MEDI HOME HEALTH AND HOSPICE
Provider Information
- Address
- 400 SHADOWLINE DRIVE, SUITE 102
BOONE, NC 28607 - Ownership Type
- For-Profit
- Medicare Certified Since
- November 21, 1988
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 17 |
| Licensed Practical Nurses (LPN) | 5 |
| Physicians | 0 |
61
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what MEDI HOME HEALTH AND HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how MEDI HOME HEALTH AND HOSPICE compares to hospices nationwide.
9.6 minutes
of nurse care per routine home care day, on average
That is the 21st percentile among hospices nationally. The national median is about 12 minutes.
213
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day9.6 min
Ranks better than about 21% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends8.4%
Ranks better than about 56% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life97.3%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits69.1%
Ranks better than about 27% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care7.8%
Ranks better than about 40% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months30.7%
Ranks better than about 67% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care12.6%
Ranks better than about 24% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.6%
Ranks better than about 30% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)79th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$19,270 · 57th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 64.8% of patients or more. Most hospices score above 90 percent.
- Pain screening99.8%
- Pain assessment99.5%
- Breathing difficulty screening99.8%
- Breathing difficulty treatment99.1%
- Treatment preferences discussed99.8%
- Beliefs and values discussed99.8%
- Bowel care for patients on opioids100%
- Visits in the last days of life64.8%
- All care steps completed99.2%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer20%
- Dementia33%
- Heart and circulatory disease19%
- Lung and respiratory disease12%
- Stroke3%
- Other conditions17%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Care in Boone
Medi Home Health and Hospice serves families in Boone, North Carolina. They provide end-of-life care focused on comfort and dignity for patients in Watauga County. Their team works to manage pain and support the emotional needs of those they serve. Choosing a hospice is a big step. Having a local provider like this one can make a meaningful difference for your loved one. They are located on Shadowline Drive and have been part of the community for a long time. The goal is always to keep the patient as peaceful as possible in their own home or a care setting. This team brings specialized medical support directly to your door when you need it most.
About Medi Home Health and Hospice
This is a for-profit hospice provider that has been Medicare certified since 1988. That is over three decades of service. That kind of history matters. It means they have seen many changes in healthcare and know how to adapt. Being for-profit simply describes their business structure. It does not tell you everything about the care they offer. Families should look at how a provider treats their patients and communicates with the family. They have a physical office in Boone at 400 Shadowline Drive. You can reach them at (828) 265-3926 to ask questions about their specific programs. It is always smart to call and see if their approach feels like a good fit for your family. They are there to help you understand the next steps in your journey.
Quality of Care
Understanding Hospice Care in Boone
Hospice is about more than just medicine. It is about living well for as long as possible. In a mountain town like Boone, you want a team that knows the area and can reach you easily. Most hospice teams include nurses, doctors, and social workers. They also offer chaplains to help with spiritual needs. The team visits the patient wherever they call home. This could be a private house or a nursing facility. The thing is, hospice is not just for the final days. Many families find the most help when they start care months earlier. It allows the team to build a real relationship with your loved one. That bond makes the care much better. Start the conversation early if you can.
What to Ask When Choosing a Hospice Provider
Picking a hospice team is a personal choice. Do not be afraid to ask hard questions. First, ask how quickly a nurse can get to your home if an emergency happens at night. You need to know you are not alone in the dark. Second, ask how they handle pain and other tough symptoms. You want to know they have a solid plan. Third, ask how they support the family after the patient passes. Grief support is a huge part of what good hospice teams do. Finally, ask if they have experience with your loved one's specific illness. Every person is different. The more you know, the more peace of mind you will have during a very difficult time. Trust your gut feeling when you talk to them.
Preserve Your Family Stories
This time of life is for sharing memories and honoring the stories that shaped your family. Capture these precious moments to keep them safe for years to come.
Start Your StoryOther Hospice Providers Nearby
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Helpful Guides for Families
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Starting the End-of-Life Conversation: A Family Guide
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