HospiceScout

COMPASSUS - KALAMAZOO

Provider Information

Address
5136 LOVERS LANE, STE 200B
PORTAGE, MI 49002
Ownership Type
For-Profit
Medicare Certified Since
May 7, 1992

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Compassus - Kalamazoo Overview

Compassus - Kalamazoo serves families throughout the Portage, Michigan area. They offer specialized hospice care designed to support patients and their loved ones during challenging times. Their team focuses on comfort, dignity, and quality of life for those facing life-limiting illnesses. By providing care directly in your home or a facility, they help keep families together when it matters most. It is about more than just medicine; it is about human connection. They have been a part of the local healthcare landscape for decades, grounding their work in a deep commitment to the Kalamazoo community. Whether you need pain management or emotional support, this team is equipped to walk the path alongside you. Their location on Lovers Lane makes them a central resource for Portage residents seeking end-of-life care options. Choosing the right partner for this journey is a big decision, and knowing your local options is the first step toward peace of mind.

About Compassus - Kalamazoo

Compassus - Kalamazoo operates as a for-profit hospice provider. They earned their Medicare certification on May 7, 1992. That is over thirty years of experience serving the local community. For-profit status means they are held to specific reporting standards by federal regulators. You can trust that they meet the baseline requirements set by Medicare to provide essential hospice services. What should families look for? It is not just about how long they have been around. It is about how they treat the people in their care today. You should always feel comfortable asking about their specific team structure and how they handle after-hours calls. This provider has a long history in Kalamazoo, which often means they have strong ties to local doctors and hospitals. That local network can be a huge benefit when you need to coordinate care quickly. Remember, you are the boss of your own care plan.

Quality Performance

Compassus - Kalamazoo holds an impressive 5/5 star overall rating from Medicare. They also achieved a perfect 5/5 stars for their quality of care, which measures how well they manage symptoms like pain and shortness of breath. While their patient satisfaction score is 3/5, the high clinical scores show they are very strong in the medical side of hospice care.

Understanding Hospice Care in Portage

Hospice is a special kind of care for people who are near the end of life. In Portage, many families use these services to make their loved ones more comfortable at home. The goal is to focus on quality of life rather than curing an illness. Most people do not realize that hospice care is not just for the final days. It can last for months if the patient meets the medical criteria. The team usually includes nurses, aides, social workers, and chaplains. They work together to address physical pain, but they also help with the emotional and spiritual stress that often comes with a terminal diagnosis. It is a team effort. You are not meant to do this alone. Having a hospice team visit your home means you have experts on call to answer questions at 2:00 a.m. That peace of mind changes everything for a tired caregiver.

What to Ask When Choosing a Hospice Provider

Asking the right questions helps you feel in control. Start by asking how quickly a nurse can get to your home if an emergency happens. You should also ask what kind of support they provide for family members after the patient passes. Grief support is a huge part of the hospice mission. Another good question is how they handle medications. Will they deliver them to your door, or will you have to pick them up? Finally, ask about their volunteer program. Volunteers can offer companionship or give caregivers a much-needed break for an hour or two. Do not be afraid to be direct. These professionals hear these questions every single day. If a provider seems rushed or annoyed by your questions, that is a red flag. You deserve a partner who listens with patience and kindness. Take your time to find the right fit for your family.

Preserve Your Family's Story

The stories and memories you share today are a gift for the generations that follow. We provide simple ways to record and save these precious moments so they are never lost.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.