HospiceScout

CONTINUUM HOME CARE & HOSPICE

Provider Information

Address
3886 HENDERSON DRIVE
JACKSONVILLE, NC 28546
Ownership Type
For-Profit
Medicare Certified Since
May 9, 2000

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Continuum Home Care & Hospice

Continuum Home Care & Hospice serves the Jacksonville area from their office on Henderson Drive. They provide end-of-life care focused on comfort and dignity for patients in Onslow County. This team works to manage symptoms and support family members during a difficult time. They have been providing these services to the community for over two decades. It is a local option for families needing dedicated support at home or in a care facility. Choosing the right partner for hospice care makes a big difference in the daily life of a loved one. The focus here is on quality of life and helping families spend meaningful time together. Their team is ready to answer questions about how hospice works in your home. Getting the right support early on is often the best path forward for everyone involved.

About Continuum Home Care & Hospice

This provider has been Medicare certified since May 2000. They operate as a for-profit organization. That means they have a specific business structure, but they still meet the same federal standards as any other Medicare-certified hospice. The thing is, all Medicare hospices must follow strict rules for care quality. This provider has operated in Jacksonville for a long time. That longevity shows they are a stable presence in the local healthcare system. When you look at their history, you see a long track record of service in Onslow County. Families should know that being for-profit does not change the core mission of hospice. The mission is always to provide comfort and manage pain effectively. You should feel comfortable asking them about their specific care approach. They are there to help you understand your options and make the best choice for your family member.

Quality Insights

Continuum Home Care & Hospice holds an overall rating of 4 out of 5 stars. They also earned 4 out of 5 stars for their quality of care based on the CMS Hospice Care Index. Their patient satisfaction rating is 3 out of 5 stars. These scores help show how they perform compared to other providers nationwide.

Understanding Hospice Care in Jacksonville

Hospice is a special way of caring for people with serious illnesses. It is not about giving up hope. Instead, it is about shifting the focus to comfort, peace, and quality of life. In Jacksonville, many families choose to have hospice care right in their own homes. This keeps the patient in a familiar, loving environment. The hospice team visits regularly to check on the patient. They help with pain relief and emotional support for the whole family. But hospice is also a team effort. It involves nurses, aides, and social workers who all work together. They make sure the patient stays as comfortable as possible. What most people don't realize is that you can start hospice care sooner than you think. You do not have to wait until the very end. The sooner you start, the more support your family gets during this transition.

What to Ask When Choosing a Hospice Provider

Picking the right hospice team is a big decision. You want to feel confident in their ability to help your loved one. Start by asking how quickly they can get a nurse to your home in an emergency. That is a vital piece of information. Next, ask about their experience with your loved one's specific illness. Do they have special training or resources for it? It is also wise to ask about their support for family caregivers. Will they help you learn how to provide basic care? Finally, ask how they handle pain management and if they have a doctor on call 24/7. These questions will help you see if their values match your family's needs. Don't be afraid to ask for clarity if you don't understand an answer. You deserve to feel comfortable and informed every step of the way.

Preserve Your Family Stories

During this time, memories become more precious than ever. Find a simple way to record and keep your loved one's life stories for future generations.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.