EXCELACARE HOSPICE OF EASTERN NEW MEXICO, LLC
Provider Information
- Address
- 2300 N MAIN STREET, SUITE 19A
CLOVIS, NM 88101 - Ownership Type
- For-Profit
- Medicare Certified Since
- November 26, 2013
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 9 |
| Licensed Practical Nurses (LPN) | 2 |
| Physicians | 4 |
| Volunteers | 12 |
25
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what EXCELACARE HOSPICE OF EASTERN NEW MEXICO, LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Respite care (up to five days at a time, to give family caregivers a break)
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how EXCELACARE HOSPICE OF EASTERN NEW MEXICO, LLC compares to hospices nationwide.
9 minutes
of nurse care per routine home care day, on average
That is the 16th percentile among hospices nationally. The national median is about 12 minutes.
66
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day9 min
Ranks better than about 16% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.5%
Ranks better than about 32% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life93.6%
Ranks better than about 51% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits63.8%
Ranks better than about 34% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care14.3%
Ranks better than about 10% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months35.7%
Ranks better than about 53% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care15.7%
Ranks better than about 15% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.4%
Ranks better than about 45% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$15,014 · 33rd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 62.7% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life62.7%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer21%
- Dementia18%
- Heart and circulatory disease27%
- Lung and respiratory disease13%
- Other conditions20%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Interim Hospice in Clovis
Interim Hospice provides end-of-life care for families in Clovis, New Mexico. They operate out of their office on North Main Street. The team focuses on comfort and support during a difficult time. Choosing the right partner for hospice care makes a big difference. This provider helps patients in Curry County manage symptoms while keeping them home. They bring medical care directly to you. That is a huge relief when you are already feeling overwhelmed. Their goal is simple. They want to make every day count for the patient and their loved ones. It is about dignity and peace of mind.
About Interim Hospice
Interim Hospice has been Medicare certified since November 2013. That is over a decade of service in the community. They are a for-profit organization. What does this mean for your family? It means they follow strict rules set by Medicare to keep their status. They must report data on how they treat patients. This keeps them accountable. The thing is, not all providers have this long track record. They have stayed in the Clovis area for years. That shows consistency. You want a team that knows the local health system well. They have clearly built a steady foundation here. You can feel good knowing they have been doing this work for a long time.
Understanding Hospice Care in Clovis
Hospice is not a place you go. It is a type of care that comes to you. In Clovis, families often worry about getting the right support at home. But hospice teams are designed to fill those gaps. They bring nurses, aides, and chaplains to your door. The point is to keep the patient comfortable in their own bed. Most people think hospice is just for the final days. That is a mistake. It can last for months. You should reach out early. The sooner they start, the more they can help with pain and anxiety. It changes the whole experience for the better. And that matters most.
What to Ask When Choosing a Hospice Provider
You have a choice in who cares for your loved one. Do not feel rushed. Start by asking how quickly a nurse can get to your home in an emergency. You also need to know how they handle pain medicine. Ask them what their plan is for after-hours support. If it is 2:00 AM and you have a crisis, who picks up the phone? You want a clear answer. Finally, ask how they support the family emotionally. Do they offer counseling? Do they have volunteers who can sit with your loved one? You deserve a team that cares about the whole family, not just the medical chart.
Keep Your Family Stories Alive
Your loved one has a lifetime of memories worth saving. We make it easy to record and protect those stories for future generations to cherish.
Preserve MemoriesOther Hospice Providers Nearby
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HERITAGE HOSPICE INC.
ENHABIT HOSPICE
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ANVOI NEW MEXICO
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