HospiceScout

ROADRUNNER HEALTHCARE

Provider Information

Address
8300 CARMEL AVE NE SUITE 401
ALBUQUERQUE, NM 87122
Ownership Type
For-Profit
Medicare Certified Since
October 11, 2018

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Supportive Care in Albuquerque

Roadrunner Healthcare serves families in Albuquerque, New Mexico. They provide comfort-focused hospice care to patients facing a serious illness. This team works from their office on Carmel Avenue to bring peace and relief to local homes. The goal is simple. They want to help patients live their final months with as much dignity and comfort as possible. Hospice is about more than medicine. It is about supporting the whole person and their loved ones during a very hard time. That is the core of what they do here.

About Roadrunner Healthcare

Roadrunner Healthcare is a for-profit hospice provider. They have been certified by Medicare since October 11, 2018. That is over five years of serving the Bernalillo community. Being Medicare-certified means they meet strict federal rules for safety and care. What should families know? It means they have a track record you can check. They operate out of their suite in Albuquerque and focus on local needs. The team understands the specific rhythm of life in New Mexico. Choosing a provider is a big decision. You want a team with a clear history of following rules. They offer that stability.

Top-Tier Quality Ratings

Roadrunner Healthcare holds a perfect 5/5 overall rating from Medicare. They also earned a 5/5 score for their quality of care. Their patient satisfaction rating is a strong 4/5. These numbers show they prioritize both clinical excellence and the patient experience.

Understanding Hospice Care in Albuquerque

Hospice care in Albuquerque is meant to be accessible and supportive. The city has several options for end-of-life care. But not all providers are the same. Most hospice agencies provide visits from nurses, aides, and chaplains. They help manage pain and offer emotional support. The thing is, hospice is not just for the very last days of life. You can start care much sooner to get the most benefit. Many families wait too long to call. Please reach out early. Having a team in place helps everyone breathe a bit easier. It changes the whole experience for the better.

What to Ask When Choosing a Hospice Provider

You have the right to choose the best care for your loved one. Don't be afraid to ask tough questions. First, ask how quickly a nurse can get to your home in an emergency. This matters when pain levels spike at night. Second, ask how they handle after-hours calls. You need to know someone is awake and ready to help. Third, ask how they involve the family in the plan of care. You know your loved one best. A good team will listen to your input. Finally, ask about their experience with your specific diagnosis. You deserve clear, honest answers. Take your time to decide.

Preserve Your Family's History

This time is difficult, but it is also a chance to capture precious stories and memories before they fade. Start documenting your family legacy today.

Start Your Story

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.