HOSPICE AND PALLIATIVE CARE INC NEW HARTFORD
Provider Information
- Address
- 4277 MIDDLE SETTLEMENT ROAD
NEW HARTFORD, NY 13413 - Ownership Type
- For-Profit
- Medicare Certified Since
- June 1, 1985
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 25 |
| Licensed Practical Nurses (LPN) | 10 |
| Physicians | 1 |
| Volunteers | 1 |
65
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HOSPICE AND PALLIATIVE CARE INC NEW HARTFORD reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HOSPICE AND PALLIATIVE CARE INC NEW HARTFORD compares to hospices nationwide.
16.7 minutes
of nurse care per routine home care day, on average
That is the 86th percentile among hospices nationally. The national median is about 12 minutes.
74
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day16.7 min
Ranks better than about 86% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends9.6%
Ranks better than about 67% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life98.4%
Ranks better than about 88% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits58.6%
Ranks better than about 42% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care7.1%
Ranks better than about 44% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months17.6%
Ranks better than about 90% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care2.4%
Ranks better than about 75% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice3.5%
Ranks better than about 20% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$7,240 · 3rd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 58.9% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment99.7%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life58.9%
- All care steps completed99.9%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer48%
- Dementia5%
- Heart and circulatory disease17%
- Lung and respiratory disease8%
- Stroke10%
- Other conditions12%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Hospice and Palliative Care Inc New Hartford
Hospice and Palliative Care Inc New Hartford serves patients in Oneida County and the surrounding New Hartford area. This provider offers specialized end-of-life care focused on comfort and dignity for families. They have been a certified Medicare provider since June 1985. That is nearly four decades of experience supporting our local community. Their team works hard to manage symptoms while keeping patients in the comfort of their own homes. Choosing the right partner for this journey is a big decision. We want to make sure you have the facts you need to feel confident in your choice.
About HOSPICE AND PALLIATIVE CARE INC NEW HARTFORD
This hospice provider operates as a for-profit organization located at 4277 Middle Settlement Road. They have maintained their Medicare certification for over 39 years. That history matters. It shows they have stayed consistent through many changes in health regulations. What families should know is that for-profit status does not change the core mission of hospice care. Their primary goal remains providing pain relief and emotional support. You can reach their team directly at (315) 735-6484 if you have questions about their specific programs. They are a well-established presence in New Hartford. It is helpful to know they have been part of the local health landscape for a very long time.
Quality of Care Highlights
Understanding Hospice Care in NEW HARTFORD
Hospice care is not just about the final days of life. It is really about living each day as fully as possible. In New Hartford, care teams often include nurses, social workers, and volunteers. They all work together to support the patient and the entire family unit. The thing is, many people wait too long to call for help. Starting care early can make a huge difference in managing daily comfort. It allows the team to build a real relationship with the patient. That connection creates a sense of safety and peace during a difficult time. You do not have to walk this path alone. Local providers like this one are here to help you navigate these complex choices.
What to Ask When Choosing a Hospice Provider
Finding the right fit is about asking the right questions. Start by asking how quickly they can respond to an emergency call at night. You should also ask what kind of support they provide for family members after a loss. It is also smart to ask how their team handles pain medications. Do they have a clear plan? Will a nurse visit regularly? You might also ask if they have volunteers who can sit with your loved one. These small details often have the biggest impact on your day-to-day life. Write these questions down before you call. That way, you will not forget what matters most to your family during a stressful conversation.
Keep Your Family Stories Alive
Your loved one has a lifetime of wisdom and memories worth saving for future generations. We provide tools to help you capture these stories easily.
Start Preserving MemoriesOther Hospice Providers Nearby
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Helpful Guides for Families
Starting Difficult Conversations: A Guide for Families
Struggling with end-of-life talks? Learn the best ways for starting difficult conversations with your aging parents to ensure their wishes are honored today.
A Complete End of Life Planning Checklist for Families
Feeling overwhelmed by end of life planning? Use our comprehensive hospice planning checklist to organize your loved one's care and simplify difficult decisions.
Understanding Medicare Hospice Benefit: A Family Guide
Confused by hospice coverage? Our guide to understanding Medicare hospice benefits helps you navigate care options and costs with confidence and clarity.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.