TLC HOME HEALTH CARE, LLC
Provider Information
- Address
- 401 N HAPPY VALLEY RD
CARLSBAD, NM 88220 - Ownership Type
- For-Profit
- Medicare Certified Since
- August 27, 2015
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 4 |
| Volunteers | 1 |
10
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what TLC HOME HEALTH CARE, LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how TLC HOME HEALTH CARE, LLC compares to hospices nationwide.
15.3 minutes
of nurse care per routine home care day, on average
That is the 78th percentile among hospices nationally. The national median is about 12 minutes.
3
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day15.3 min
Ranks better than about 78% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7.7%
Ranks better than about 47% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life84.2%
Ranks better than about 18% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits25%
Ranks better than about 84% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months25%
Ranks better than about 79% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$12,563 · 21st percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 5 required care steps for new patients here, completed for 95.5% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Breathing difficulty screening100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- All care steps completed95.5%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
TLC Home Health Care in Carlsbad
TLC Home Health Care, LLC serves patients in Carlsbad, New Mexico. This freestanding hospice provider offers care to families in Eddy County. They hold accreditation from the Accreditation Commission for Health Care, also known as ACHC. This organization checks that hospice providers meet high standards for patient safety and care quality. Getting this mark shows they follow strict rules for how they treat their patients each day. It is a sign of their commitment to clear, safe practice. The team is ready to help your family during this time.
About TLC Home Health Care, LLC
This is a for-profit hospice agency. They started their Medicare certification on August 27, 2015. Accreditation from the ACHC matters for families. It means an outside group reviewed their work and found it meets national standards. Their staff includes 10 employees. This team has 4 registered nurses who manage medical needs. They also have 1 volunteer on the team. Having a small, dedicated staff can help keep care personal. Families should know that Medicare checks these agencies often. This ensures that the care stays steady and safe. You can look at their record to see how they perform compared to others in the state. They have earned strong quality of care marks from federal reviewers. That is a clear sign of their work.
High Quality Standards
What Is Hospice Care Like in CARLSBAD?
Hospice care in Carlsbad focuses on comfort for patients and their families. It is a service that comes to your home. The goal is to manage pain and provide emotional support. You will find that teams here are small and focused. TLC Home Health Care manages care with 4 registered nurses. These nurses handle the medical details of your day. They work with a volunteer who offers extra support. This setup helps keep the focus on the patient. The team meets often to plan the best path for your needs. They help you stay in the place you love most. It is about making each day better. You do not have to handle the medical side alone. Help is available right in your local area.
What to Ask When Choosing a Hospice Provider
Choosing the right help is a big step for any family. You should feel free to ask hard questions. Start by asking how the nurses handle pain at night. Ask how often they will visit your home. You should also ask how they support family caregivers. It helps to ask what happens during a medical crisis. Ask if they have staff on call at all times. You want to know who will show up when you need them. Ask how the team helps with emotional stress. These answers will help you see if they are a good fit. You deserve clear answers before you make your final choice. Take your time with this process.
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