HospiceScout

AUTHORACARE COLLECTIVE

Non-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
2504 SUMMIT AVE
GREENSBORO, NC 27405
Ownership Type
Non-Profit
Medicare Certified Since
June 14, 1985

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for AUTHORACARE COLLECTIVE
RoleStaff Count
Registered Nurses (RN)29
Physicians1

113

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what AUTHORACARE COLLECTIVE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

An older Medicare record for this hospice lists short-term inpatient care as “not provided.” That code may be out of date. Medicare requires certified hospices to make inpatient care available for symptom management and caregiver respite. Ask this hospice how it arranges a bed if symptoms become hard to manage at home.

Medical supplies and equipment
Supplied directly by this hospice

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2004.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how AUTHORACARE COLLECTIVE compares to hospices nationwide.

11.3 minutes

of nurse care per routine home care day, on average

That is the 39th percentile among hospices nationally. The national median is about 12 minutes.

695

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day11.3 min

    Ranks better than about 39% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends8.7%

    Ranks better than about 59% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life96.6%

    Ranks better than about 76% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits56.8%

    Ranks better than about 44% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care7.1%

    Ranks better than about 44% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months40.5%

    Ranks better than about 39% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care1.5%

    Ranks better than about 79% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)91st percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$16,673 · 43rd percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 77% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment99.9%
  • Breathing difficulty screening99.9%
  • Breathing difficulty treatment99.8%
  • Treatment preferences discussed100%
  • Beliefs and values discussed99.9%
  • Bowel care for patients on opioids99.8%
  • Visits in the last days of life77%
  • All care steps completed99.7%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer22%
  • Dementia20%
  • Heart and circulatory disease14%
  • Lung and respiratory disease7%
  • Stroke23%
  • Other conditions18%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

About AuthoCare Collective

AuthoCare Collective provides hospice care services in Greensboro, North Carolina. They serve families in Guilford County from their location on Summit Avenue. This team focuses on comfort and support for patients during their final stages of life. They help families manage symptoms and find peace together. Their staff is dedicated to providing high-quality care for every person they serve. Choosing a hospice team is a big decision for any family. AuthoCare Collective works to make this time as comfortable as possible for you and your loved ones.

About AuthoCare Collective

AuthoCare Collective is a non-profit hospice provider. Being non-profit means their main goal is patient care rather than profit. They have been Medicare certified since June 14, 1985. This shows a long history of serving the Greensboro community. Families should know that this provider meets federal standards for care. Their long history suggests they have deep roots in the area. They offer a stable choice for families in need of end-of-life support. You can trust that they have followed strict rules for many years. Their team understands the needs of local families during difficult times.

Understanding Hospice Care in Greensboro

Hospice care in Greensboro focuses on your comfort. It is not about giving up hope. It is about living each day with as much peace as possible. Hospice teams come to your home or a facility. They bring nurses, doctors, and social workers to your side. These experts help manage pain and other symptoms. They also offer emotional support for the whole family. Many families in Guilford County choose hospice to keep their loved ones at home. This allows for more time together in a familiar space. The goal is to improve the quality of your remaining time. You do not have to walk this path alone. Help is available to guide you through every step of the journey.

What to Ask When Choosing a Hospice Provider

Choosing the right hospice team is a very personal choice. You should feel comfortable with the people who will enter your home. Ask these questions to help you make your decision:

  • How quickly can a nurse get to my home if we have an emergency?
  • What specific services do you provide to support the family members?
  • How do you manage pain and keep the patient comfortable?
  • Can you tell me about your experience with my loved one's specific illness?

Take your time to talk with the hospice team. Listen to how they answer your questions. You want a team that shows kindness and patience. Make sure they listen to your concerns. The right provider will be a partner for your family.

Preserve Your Family Stories

Your family history is a beautiful gift to share with future generations. We can help you record and save your precious memories during this time.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.