HospiceScout

HOSPICE OF THE NORTH COUNTRY INC

Provider Information

Address
358 TOM MILLER ROAD
PLATTSBURGH, NY 12901
Ownership Type
Non-Profit
Medicare Certified Since
August 25, 1988

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Hospice Care in Plattsburgh

Hospice of the North Country Inc serves families throughout the Plattsburgh area. They provide end-of-life care focused on comfort, dignity, and personal support. Located at 358 Tom Miller Road, this team helps patients manage pain and symptoms at home or in a facility. Choosing a local team means your loved ones get care from people who live and work right here in Clinton County. That matters when you need a quick response or a friendly face. They offer a full range of services to help families navigate these difficult months together. You are not alone in this process.

About Hospice of the North Country Inc

This provider operates as a non-profit organization. That is a big deal because it means their focus stays strictly on patient needs rather than profits. They have been Medicare certified since August 25, 1988, which shows a long history of serving the North Country. When you pick a provider with this much history, you get a team that understands how to work with Medicare rules and local health systems. They have seen it all. Families should know that non-profit hospices often reinvest extra money back into community programs. This helps ensure that everyone in Clinton County has access to quality end-of-life care when they need it most. And that is exactly the kind of stability you want during a tough time.

Quality You Can Trust

Hospice of the North Country Inc holds an impressive 4.5 out of 5-star overall rating from Medicare. They also earned a perfect 5 out of 5 stars for patient satisfaction in the latest surveys. This means families they have served in the past felt truly heard and supported by the staff.

Understanding Hospice Care in Plattsburgh

Living in a place like Plattsburgh has its own unique rhythm. When health needs change, finding the right care nearby is a priority for many families. Hospice care here works to keep your loved one comfortable in their own home or a preferred setting. It is not about giving up. It is about choosing to focus on quality of life and time spent with those who matter most. The teams here are trained to handle medical needs while also supporting the emotional health of the whole family. The thing is, many people wait too long to call for help. You don't have to wait for a crisis to start a conversation. Simply reaching out to learn about your options can lower your stress levels right away.

What to Ask When Choosing a Hospice Provider

Picking a hospice team feels like a heavy task. Start by asking how quickly they can send a nurse to your home after a call. You also need to know who will be on your care team, such as doctors, nurses, or social workers. Ask how they handle pain management at night or on weekends. It is vital to know that someone is always available to answer your questions. Finally, ask if they provide volunteers to sit with your loved one or help with errands. These small things make a massive difference in your daily life. Do not be afraid to ask these questions to several providers. You need to find the team that feels like the right fit for your family's specific needs.

Keep Your Family Stories Alive

Your family has a unique story that deserves to be remembered for years to come. We can help you record those important memories and life lessons while you have the time together.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.