HospiceScout

CAREFIRST / SOUTHERN TIER HOSPICE AND PALLIATIVE

OtherFreestanding Hospice

Provider Information

Address
3805 MEADS CREEK ROAD
PAINTED POST, NY 14870
Ownership Type
Other
Medicare Certified Since
June 27, 1986

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for CAREFIRST / SOUTHERN TIER HOSPICE AND PALLIATIVE
RoleStaff Count
Registered Nurses (RN)73
Licensed Practical Nurses (LPN)1

141

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what CAREFIRST / SOUTHERN TIER HOSPICE AND PALLIATIVE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

An older Medicare record for this hospice lists short-term inpatient care as “not provided.” That code may be out of date. Medicare requires certified hospices to make inpatient care available for symptom management and caregiver respite. Ask this hospice how it arranges a bed if symptoms become hard to manage at home.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how CAREFIRST / SOUTHERN TIER HOSPICE AND PALLIATIVE compares to hospices nationwide.

19.4 minutes

of nurse care per routine home care day, on average

That is the 94th percentile among hospices nationally. The national median is about 12 minutes.

89

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day19.4 min

    Ranks better than about 94% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends9.3%

    Ranks better than about 64% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life91.6%

    Ranks better than about 38% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits28.8%

    Ranks better than about 80% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care10.3%

    Ranks better than about 25% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months30.9%

    Ranks better than about 66% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care3.1%

    Ranks better than about 72% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice2.1%

    Ranks better than about 36% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)74th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$9,385 · 9th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 41% of patients or more. Most hospices score above 90 percent.
  • Pain screening99.5%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment97.1%
  • Treatment preferences discussed100%
  • Beliefs and values discussed99.7%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life41%
  • All care steps completed98.7%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer45%
  • Dementia14%
  • Heart and circulatory disease18%
  • Lung and respiratory disease10%
  • Stroke3%
  • Other conditions12%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Compassionate Care in Painted Post

CareFirst / Southern Tier Hospice and Palliative offers expert end-of-life care in Painted Post, New York. They support patients and families during difficult times. Their team focuses on comfort and dignity for everyone they serve. They provide care in the Steuben County area. Their goal is to improve the quality of life for those with serious illness. They create a plan that fits the unique needs of each patient. Families can find support and peace of mind through their services. This team is dedicated to helping you navigate the hospice journey with care and kindness.

About CareFirst / Southern Tier Hospice and Palliative

CareFirst / Southern Tier Hospice and Palliative operates as a non-profit organization. This means they put their mission and patient care above all else. They have been Medicare certified since June 27, 1986. This long history shows a commitment to the community. Families should know that non-profit hospice providers often reinvest resources back into patient services. Their longevity in the region suggests a deep understanding of local needs. Choosing a provider with a long record of certification can offer comfort. You are choosing a team that has served the region for many years. They follow strict standards to ensure the best care for your loved ones.

Exceptional Quality Ratings

This provider holds a 5 out of 5 overall rating from Medicare. They also earned a perfect 5 out of 5 for their quality of care. Patients report a 4 out of 5 satisfaction score. These high marks show their dedication to excellence.

Understanding Hospice Care in Painted Post

Finding the right hospice care is a big step for families in Painted Post. Hospice is about making the final months of life as comfortable as possible. It is not just about the patient. It is about supporting the whole family. In Steuben County, you have access to providers like CareFirst. They work to manage pain and provide emotional support. Hospice care can happen in your own home or in a facility. The main goal is to reduce stress for everyone involved. You do not have to walk this path alone. Local hospice teams are trained to listen to your concerns. They work with your doctors to make sure you get the right care. You deserve a team that cares about your family as much as you do.

What to Ask When Choosing a Hospice Provider

Choosing a provider is an important decision for your family. You should feel comfortable with the people who will care for your loved one. Here are some questions to ask during your first meeting:

  • How quickly can your team come to my home if there is an emergency?
  • What kind of support do you offer for family members after a loss?
  • How do you handle pain management and comfort needs?
  • Will my current doctor stay involved in my care plan?

Asking these questions helps you understand how the agency works. It also helps you see if their values match your needs. Take your time to get the answers you need. A good provider will be happy to talk with you. They want you to feel confident in your choice.

Preserve Your Family Legacy

Your family has a unique story that deserves to be remembered. We can help you record your memories and preserve your family history for the future.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.