PLAINS REGIONAL MEDICAL CENTER HOSPICE
Provider Information
- Address
- 2217 DILLON
CLOVIS, NM 88101 - Ownership Type
- Other
- Medicare Certified Since
- August 25, 1994
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 7 |
11
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what PLAINS REGIONAL MEDICAL CENTER HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
An older Medicare record for this hospice lists short-term inpatient care as “not provided.” That code may be out of date. Medicare requires certified hospices to make inpatient care available for symptom management and caregiver respite. Ask this hospice how it arranges a bed if symptoms become hard to manage at home.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how PLAINS REGIONAL MEDICAL CENTER HOSPICE compares to hospices nationwide.
17.7 minutes
of nurse care per routine home care day, on average
That is the 90th percentile among hospices nationally. The national median is about 12 minutes.
7
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day17.7 min
Ranks better than about 90% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7.1%
Ranks better than about 40% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life93.5%
Ranks better than about 50% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits12.2%
Ranks better than about 94% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care16.7%
Ranks better than about 6% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months50%
Ranks better than about 17% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care16.7%
Ranks better than about 12% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)74th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$7,994 · 5th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 58.5% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening98.6%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life58.5%
- All care steps completed98.6%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer21%
- Dementia18%
- Heart and circulatory disease18%
- Other conditions23%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Support at Home in Clovis
Plains Regional Medical Center Hospice serves the Clovis area with dedicated end-of-life care. They provide comfort and support for patients living with serious illnesses. The team focuses on managing pain and helping families find peace during difficult times. They work right in your community at 2217 Dillon to ensure you get care close to home. Choosing a local provider means the team knows the area well. That matters when you need a nurse to visit your house quickly. They have been a part of the local healthcare landscape for many years. It is a relief to have such support nearby when you need it most. Their goal is to make every day as comfortable as possible for the person you love. And they do this with a deep commitment to the people of Curry County.
About Plains Regional Medical Center Hospice
This provider has been Medicare-certified since August 25, 1994. That is three decades of serving the community. They operate under an 'Other' ownership structure, which often means they are tied to a larger local health system. Here is the thing — being connected to a hospital often helps with coordination of care. When your loved one is already in the system, sharing health records becomes much smoother. You should feel good knowing they have met federal standards for a long time. Families often choose this provider because of their long history in Clovis. They understand the unique needs of neighbors in New Mexico. It is not just about the medical care. It is about the trust built over thirty years of service. You are working with a group that has seen it all and knows how to help you through the process.
High Quality Care
Understanding Hospice Care in Clovis
Hospice is not a place you go to die. It is a service that comes to you. In Clovis, hospice care focuses on quality of life for those with a life-limiting illness. The team includes nurses, aides, social workers, and chaplains. They visit your home to check on the patient and support the family. What most people do not realize is that hospice can start much sooner than people think. You do not have to wait until the very last days. Starting early allows the team to build a relationship with your loved one. They help with physical pain, but they also help with emotional and spiritual needs. It is about living as fully as possible. The team helps you manage medications and medical equipment. They also provide training so you feel confident caring for your family member at home. You are never truly alone with this team.
What to Ask When Choosing a Hospice Provider
Picking the right hospice is a big decision for your family. Start by asking how quickly they can get a nurse to your home in an emergency. You want to know that help is available at night and on weekends. Ask who will be on your primary care team. It is helpful to know if you will see the same nurse most of the time. Consistency matters. Ask them how they handle pain and other symptoms. You need to know their plan for keeping your loved one comfortable. Also, ask how they support the family after a loss. Grief support is a key part of what good hospices offer. Do not be afraid to ask these questions during your first meeting. A good provider will be happy to answer everything clearly. They want you to feel comfortable with the choice you are making today.
Preserve Your Family's Story
During this time, the stories and memories of your loved ones are more precious than ever. Take a moment to capture their wisdom and history for future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
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Helpful Guides for Families
What CMS Star Ratings Actually Mean for Your Family
Confused by hospice star ratings? Learn how CMS calculates these scores, what they reveal about care quality, and how to find the right provider for your family.
Starting Difficult Conversations: A Guide for Families
Struggling with end-of-life talks? Learn the best ways for starting difficult conversations with your aging parents to ensure their wishes are honored today.
Understanding Medicare Hospice Benefits: A Family Guide
Navigating end-of-life care is complex. Our guide to Understanding Medicare Hospice Benefits helps you manage costs, coverage, and care with confidence today.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.