CAREPARTNERS HOME CARE & HOSPICE
Provider Information
- Address
- 170 CHURCH STREET
FRANKLIN, NC 28734 - Ownership Type
- Non-Profit
- Medicare Certified Since
- July 20, 1994
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 3 |
| Physicians | 1 |
8
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what CAREPARTNERS HOME CARE & HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Provided directly by this hospice
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Supplied directly by this hospice
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2015.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how CAREPARTNERS HOME CARE & HOSPICE compares to hospices nationwide.
10.4 minutes
of nurse care per routine home care day, on average
That is the 29th percentile among hospices nationally. The national median is about 12 minutes.
7
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.4 min
Ranks better than about 29% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends21.6%
Ranks better than about 96% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life97.2%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits54.9%
Ranks better than about 47% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care28.6%
Ranks better than about 1% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months23.8%
Ranks better than about 82% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care9.5%
Ranks better than about 38% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)94th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$10,616 · 13th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 1 required care step for new patients here.
- Visits in the last days of life81.4%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer26%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
CarePartners Home Care & Hospice
CarePartners Home Care & Hospice serves the community of Franklin, North Carolina. Located at 170 Church Street, this provider offers end-of-life support for patients and their loved ones in Macon County. Their team focuses on comfort, dignity, and quality of life during a difficult time. They work hard to manage pain and symptoms while providing emotional support to the whole family. Choosing the right partner for hospice care is a big decision. This team has been serving the area for many years. They aim to help families stay together in the comfort of their own homes. That is a vital part of the care they provide every single day. If you live in or near Franklin, they are a local resource you can trust.
About CarePartners Home Care & Hospice
This provider operates as a non-profit organization. That is a big deal because it means their focus remains on patient care rather than profit margins. They have been Medicare-certified since July 20, 1994. That long history shows a deep commitment to the people of Macon County. Families should know that non-profit hospice agencies often reinvest their resources directly back into patient services. This can lead to more staff time for each person they care for. When you talk to them, ask about how their non-profit status impacts the care your loved one receives. It is a simple question that can tell you a lot about their values. They have stayed in the community for decades for a reason. They understand the local needs of neighbors in Franklin better than most. That local connection makes a real difference when life gets tough.
High Quality Care
Understanding Hospice Care in Franklin
Finding the right care in a smaller town like Franklin can feel like a challenge. But you have options. Hospice is not just about the end of life. It is about making the most of every day you have left with the people you love. The team at CarePartners works in homes across Macon County to ensure patients feel safe and comfortable. They bring the medical equipment, the nursing care, and the emotional support right to your front door. This helps families avoid frequent trips to the hospital. You get to keep your loved one in a familiar space. That is where memories live. That is where peace is found. The thing is, hospice is a team effort involving doctors, nurses, and volunteers. They all work together to ease the burden on you. You do not have to carry this weight alone anymore.
What to Ask When Choosing a Hospice Provider
You have the right to choose the best care for your family. Start by asking these key questions to see if the provider is a good fit. First, ask how quickly they can respond to an urgent call in the middle of the night. You need to know that help is just a phone call away. Second, ask what kind of support they offer to family caregivers who are tired and stressed. Third, ask how they handle pain and symptom management to keep your loved one comfortable. Finally, ask if they have volunteers who can sit with patients to give you a short break. These answers will help you feel more confident in your choice. Take your time. Write the answers down. You deserve to feel good about the care your loved one receives. Getting these details upfront makes a world of difference.
Keep Your Family Stories Alive
Your loved one has a lifetime of wisdom and memories to share. Capture their voice and their stories now to keep them close to your heart forever.
Start Your StoryOther Hospice Providers Nearby
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JOHNSTON HEALTH HOME CARE AND HOSPICE
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