MOUNTAIN VALLEY HOSPICE & PALLIATIVE CARE
Provider Information
- Address
- 108 STEELE AVENUE
GLOVERSVILLE, NY 12078 - Ownership Type
- Non-Profit
- Medicare Certified Since
- March 24, 1988
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 12 |
| Licensed Practical Nurses (LPN) | 8 |
| Physicians | 3 |
| Volunteers | 15 |
44
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what MOUNTAIN VALLEY HOSPICE & PALLIATIVE CARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
An older Medicare record for this hospice lists short-term inpatient care as “not provided.” That code may be out of date. Medicare requires certified hospices to make inpatient care available for symptom management and caregiver respite. Ask this hospice how it arranges a bed if symptoms become hard to manage at home.
- Medical supplies and equipment
- Brought in through an outside supplier
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how MOUNTAIN VALLEY HOSPICE & PALLIATIVE CARE compares to hospices nationwide.
9.4 minutes
of nurse care per routine home care day, on average
That is the 19th percentile among hospices nationally. The national median is about 12 minutes.
29
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day9.4 min
Ranks better than about 19% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends4.7%
Ranks better than about 13% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life82.5%
Ranks better than about 16% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits73.4%
Ranks better than about 21% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care7.5%
Ranks better than about 42% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months18.9%
Ranks better than about 89% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care1.9%
Ranks better than about 78% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)81st percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$6,496 · 2nd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 38.7% of patients or more. Most hospices score above 90 percent.
- Pain screening87.9%
- Pain assessment99.2%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed99.4%
- Bowel care for patients on opioids99.1%
- Visits in the last days of life38.7%
- All care steps completed86.6%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer39%
- Dementia15%
- Heart and circulatory disease15%
- Lung and respiratory disease12%
- Stroke4%
- Other conditions17%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Mountain Valley Hospice and Palliative Care
Mountain Valley Hospice and Palliative Care serves families in Gloversville, New York. This provider offers hospice and palliative services to those in Fulton County and the surrounding area. They have held Medicare certification since March 1988. This long history shows a deep commitment to serving their neighbors during difficult times. Choosing a local provider often helps families feel more at ease during the care process.
About Mountain Valley Hospice and Palliative Care
This provider operates as a non-profit organization. Non-profit status means they put their resources back into patient care. They have served the community for decades. Being Medicare certified is a big step for any hospice agency. It means they meet federal rules meant to keep patients safe. These rules cover everything from staff training to how they handle medication. You can look at federal data to see how they perform compared to other agencies. Knowing these facts helps you make a better choice for your loved one. Most people want a team that follows clear, high standards every single day. That is exactly what this certification provides for your family.
High Quality Standards
What Is Hospice Care Like in Gloversville?
Hospice care focuses on comfort and dignity for patients facing a serious illness. In Gloversville, this means having a team that visits where you live. This provider employs 44 staff members to support this mission. Their team includes 12 registered nurses and 8 licensed practical nurses. These nurses handle the clinical side of care. They also have 3 physicians and 15 volunteers on their team. Volunteers often provide companionship or help with small tasks around the house. Having a full team means they can address both physical pain and emotional needs. It is a team effort. They work together to ensure the patient stays as comfortable as possible while remaining in a familiar, home-like environment.
What to Ask When Choosing a Hospice Provider
Choosing a hospice provider is a big decision for any family. You should feel comfortable asking direct questions to get the information you need. Start by asking how often a nurse will visit the home. Ask how the team handles emergencies during the night or on weekends. It is also good to ask how they support family caregivers who provide daily help. Find out what specific services are included in their plan. Ask if they have experience with the specific condition your loved one has. You deserve clear answers about how they will improve the patient's daily life. Keep these questions written down. Do not rush the process of getting the answers you need for peace of mind.
Preserve Your Family Stories
Capture the life lessons, memories, and stories of your loved ones to keep their legacy alive for future generations.
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Some stories are worth writing down
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