UNITED HOSPICE
Provider Information
- Address
- 11 STOKUM LANE
NEW CITY, NY 10956 - Ownership Type
- Non-Profit
- Medicare Certified Since
- January 25, 1988
Are you this hospice's administrator? Update your information
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 21 |
| Licensed Practical Nurses (LPN) | 2 |
| Physicians | 0 |
66
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what UNITED HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
An older Medicare record for this hospice lists short-term inpatient care as “not provided.” That code may be out of date. Medicare requires certified hospices to make inpatient care available for symptom management and caregiver respite. Ask this hospice how it arranges a bed if symptoms become hard to manage at home.
- Medical supplies and equipment
- Brought in through an outside supplier
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2010.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how UNITED HOSPICE compares to hospices nationwide.
23.5 minutes
of nurse care per routine home care day, on average
That is the 98th percentile among hospices nationally. The national median is about 12 minutes.
97
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day23.5 min
Ranks better than about 98% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends14.5%
Ranks better than about 87% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life91.3%
Ranks better than about 37% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits69.7%
Ranks better than about 26% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care7.2%
Ranks better than about 44% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months33.3%
Ranks better than about 58% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care7.2%
Ranks better than about 49% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice6.3%
Ranks better than about 6% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$11,724 · 17th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 55.4% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment99.3%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed99.7%
- Beliefs and values discussed98.3%
- Bowel care for patients on opioids100%
- Visits in the last days of life55.4%
- All care steps completed98.2%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer34%
- Dementia26%
- Heart and circulatory disease15%
- Lung and respiratory disease6%
- Stroke4%
- Other conditions15%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Care at United Hospice
United Hospice serves families in New City, New York. They provide compassionate end-of-life care right in the comfort of your own home. Their team focuses on comfort, dignity, and support for the whole family. They have been a staple in Rockland County for many years. Choosing the right hospice is a big decision for any family. That is why having local options like this matters. They are located at 11 Stokum Lane. You can reach their team at (845) 634-4974 to learn more about how they help. They aim to make each day count for those they serve. It is about quality of life above all else. When you reach out, you are connecting with a team that knows this community well. They understand the local needs of families in the area. That makes a real difference during a hard time.
About United Hospice
United Hospice operates as a non-profit organization. This means they put their resources back into patient care. They earned their Medicare certification on January 25, 1988. That is over three decades of history in the hospice field. That is a long time to build trust. Families should know that non-profit providers often have a strong focus on community mission. They are not chasing profits. Instead, they focus on the comfort and wishes of the patient. Their longevity shows they have a deep commitment to the people of Rockland County. Medicare certification means they must meet strict federal standards for care. They undergo regular checks to ensure they follow these rules. This gives families extra peace of mind. You are getting care from a group that has stood the test of time. They have seen many changes in healthcare, yet they remain a steady hand for local families.
High Quality Standards
Understanding Hospice Care in New City
Hospice is not a place you go. It is a type of care that comes to you. In New City, this means getting support at home, in a nursing facility, or in a hospital. The goal is simple. They manage pain and symptoms so the patient stays comfortable. But it is about more than just medicine. It is about emotional and spiritual support, too. Most people do not realize that hospice includes help for the family. This includes counseling and relief for caregivers. The thing is, many families wait too long to call. They think hospice is only for the last few days of life. That is not true. You can receive care for months. Starting early helps the patient and the family adjust. It brings a team of nurses, social workers, and volunteers to your door. You do not have to carry this burden alone. Help is available right here in our community.
What to Ask When Choosing a Hospice Provider
Choosing a provider is personal. You should feel comfortable with the people entering your home. Start by asking how they handle pain management. Every patient has different needs. You want to know how quickly a nurse can get to you in an emergency. Ask about the team members who will visit. Will you see the same nurse every time? This builds trust. Also, ask about their volunteer services. Volunteers can offer companionship or help with errands. This gives the main caregiver a much-needed break. Finally, ask what happens if the patient's condition changes. Do they offer extra care if symptoms get worse? You need a partner that is ready to step up when things get tough. Write these questions down before you call. It helps you stay focused during a stressful time. There are no bad questions. Your peace of mind is the priority here.
Preserve Your Family's History
Your loved one has a lifetime of stories and wisdom to share. Capturing these memories creates a lasting gift for your children and future generations to hold onto forever.
Start Preserving StoriesOther Hospice Providers Nearby
EAST END HOSPICE, INC
HOSPICE BUFFALO INC
COMMUNITY HOSPICE, INC, THE
HOSPICE OF THE NORTH COUNTRY INC
HOSPICE AND PALLIATIVE CARE INC NEW HARTFORD
CAREFIRST / SOUTHERN TIER HOSPICE AND PALLIATIVE
Helpful Guides for Families
A Complete End of Life Planning Checklist for Families
Feeling overwhelmed by end of life planning? Use our comprehensive hospice planning checklist to organize your loved one's care and simplify difficult decisions.
Understanding Hospice Levels of Care: A Family Guide
Navigating end-of-life care is hard. Our guide to understanding hospice levels of care helps you make informed choices for your loved one with confidence.
Starting Difficult Conversations: A Guide for Families
Struggling with end-of-life talks? Learn the best ways for starting difficult conversations with your aging parents to ensure their wishes are honored today.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.