HospiceScout

CAREPARTNERS HOME CARE & HOSPICE

Provider Information

Address
170 CHURCH STREET
FRANKLIN, NC 28734
Ownership Type
Non-Profit
Medicare Certified Since
July 20, 1994

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

CarePartners Home Care & Hospice

CarePartners Home Care & Hospice serves the community of Franklin, North Carolina. Located at 170 Church Street, this provider offers end-of-life support for patients and their loved ones in Macon County. Their team focuses on comfort, dignity, and quality of life during a difficult time. They work hard to manage pain and symptoms while providing emotional support to the whole family. Choosing the right partner for hospice care is a big decision. This team has been serving the area for many years. They aim to help families stay together in the comfort of their own homes. That is a vital part of the care they provide every single day. If you live in or near Franklin, they are a local resource you can trust.

About CarePartners Home Care & Hospice

This provider operates as a non-profit organization. That is a big deal because it means their focus remains on patient care rather than profit margins. They have been Medicare-certified since July 20, 1994. That long history shows a deep commitment to the people of Macon County. Families should know that non-profit hospice agencies often reinvest their resources directly back into patient services. This can lead to more staff time for each person they care for. When you talk to them, ask about how their non-profit status impacts the care your loved one receives. It is a simple question that can tell you a lot about their values. They have stayed in the community for decades for a reason. They understand the local needs of neighbors in Franklin better than most. That local connection makes a real difference when life gets tough.

High Quality Care

CarePartners Home Care & Hospice holds a 4.5 out of 5-star rating from CMS. Their quality of care also ranks at 4.5 out of 5 stars. These scores reflect how well they meet the needs of their patients. It is a strong indicator of reliable, compassionate service.

Understanding Hospice Care in Franklin

Finding the right care in a smaller town like Franklin can feel like a challenge. But you have options. Hospice is not just about the end of life. It is about making the most of every day you have left with the people you love. The team at CarePartners works in homes across Macon County to ensure patients feel safe and comfortable. They bring the medical equipment, the nursing care, and the emotional support right to your front door. This helps families avoid frequent trips to the hospital. You get to keep your loved one in a familiar space. That is where memories live. That is where peace is found. The thing is, hospice is a team effort involving doctors, nurses, and volunteers. They all work together to ease the burden on you. You do not have to carry this weight alone anymore.

What to Ask When Choosing a Hospice Provider

You have the right to choose the best care for your family. Start by asking these key questions to see if the provider is a good fit. First, ask how quickly they can respond to an urgent call in the middle of the night. You need to know that help is just a phone call away. Second, ask what kind of support they offer to family caregivers who are tired and stressed. Third, ask how they handle pain and symptom management to keep your loved one comfortable. Finally, ask if they have volunteers who can sit with patients to give you a short break. These answers will help you feel more confident in your choice. Take your time. Write the answers down. You deserve to feel good about the care your loved one receives. Getting these details upfront makes a world of difference.

Keep Your Family Stories Alive

Your loved one has a lifetime of wisdom and memories to share. Capture their voice and their stories now to keep them close to your heart forever.

Start Your Story

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Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.