team works to manage symptoms and support family members during a difficult time. They have been providing these services to the community for over two decades. It is a local option for families needing dedicated support at home or in a care facility. Choosing the right partner for hospice care makes a big difference in the daily life of a loved one. The focus here is on quality of life and helping families spend meaningful time together. Their team is ready to answer questions about how hospice works in your home. Getting the right support early on is often the best path forward for everyone involved.
About Continuum Home Care & Hospice
This provider has been Medicare certified since May 2000. They operate as a for-profit organization. That means they have a specific business structure, but they still meet the same federal standards as any other Medicare-certified hospice. The thing is, all Medicare hospices must follow strict rules for care quality. This provider has operated in Jacksonville for a long time. That longevity shows they are a stable presence in the local healthcare system. When you look at their history, you see a long track record of service in Onslow County. Families should know that being for-profit does not change the core mission of hospice. The mission is always to provide comfort and manage pain effectively. You should feel comfortable asking them about their specific care approach. They are there to help you understand your options and make the best choice for your family member.
Quality Insights
Understanding Hospice Care in Jacksonville
Hospice is a special way of caring for people with serious illnesses. It is not about giving up hope. Instead, it is about shifting the focus to comfort, peace, and quality of life. In Jacksonville, many families choose to have hospice care right in their own homes. This keeps the patient in a familiar, loving environment. The hospice team visits regularly to check on the patient. They help with pain relief and emotional support for the whole family. But hospice is also a team effort. It involves nurses, aides, and social workers who all work together. They make sure the patient stays as comfortable as possible. What most people don't realize is that you can start hospice care sooner than you think. You do not have to wait until the very end. The sooner you start, the more support your family gets during this transition.
What to Ask When Choosing a Hospice Provider
Picking the right hospice team is a big decision. You want to feel confident in their ability to help your loved one. Start by asking how quickly they can get a nurse to your home in an emergency. That is a vital piece of information. Next, ask about their experience with your loved one's specific illness. Do they have special training or resources for it? It is also wise to ask about their support for family caregivers. Will they help you learn how to provide basic care? Finally, ask how they handle pain management and if they have a doctor on call 24/7. These questions will help you see if their values match your family's needs. Don't be afraid to ask for clarity if you don't understand an answer. You deserve to feel comfortable and informed every step of the way.
Preserve Your Family Stories
During this time, memories become more precious than ever. Find a simple way to record and keep your loved one's life stories for future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
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JOHNSTON HEALTH HOME CARE AND HOSPICE
HAYWOOD HOSPICE AND PALLIATIVE CARE
HOSPICE AND PALLIATIVE CARE OF NASH GENERAL HOSPIT
Helpful Guides for Families
Hospice vs Palliative Care: Understanding the Difference
Confused about hospice vs palliative care? We break down the key differences, benefits, and how to choose the right end-of-life care for your loved one.
How to Start Hospice Conversations: A Practical Guide
Learn how to start hospice conversations with your loved ones. Get expert scripts, signs it is time, and tools to find quality care near you with Hospice Scout.
Starting Difficult Conversations: A Guide for Families
Struggling with end-of-life talks? Learn the best ways for starting difficult conversations with your aging parents to ensure their wishes are honored today.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.