COMPASSUS - KALAMAZOO
Provider Information
- Address
- 5136 LOVERS LANE, STE 200B
PORTAGE, MI 49002 - Ownership Type
- For-Profit
- Medicare Certified Since
- May 7, 1992
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 4 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 0 |
| Volunteers | 0 |
14
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what COMPASSUS - KALAMAZOO reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2013.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how COMPASSUS - KALAMAZOO compares to hospices nationwide.
14.9 minutes
of nurse care per routine home care day, on average
That is the 75th percentile among hospices nationally. The national median is about 12 minutes.
49
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day14.9 min
Ranks better than about 75% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends8.3%
Ranks better than about 54% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life95.4%
Ranks better than about 64% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits35.1%
Ranks better than about 73% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care1.6%
Ranks better than about 79% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months43.5%
Ranks better than about 31% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care3.2%
Ranks better than about 71% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)88th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$12,266 · 20th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 82.1% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life82.1%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer19%
- Dementia25%
- Heart and circulatory disease20%
- Lung and respiratory disease13%
- Stroke5%
- Other conditions21%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassus - Kalamazoo Overview
Compassus - Kalamazoo serves families throughout the Portage, Michigan area. They offer specialized hospice care designed to support patients and their loved ones during challenging times. Their team focuses on comfort, dignity, and quality of life for those facing life-limiting illnesses. By providing care directly in your home or a facility, they help keep families together when it matters most. It is about more than just medicine; it is about human connection. They have been a part of the local healthcare landscape for decades, grounding their work in a deep commitment to the Kalamazoo community. Whether you need pain management or emotional support, this team is equipped to walk the path alongside you. Their location on Lovers Lane makes them a central resource for Portage residents seeking end-of-life care options. Choosing the right partner for this journey is a big decision, and knowing your local options is the first step toward peace of mind.
About Compassus - Kalamazoo
Compassus - Kalamazoo operates as a for-profit hospice provider. They earned their Medicare certification on May 7, 1992. That is over thirty years of experience serving the local community. For-profit status means they are held to specific reporting standards by federal regulators. You can trust that they meet the baseline requirements set by Medicare to provide essential hospice services. What should families look for? It is not just about how long they have been around. It is about how they treat the people in their care today. You should always feel comfortable asking about their specific team structure and how they handle after-hours calls. This provider has a long history in Kalamazoo, which often means they have strong ties to local doctors and hospitals. That local network can be a huge benefit when you need to coordinate care quickly. Remember, you are the boss of your own care plan.
Quality Performance
Understanding Hospice Care in Portage
Hospice is a special kind of care for people who are near the end of life. In Portage, many families use these services to make their loved ones more comfortable at home. The goal is to focus on quality of life rather than curing an illness. Most people do not realize that hospice care is not just for the final days. It can last for months if the patient meets the medical criteria. The team usually includes nurses, aides, social workers, and chaplains. They work together to address physical pain, but they also help with the emotional and spiritual stress that often comes with a terminal diagnosis. It is a team effort. You are not meant to do this alone. Having a hospice team visit your home means you have experts on call to answer questions at 2:00 a.m. That peace of mind changes everything for a tired caregiver.
What to Ask When Choosing a Hospice Provider
Asking the right questions helps you feel in control. Start by asking how quickly a nurse can get to your home if an emergency happens. You should also ask what kind of support they provide for family members after the patient passes. Grief support is a huge part of the hospice mission. Another good question is how they handle medications. Will they deliver them to your door, or will you have to pick them up? Finally, ask about their volunteer program. Volunteers can offer companionship or give caregivers a much-needed break for an hour or two. Do not be afraid to be direct. These professionals hear these questions every single day. If a provider seems rushed or annoyed by your questions, that is a red flag. You deserve a partner who listens with patience and kindness. Take your time to find the right fit for your family.
Preserve Your Family's Story
The stories and memories you share today are a gift for the generations that follow. We provide simple ways to record and save these precious moments so they are never lost.
Start Preserving MemoriesOther Hospice Providers Nearby
Helpful Guides for Families
Hospice vs Palliative Care: Understanding the Difference
Confused about hospice vs palliative care? We break down the key differences, benefits, and how to choose the right end-of-life care for your loved one.
Understanding Medicare Hospice Benefit: A Family Guide
Confused by hospice coverage? Our guide to understanding Medicare hospice benefits helps you navigate care options and costs with confidence and clarity.
10 Essential Hospice Questions for Evaluating Providers
Evaluating hospice care for a loved one? Use these 10 essential hospice questions to interview providers and ensure your family receives the best possible support.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.